Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... See more
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Review summary
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Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... See more
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What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making d... See more
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Great quality, heavy duty 3+2 cream chest of drawers which were incredibly well packed for delivery. I'm really pleased with them. (Rubbing candle wax on the wooden runners helps ensure the drawers... See more
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Company details
- #97 of 396 best companies in Home Furniture Shop
- #50 of 227 best companies in Bedroom furniture shop
- #28 of 113 best companies in Living room shop
Written by the company
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Written by the company
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Contact info
46 County Square, TN231YE, Ashford, United Kingdom
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Good quality of furniture
Great company, the furniture quality was amazing. I was a little worried regarding the period of time between ordering and the delivery arrangements with ordering online but actually it wasn’t that long and it all went without a hitch. Items delivered well packaged and times given for delivery. Really pleased, I would used the company again, no issues.
6 January 2026
Reply from HomePlus Furniture
Hello Sarah, thank you for your detailed feedback. We’re happy to hear that you’re pleased with the quality of your furniture and that the delivery process went smoothly. It’s great to know that the items arrived well packaged and on time. We truly appreciate your kind words and look forward to serving you again in the future. Best regards HomePlus Furniture
Lovely furniture
Lovely furniture really pleased with the quality fast delivery and pleasant delivery drivers
6 January 2026
Reply from HomePlus Furniture
Hello Lynette, thank you for your kind feedback. We’re happy to hear that you’re pleased with the quality of your furniture and that delivery was fast and enjoyable. We’ll pass on your compliments to our delivery team. Best regards HomePlus Furniture
Great experience
Prompt delivery, great product quality what is not to like. I would definitely recommend your company.
6 January 2026
Reply from HomePlus Furniture
Hello Stewart, thank you for your great review. We’re pleased to hear that you had such a positive experience, from the prompt delivery to the quality of the product. We truly appreciate your recommendation and your support. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Sally, We’re pleased to hear that you’re happy with the quality of your furniture. Your support is greatly appreciated, and we hope you enjoy your purchase for many years to come. Best regards HomePlus Furniture
Great furniture excellent delivery staff
I absolutely love my furniture arrived very securely package and protected. the delivery staff were very help full with the heavy items
30 December 2025
Reply from HomePlus Furniture
Hello Julie, thank you very much for taking the time to leave such a kind review. We’re pleased to hear that you love your furniture and that it arrived securely packaged. It’s also great to know that our delivery team were helpful, particularly with the heavier items.
Your feedback is truly appreciated, and we hope you enjoy your furniture for many years to come. Best regards HomePlus Furniture
Excellent Overall
Excellent customer service
Excellent customer experience
Professional
Product Quality: Very Good
Delivery Crue: Very polite, notify b4 arrival,Handle product with care.
30 December 2025
Reply from HomePlus Furniture
Hello Michelle, Thank you very much for your excellent review! We’re pleased to hear that you were happy with the customer service, overall experience, and product quality. It’s especially great to know that our delivery crew were polite, kept you informed before arrival, and handled your items with care.
Your feedback is truly appreciated, and we’ll be sure to pass your kind comments on to the team. Thank you for choosing us. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Taria, thank you for your kind feedback. We are pleased to hear that you were happy with both our service and the quality of the furniture. Your support is greatly appreciated, and we look forward to assisting you again in the future. Best regards HomePlus Furniture
Beautiful bookcases
Beautiful bookcases. Delivered quickly and well wrapped. Lovely quality. Just what I wanted. Very happy.
2 December 2025
Reply from HomePlus Furniture
Hello, thank you for your lovely review. We are pleased to hear that you are happy with the bookcases and that they arrived quickly, well packaged, it is great to know they were exactly what you were looking for. Thank you for choosing us, and we hope to assist you again in the future. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Zozo, thank you for your kind feedback. We’re pleased to hear that you found our communication and our customer service helpful. Your comments are very much appreciated, and we’re glad we could assist you. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Melanie, thank you for your feedback. We’re pleased to hear that your sample arrived quickly and that you were happy with the quality. We appreciate you taking the time to share your experience. Best regards HomePlus Furniture
Good service
Phoned up before committing to a display cabinet as wanted to check the wood samples I had been sent. Customer service were very helpful and clear and there was no hanging around on the phone. The product was great and delivery on time but I had read reviews which said packaging was removed and this did not happen. Otherwise very pleased.
23 November 2025
Reply from HomePlus Furniture
Hello Bernadette, thank you for taking the time to share such detailed feedback. We’re pleased to hear that our customer service team was helpful and clear when you called, and that you were able to get through without delay. It’s also great to know you’re happy with the display cabinet and that delivery was on time. We appreciate your comments regarding the packaging and will ensure this feedback is shared internally. Thank you again for your order, we’re very glad to hear you’re otherwise very pleased. Best regards HomePlus Furniture
TV Cabinet
Excellent customer service. Could not fault the TV Cabinet, quality product.
Advised of date and time of delivery, all well packed and put into the room that we asked for.
9 December 2025
Reply from HomePlus Furniture
Hello Amanda, thank you for your excellent feedback. We’re happy to hear that you were pleased with both the quality of the TV cabinet and the level of customer service you received. We really appreciate you taking the time to share your experience. Best regards HomePlus Furniture
It was interesting to see the delivery…
It was interesting to see the delivery men to fit the table in
9 December 2025
Reply from HomePlus Furniture
Hello, thank you for sharing your experience. We’re glad you found the delivery process interesting and that our team was able to assist with fitting the table in. We appreciate your feedback and hope you continue to enjoy your new furniture. Best regards HomePlus Furniture
Outstanding quality and service
I recently purchased the Hove Smoked small coffee table, TV unit and lamp table from Homeplus Furniture and I absolutely love them. The furniture is high quality, very sturdy and a beautiful colour – you can really tell it’s built to last for many years.
The customer service was first class from start to finish, and the delivery team were friendly, professional and very helpful.
I would highly recommend Homeplus Furniture and wouldn’t hesitate to buy from them again.
27 November 2025
Reply from HomePlus Furniture
Hello Anita, thank you for your kind review! We are happy to hear that you love your Hove Smoked furniture and that you are pleased with both the quality of the pieces and the service you received.
Thank you for your recommendation and for choosing us. We look forward to welcoming you back again in the future. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello, thank you for your review. We are pleased to hear that your delivery arrived within the advised timeframe. We appreciate you taking the time to share your feedback. Best regards HomePlus Furniture
We had a little problem
We had a little problem. But with great customer service it was resolved quickly.
27 November 2025
Reply from HomePlus Furniture
Hello, thank you for your review. While we are sorry to hear there was a small issue, we are pleased that our team was able to resolve it quickly for you. We appreciate your feedback and are glad you were happy with the service you received. Best Regards HomePlus Furniture
Needs minor assembly but definitely worth it
I didn't realize the Lombok coffee table needed assembling as I usually avoid purchasing such items. However, although it took me some time to align the pieces, for a novice like me it wasn't such a big deal. The table is also exactly as depicted. It's a solid attractive piece of furniture at a reasonable price that enhances my space.
9 December 2025
Reply from HomePlus Furniture
Hello Florence, thank you for your review! We are pleased to hear that, despite the minor assembly required, you found the process manageable and that the table met your expectations. It is great to know that the piece has enhanced your space. We really appreciate you taking the time to share your experience and hope you continue to enjoy your furniture for many years to come. Best regards HomePlus Furniture
We received very good customer service
25 November 2025
Reply from HomePlus Furniture
Hello Erica, thank you for your kind feedback. We are pleased to hear that you received very good customer service. Your comments are greatly appreciated and will be shared with the team. Best regards HomePlus Furniture
Beautiful furniture
Beautiful furniture. Timely delivery and well packed. Would recommend
25 November 2025
Reply from HomePlus Furniture
Hello Anne, thank you for your lovely review. We are pleased to hear that you are happy with the furniture and that your delivery arrived on time and well packaged. Your recommendation is greatly appreciated. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Joanne, thank you for taking the time to share your experience. We are pleased to hear you were happy with our service and quality. Your feedback is greatly appreciated, and we hope to welcome you again soon. Best regards HomePlus Furniture
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