Just built a Marlborough gas lift storage bed from Homeplus furniture. Fantastic quality and over the moon with it. I needed some help with a few things so I rang customer services in Sheerness. I spo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Written by the company

46 County Square, TN231YE, Ashford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice piece of furniture, quick delivery, no complaints, would recommend the company without hesitation

Reply from HomePlus Furniture
Easy to order, comunication on delivery very good, and delivery on time. Quality of the furniture very good.

Reply from HomePlus Furniture

Reply from HomePlus Furniture
I cannot speak highly enough of this company, we ordered Warm White Chantilly bedroom furniture and the quality is excellent. We saw similar furniture on another website and it was much more expensive. It is all fully assembled and feels really solid. The service has been great too, one of the items was slightly damaged and they quickly arranged a replacement. I would definitely recommend and would buy from them again.

Reply from HomePlus Furniture
Found our item online by its name after we were let down by another company.
It arrived promptly even though it was from the other end of the country and was very well packaged.
It is a lovely item .
Milan sideboard.

Reply from HomePlus Furniture
Efficient. Good communication. Fast delivery. Well packaged and met all expectations.

Reply from HomePlus Furniture
We bought the larder unit & it’s fabulous! Extremely well made & beautiful to look at! All drawers & door close nicely. I highly recommend it.
The company kept me updated all the way. Excellent service & would definitely use again.

Reply from HomePlus Furniture
Easy to use website. Brilliant regular updates regarding delivery. Easy tracking of delivery and delivered within the time specified. Friendly and professional delivery persons. Will definitely recommend company.

Reply from HomePlus Furniture
Everytime i called the experience over the phone was genuine. The lady was was helpful, and polite. Companies with good service representative make it a joy to buy from.

Reply from HomePlus Furniture
Samples of requested wood finish arrived promptly. Good service.

Reply from HomePlus Furniture
Easy ordering and good communication regarding delivery

Reply from HomePlus Furniture
The quality of the furniture is excellent and we are very pleased with our sideboard. This didn’t take long between ordering and delivery. We would definitely use this company again

Reply from HomePlus Furniture
Easy to order and delivered 4 days later.Really good quality furniture complemening other pieces delivered before Christmas

Reply from HomePlus Furniture

Reply from HomePlus Furniture
Great company, the furniture quality was amazing. I was a little worried regarding the period of time between ordering and the delivery arrangements with ordering online but actually it wasn’t that long and it all went without a hitch. Items delivered well packaged and times given for delivery. Really pleased, I would used the company again, no issues.

Reply from HomePlus Furniture
Lovely furniture really pleased with the quality fast delivery and pleasant delivery drivers

Reply from HomePlus Furniture
Prompt delivery, great product quality what is not to like. I would definitely recommend your company.

Reply from HomePlus Furniture

Reply from HomePlus Furniture
I absolutely love my furniture arrived very securely package and protected. the delivery staff were very help full with the heavy items

Reply from HomePlus Furniture
Excellent customer service
Excellent customer experience
Professional
Product Quality: Very Good
Delivery Crue: Very polite, notify b4 arrival,Handle product with care.

Reply from HomePlus Furniture
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.