Ordered one of Homeplus Furniture coffee tables. Updated every step of the way from order to delivery. Beautiful item delivered with care, as arranged by very friendly and helpful delivery team. Could... See more
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What made my experience great was the customer service I experienced at the Maidstone shop who were very helpful and had great recommendations for what I required.I wasn't felt rushed in making d... See more
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Great customer service from the moment I picked up the phone and spoke to head office. Knowledgeable about the product (garden bench) and extremely helpful. Delivery personnel excellent too and help... See more
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Couldn't believe the quality of the Gloucester Railings Small Console Table, so decided to purchase Gloucester Railings TV Corner Unit. Unsure if it would fit, Vicky in Customer Service drew diagram w... See more
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Company details
- #99 of 401 best companies in Home Furniture Shop
- #53 of 229 best companies in Bedroom furniture shop
- #29 of 114 best companies in Living room shop
Written by the company
HomePlus Furniture is one of UK's fastest growing independent, family-run furniture retailer, offering high quality furniture & outstanding services to customers across the UK. Specialising in timeless and classic furniture, sofas, homeware and soft furnishing. Based in Kent, The Garden of England.
Written by the company
- Family
- At HomePlus Furniture we have family at the heart of everything we do, working exclusively with family based suppliers we have been supplying homes in Kent and surrounding areas with the highest quality Oak and hardwood furniture at competitive prices for the past 30 years.
- Quality
- Our carefully selected ranges offer the best in quality and style. No piece of our handcrafted wooden furniture is the same, varying in shades, pattern and knotholes – it’s the small things that count. At HomePlus Furniture we work hard sourcing only the highest quality products from around the world straight into your household.
- Unbeatable Value
- We're able to offer unbelievable value on all our products, with up to 80% off the high street price!
- Customer Service
- We take great pride in delivering the highest quality service to all our customers throughout their experience with us.
Contact info
46 County Square, TN231YE, Ashford, United Kingdom
- 01233 633928
- sales@homeplusfurniture.com
- www.homeplusfurniture.com
4.8
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Absolutely love the Gloucester…
Absolutely love the Gloucester furniture.
Had a couple of hiccups but it was sorted very quickly. Vicky in the office was brilliant. Such a caring lady. So helpful. She went above and beyond to sort my furniture for me. I most definitely would recommend homeplus furniture. I've seen a dining room table and chairs I would like once I've paid for my living room furniture. Both times the delivery guys have been respectful of my home. Thank you.
24 June 2026
Unprompted review
Reply from HomePlus Furniture
Hello Debra,
Thank you for your great feedback. We're pleased to hear that you absolutely love your Gloucester furniture. Although there were a couple of hiccups, we're happy we were able to resolve everything quickly.
We'll be sure to pass your lovely comments on to Vicky, she'll be pleased to hear how much you appreciated her care and support. It's also great to know that our delivery team treated your home with respect.
Thank you for your recommendation and for choosing us. We look forward to helping you with your dining table and chairs when you're ready. Best regards HomePlus Furniture
Very good the furniture was delayed by…
Very good the furniture was delayed by about 3 weeks but they kept us informed. The actual tall boy is a beautiful quality and around £160 cheaper than other suppliers . Really pleased with it .
2 June 2026
Reply from HomePlus Furniture
Hello, thank you for your feedback.
We're happy to hear that you're really pleased with your Tall Boy and that you found it to be excellent quality and great value for money.
We appreciate your patience regarding the delay and are glad our team kept you informed throughout the process. Thank you for choosing HomePlus Furniture and for taking the time to share your experience.
Best regards HomePlus Furniture
Fantastic experience
Fantastic experience. Sammie who served us was extremely helpful
20 June 2026
Unprompted review
Reply from HomePlus Furniture
Hello, thank you for your kind feedback.
We're pleased to hear you had a fantastic experience and that Sammie was extremely helpful. We will be sure to pass your comments on to her.
We appreciate your support and for taking the time to share your experience. We hope to see you again soon.
Best regards HomePlus Furniture
Product was delivered quickly and as…
Product was delivered quickly and as expected, whereas some other suppliers of the same product couldn’t deliver it for four weeks
28 May 2026
Reply from HomePlus Furniture
Hello Steven, thank you for your feedback.
We’re glad to hear your order arrived quickly. It’s great to know we were able to deliver sooner than other suppliers you had considered.
We really appreciate you choosing us and hope you’re happy with your purchase. If you need anything in the future, we’re here to help. Best regards HomePlus Furniture
Lovely and strong table good size for…
Lovely and strong table good size for my small bed room. I love oak furniture more enjoy with my makeup in the morning. Quick delivery thank you.
17 June 2026
Unprompted review
Reply from HomePlus Furniture
Hello Mei, thank you for your lovely feedback.
We’re really pleased to hear that you’re happy with your new table and that it’s a good fit for your bedroom. It’s great to know you’re enjoying the oak finish.
We also appreciate your kind words about the quick delivery.
Thank you again for choosing us, and we hope you continue to enjoy your furniture for many years to come.
Best regards HomePlus Furniture
Was kept informed of delivery all way…
Was kept informed of delivery all way through,only just over 1 week from ordering.Delivery people excellent,friendly and very helpful. Furniture as described in good condition,my only disappointment was that the drawers are very small.
9 June 2026
Reply from HomePlus Furniture
Hello, thank you for taking the time to leave your feedback.
We’re pleased to hear that your order arrived quickly and that the delivery team provided a friendly and helpful service throughout.
We’re sorry to hear that the drawer size was smaller than expected. We understand how important it is for storage needs to meet expectations, and your comments will be shared with our product team for review.
We appreciate your feedback and hope you enjoy your furniture. If there’s anything we can assist you with, please don’t hesitate to get in touch. Best regards HomePlus Furniture
Customer Service
Table base was scratched. I contacted them with close up pictures but they wanted more ?? I explained what I sent was the damaged part and couldn’t give them anything else different. The scratches were small and to anyone else looking they would never notice. However a new item should be perfect. After a lot of backwards and forwards I asked if they’d consider a small refund as packaging it up to send back would have been a nightmare. Eventually they agreed and I accepted. Customer service were always very polite and quick to respond but were asking the impossible . A photo is a photo. I sent 3 or 4 all close up and you couldn’t miss the damage. However all ended well and I do have to say the table is an amazing piece of excellent quality furniture. Difficult to assemble though !
10 June 2026
Unprompted review
Reply from HomePlus Furniture
Hello Wilma,
Thank you for taking the time to share your feedback.
We’re sorry to hear about the scratches on your table base and appreciate you providing detailed images during your communication with our team. While we always aim to make the process as smooth as possible, we understand that requesting additional photos can sometimes feel frustrating.
We’re pleased we were able to reach a resolution with a partial refund and that this was acceptable for you. It’s also great to hear that you’re happy with the quality of the table overall, though we note your comments regarding assembly difficulty.
Your feedback is valuable and will be shared with the relevant teams to help improve both our products and customer experience going forward.
If you need anything further, please don’t hesitate to contact us.
Best regards HomePlus Furniture
The bench I ordered was a good price so…
The bench I ordered was a good price so I was pleased to see it was made of high quality teak when it arrived
5 June 2026
Reply from HomePlus Furniture
Hello Elizabeth, thank you for your feedback.
We’re really pleased to hear that you were happy with the price and that the bench exceeded expectations in terms of quality. It’s great to know you’re happy with the solid teak construction and overall product.
We appreciate you taking the time to leave a review and hope you enjoy your new bench for many years to come. Best regards HomePlus Furniture
TV Cabinet
We were really pleased with the TV cabinet which we ordered which arrived well packaged and unmarked and the whole process was dealt with very efficiently by HomePlus Furniture and we wouldn't hesitate to shop with them again in the future
2 June 2026
Reply from HomePlus Furniture
Hello JR, thank you for your lovely feedback. We’re happy to hear that you are really pleased with your TV cabinet and that it arrived safely and well packaged. It’s great to know you found the whole process efficient, and we truly appreciate your support. We look forward to welcoming you back again in the future. Best regards HomePlus Furniture
Outstanding service
Outstanding quality of the piece of furniture. Great service and communication. Really impressed and happy with my purchase! Definitely will be coming back.
3 June 2026
Reply from HomePlus Furniture
Hello, thank you so much for your kind review. We’re really pleased you’re happy with your furniture and that you had a smooth experience with our service and communication. Your support means a lot to us, and we look forward to seeing you again. Best regards HomePlus Furniture
Straightforward ordering
Straightforward ordering. Informed me of delivery updates. Would use again.
3 June 2026
Reply from HomePlus Furniture
Hello Marion, thank you for your kind feedback. We’re pleased to hear you found the ordering process straightforward and that you were kept informed with delivery updates. We really appreciate your support and look forward to serving you again. Best regards HomePlus Furniture
item…beautiful
Homelplus furniture is great .my item was delivered on time kept me informed ,delivery guys were very polite, put my item were i wanted it as for my sideboard it is beautiful, would highly recommend .
2 June 2026
Reply from HomePlus Furniture
Hello Christine, thank you so much for your kind feedback!
We’re really pleased to hear that you’re happy with your sideboard. It’s great to know our team kept you well informed and that everything was placed exactly where you wanted.
Your recommendation is very much appreciated, and we hope you continue to enjoy your furniture for many years to come. Best regards HomePlus Furniture
Fantastic shop with very reasonable…
Fantastic shop with very reasonable prices including delivery
8 June 2026
Unprompted review
Reply from HomePlus Furniture
Hello, thank you very much for your kind feedback.
We’re really pleased to hear that you found us to be a fantastic shop and that you’re happy with our pricing and delivery service. We always aim to offer good value along with a smooth and reliable experience, so it’s great to know this has come across.
Your support is greatly appreciated, and we hope to see you again in the future. Best regards HomePlus Furniture
The stuff is amazing and the staff are…
The stuff is amazing and the staff are so helpful
Highly recommended
8 June 2026
Unprompted review
Reply from HomePlus Furniture
Hello, thank you very much for your kind feedback!
We’re really pleased to hear that you’re happy with the products and that our team were able to help. Your recommendation means a lot to us, thank you. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Kapil, thank you for taking the time to leave a review.
We’re really pleased to hear that you’re happy with the product and its quality. Best regards HomePlus Furniture
Great service and wonderful furniture
My partner and I visited the Ashford store this weekend, and had an amazing experience. We saw some beautiful bedroom furniture for a great price and purchased almost all of the set. The customer service was impressive, we were made to feel very valued as customers, and the whole experience was fantastic. Thanks so much for your assistance in our purchase, we cannot wait for our bedroom to be transformed with the gorgeous furniture we are having delivered next week!
6 June 2026
Unprompted review
Reply from HomePlus Furniture
Hello Mrs Thorn, thank you for your lovely review!
We’re so happy to hear that you had such a great experience visiting our Ashford store and that you found furniture you love at a great price. It’s especially great to know that our team made you feel valued and well looked after throughout your visit.
We really appreciate your kind words and are glad we could help with your purchase. We hope you enjoy your new bedroom furniture, and we’re sure it will look fantastic once delivered and set up. Best regards HomePlus Furniture
We recently brought a bedroom furniture…
We recently brought a bedroom furniture set and 6 seat garden set from home plus. The quality of the items is amazing. Customer services was great, delivery was really quick and a really brilliant price. We will be going back when more needed/wanted.
28 May 2026
Unprompted review
Reply from HomePlus Furniture
Hello Vicky, thank you so much for your kind review!
We’re happy to hear that you are pleased with both your bedroom furniture set and your 6-seat garden set. Knowing that you are happy with the quality of the products, the service you received, and the speed of delivery means a great deal to us.
Our team works hard to provide high-quality furniture at competitive prices while delivering the best possible customer experience, so it's fantastic to hear that you were pleased with both the products and the service.
Thank you for your support and for taking the time to share your feedback. We look forward to welcoming you back when you're ready for your next furniture purchase. Best regards HomePlus Furniture
Beautifull furniture,good…
Beautifull furniture,good communication. 100% recommended.
Thank you
15 May 2026
Reply from HomePlus Furniture
Hello Tomasz, thank you so much for your fantastic review!
We're happy to hear that you're pleased with your furniture and that you found our communication helpful throughout your experience with us. We work hard to provide both high-quality furniture and excellent customer service, so it's great to know this was reflected in your order.
Your recommendation means a great deal to our team, and we're grateful that you took the time to share your feedback. We hope your new furniture becomes a much-loved part of your home and that you enjoy it for many years to come. Best regards HomePlus Furniture
Reply from HomePlus Furniture
Hello Nesrin, thank you for your kind review!
We're so pleased to hear that you love your table and bench. It means a lot to us that you've taken the time to share your feedback. We hope you enjoy your furniture for many years to come, and thank you again for choosing us. Best regards HomePlus Furniture
Great online shopping experience!
Delivery service was exemplary and we appreciated that the item was fully assembled!
27 May 2026
Reply from HomePlus Furniture
Hello John, thank you so much for taking the time to leave such a positive review. We’re really pleased to hear that you had a great online shopping experience and that you were happy with the delivery service and the fact your item arrived fully assembled.
Your feedback is greatly appreciated, we hope you enjoy your new furniture, and we look forward to welcoming you again in the future. Best regards HomePlus Furniture
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