Home House Buyers Reviews 

408
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, professional, and friendly during every single interaction. People deeply appreciate the clear communication and straightforward process, noting that team members explain everything thoroughly without any pressure to proceed. However, some customers also noted that the cash offers provided fell short of their personal expectations. A few people mentioned that these financial valuations were disappointing, making it difficult to close the final deal despite the otherwise smooth service. Reviewers expressed frustration when valuations were too low, though many still valued the polite and honest advice received.

What people talk about most

Staff

People report positive experiences with staff, highlighting that team members are extremely friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing the team as exceptionally helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting a fast, professional, and... See more

User experience

Consumers find user experience to be positive, highlighting a straightforward and stress-free process from... See more

Price

Reviewers express ambiguous feedback about price, noting that offers often fall short of expectations or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome is truly the word to describe the Home House Buyers experience. This team are experts in the field of property, professional, friendly, supportive and always around for a chat. Hang on tight... See more

Company replied

Rated 5 out of 5 stars

Had a great experience working with Charles at Home House Buyer. The process was made super straightforward from start to finish and kept me in the loop the whole way through. Really felt like he went... See more

Company replied

Rated 5 out of 5 stars

I enquired about selling my house with home house buyers as I was in need of a quick sale. Christopher called me the next morning and talked me through the process and how their company works. A fanta... See more

Company replied

Rated 5 out of 5 stars

I’m Arend, originally from the Netherlands, and I needed to sell my house before emigrating to Spain. It was a big step and a lot of stress for me, I was worried about finding the right buyer and... See more

Company replied


Company details

  1. #15 of 34 best companies in Property Investment
  2. #14 of 49 best companies in Property management company
  3. #16 of 47 best companies in Estate Agent
  4. #19 of 28 best companies in Property valuer

About Home House Buyers

Written by the company

Get a Cash Offer About Us Contact Us
At Home House Buyers, we buy any house, anywhere in the United Kingdom by offering the quickest options to sell your house fast, in today’s property market.

You will receive a cash offer within 24 hours and we can complete on your property in as little as 7 days, with the money paid into your bank account on the completion date that you choose.

We specialise in helping sellers in all situations, including probate properties, repossessions, unmortgageable homes, properties with structural issues, or those needing a quick sale. Whatever your circumstances, we are here to offer a simple, stress-free solution.

Contact info

Get your property cash offer

Free property cash offer with no fees or obligation

4.8

Excellent

TrustScore 5 out of 5

408 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(408)

170 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Selling Property With Sitting Tenant

We were considering selling our single rental property with a sitting tenant, or giving the tenant notice? Spoke to Charles at Home House Buyers, who gave good solid advice regarding our particular situation. He left it four days before contacting us again to ask if we were still considering selling. We said that we had decided to give the tenant notice and eventually sell through an estate agent. At no time was he pushy or brusque and we were not inundated by phone calls and Emails. Would recommend that anyone in the same position should consider contacting Home House Buyers for a serious chat, so that they know their options.

27 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your experience. We're pleased to hear that Charles was able to provide clear and helpful advice while giving you the space to consider your options. We appreciate your recommendation and wish you all the best with your plans moving forward.

Rated 5 out of 5 stars

Transparent - no pressure

Got a call back via the website. Friendly and professional. Transparent, helpful and no pressure at all.

24 February 2026
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Reply from Home House Buyers

Thank you for taking the time to share your experience. We’re really pleased to hear that you felt comfortable and well supported throughout the conversation. All the best from the team at HHB

Rated 5 out of 5 stars

Didn’t reach our price we needed but…

Didn’t reach our price we needed but Daniel Tomlinson tried his best and was very friendly. Thank you for being honest

2 March 2026
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Reply from Home House Buyers

Thank you for your feedback. While we’re sorry we couldn’t meet the price you were hoping for, we’re glad to hear you felt well looked after and appreciated our approach. If there’s anything else we can help with in the future, please don’t hesitate to get in touch. Thanks again

Rated 5 out of 5 stars

Great service

Great service. Good advice and information

23 February 2026
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Reply from Home House Buyers

Thank you for your kind feedback. It's great to hear that you found the service helpful and the information clear and useful. Thanks again from all of us at HHB.

Rated 5 out of 5 stars

Nice experience

I dealt with Charles who was very knowledgeable and a pleasure to deal with. Kept me up to date throughout the process and would highly recommend.

26 February 2026
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your experience with Charles. It’s great to know you’d recommend us, and we’ll be sure to pass your kind words on to him.

Rated 5 out of 5 stars

Quick response

Christopher was knowledgeable and gave really clear information
He was easy to deal with and speak to and happy to answer my questions

25 February 2026
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Reply from Home House Buyers

Thank you so much for your lovely feedback. We're really pleased to hear that Christopher made everything clear and approachable for you. We’ll be sure to pass on your kind comments to him!

Rated 5 out of 5 stars

I was so glad I contacted Home House Buyers

I initially contacted Home House Buyers as I was struggling to sell my late father's flat and I can honestly say, from the initial point of contact to the completion of the sale, that their customer service is absolutely second to none, they were patient, understanding and kept me informed at all stages of the process. I have to give an extra special mention to Chris, who just went above and beyond but genuinely, the whole team were amazing. I appreciate that selling a property via this route might not be for everyone for a variety of reasons, but I contacted Home House Buyers as I felt that I had exhausted all other avenues and they didn't disappoint, they were so understanding of my situation. Things didn't always run smoothly all the time during the process but the team were there every step of the way, keeping in contact, explaining everything, answering my questions and then talking me through the next steps and my options. I originally contacted them as I had read other positive reviews and after my own experience I wanted to ensure that I left one of my own. A genuinely good company and a great team with customer service at their heart.

20 January 2026
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thank you so much for taking the time to share your experience with us. We’re truly glad we could support you through what we know can be a challenging process, and it means a lot to hear that you felt informed and cared for throughout. Chris and the wider team will really appreciate your kind words. Wishing you all the very best for the future, and thank you again for placing your trust in us.

Rated 5 out of 5 stars

My phone call from Charles Sandle…

I had a phone call from Charles Sandle this afternoon about my property. What a helpful person he was. Explained everything in detail so I am fully aware of how this works.
It was a pleasure to talk to someone who took the time not only to explain but to chat and this made me feel at ease. Thank you Charles

19 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for taking the time to share this feedback. We’re really pleased to hear you felt well informed and comfortable throughout the call, and that everything was explained clearly. We’ll be sure to pass your kind words. Thanks again from all of us at HHB.

Rated 5 out of 5 stars

Charles was a great help!

Charles was a great help when it came to selling my flat - spent time sharing insights and talking through my options which helped me make the right decisions. Thank you!

17 February 2026
Unprompted review
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for your kind feedback. We’re really pleased to hear Charles supported you throughout the sale and helped you feel confident in the decisions you made. Wishing you all the best with what comes next!

Rated 5 out of 5 stars

Very swift valuation

Very swift valuation, no pressure from christopher, positive experience.

16 February 2026
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Reply from Home House Buyers

Thank you for your lovely feedback. We’re pleased to hear that the valuation was carried out swiftly and that Christopher made the experience feel relaxed and pressure-free. It’s great to know you had a positive experience with us.

Rated 5 out of 5 stars

I spoke to Daniel Tomlinson today

I spoke to Daniel Tomlinson today , very helpful went through the process with me .
I’ll be honest was a little dubious but definitely considering using Home House Buyers ..
I was really surprised Daniel wasn’t pushy ,very easy to talk too ..

16 February 2026
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Reply from Home House Buyers

We’re so pleased to hear that Daniel was helpful and took the time to clearly explain everything, making you feel at ease. It’s completely natural to have initial reservations, and we’re glad the conversation helped build your confidence. If you have any further questions while you’re considering your options, we’re always here to help.

Rated 5 out of 5 stars

Friendly

Daniel Tomlinson was very friendly and helpful, very constructive.

13 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for sharing your kind feedback. We’re delighted to hear that Daniel was friendly and constructive in his approach. It’s great to know you found the experience helpful, and we’ll be sure to pass your comments on to him.

Rated 4 out of 5 stars

Polite and helpful,

I had conversation with Daniel Tomlinson today he was very Polite and friendly.
Unfortunately, he was unable to help me in the sale of my property as they offer a lower market value.

10 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your feedback. We’re pleased to hear that Daniel was polite and friendly during your conversation. We understand that our valuation wasn’t what you were hoping for, and we appreciate you considering us. If there’s anything further we can assist with in the future, we’d be more than happy to help. Thanks again from all the team at Mooved.

Rated 5 out of 5 stars

So far we have had a very pleasant easy…

So far we have had a very pleasant easy experience, still at early stage, but so far brilliant.

2 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your lovely feedback, if there's anything you need as things progress, we're always here to help!

Rated 5 out of 5 stars

Home House Buyers

I didn’t do business with this company, merely had a few discussions with them. Christopher was very professional and easy to talk to and I would have no hesitation in contacting him again should the circumstances require. Sarah Bennison

4 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for taking the time to share your experience. We’re pleased to hear that Christopher was professional and approachable during your conversations, and that you felt comfortable speaking with him. Should you need to get in touch again in the future, we’d be very happy to help.

Rated 5 out of 5 stars

Charles Sandal was very helpful and…

Charles Sandal was very helpful and professional. He explained the process and was reassuring and caring. Put my mind at rest and he was easy to deal with.

2 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thank you for your lovely feedback. We're so glad to hear that Charles was able to put your mind at ease and guide you through everything. We'll make sure your kind comments are passed on to him!

Rated 5 out of 5 stars

Charles Sandle

Charles Sandle was polite, honest and provided great information. Very helpful.

3 February 2026
Home House Buyers logo

Reply from Home House Buyers

Thanks so much for your kind words! We're really pleased to hear that Charles was able to support you. We'll be sure to pass along your lovely feedback.

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