Homerti Reviews 

3,427
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 140 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent location of the properties, often highlighting their proximity to amenities, quiet residential areas, and beautiful views. Many also appreciate the helpful and kind staff, noting their meticulous management and good service, especially when issues arise. The properties are often described as clean, spacious, and well-equipped, providing comfort and convenience for a pleasant stay. However, some people mentioned issues with facilities, such as lack of air conditioning in all rooms, old mattresses, or poorly stocked kitchens. A few other people also felt that some properties could benefit from updating, particularly in areas like the kitchen and indoor bathrooms, and some noted problems with maintenance like broken showers or dirty BBQ areas.

What people talk about most

Location

Clients share positive opinions on location, often highlighting its peacefulness and beauty, with many... See more

Facilities

People report ambiguous experiences with facilities, with many finding the accommodations spacious, clean,... See more

Staff

Consumers find staff to be very helpful and responsive, with many reviewers praising their quick replies and... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the spacious, clean, and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as great, perfect, and exceeding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beautiful villa, comfortable and well appointed with landscaped garden. Great patio and pool area. The covered veranda with ceiling fans gave excellent boat watching and respite from the heat. Well s... See more

Rated 4 out of 5 stars

Lovely villa on the hill above Estepona. Very well equipped and owner responded quickly to all questions and provided items asked for. Some furniture could do with renewing but mist things worked, Ex... See more

Rated 4 out of 5 stars

Wonderful property, spacious area, convenient driveway and beautiful night-lit pool. Lots of space for a large family to enjoy their vacation. Easy to access by car. Nice that there were welcome snac... See more

Rated 4 out of 5 stars

Our stay was very pleasant. The location of the house is perfect. The exterior of the house is superb and the pool is very pleasant. The interior of the house could use a little updating, especia... See more


Company details

  1. Vacation rental
  2. Holiday Apartment Rental
  3. Holiday home letting agency

About Homerti

Written by the company

Book your stay in paradise with Homerti!

We are the rental company that manages more vacation properties in Spain. Homerti is your home if your are looking for the best place to spend your Mediterranean vacation. We offer all kinds of holiday homes in the Mediterranean coast, the Balearic Islands and all the mainland coast.

BOOK NOW!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(3,427)

394 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We really enjoyed our stay

We really enjoyed our stay. The house is very comfortable with a lot of nice details. You have a lot of rooms, plenty of space. It's in the center of Soller, very well located. The service is perfekt.

31 October 2025
Rated 3 out of 5 stars

I was not pleased with the place at…Finca Son Pou

I was not pleased with the place at rented. For Homerty I will recommend to check on the properties before renting it. I did get the wrong code to enter the property so I had to have a neighbor help me. The place did not have the necessary things to make anyone’s stay a pleasant one. Toilet paper, paper towels, broom , pool towels, stagnant waters that make a perfect place for mosquitoes. BBQ area dirty, bssketball and tennis court unusable. Your personnel was not available to help with small issues. I rented through VRBO which is vacation rental by owner not a company. Not a happy client

4 October 2025
Rated 5 out of 5 stars

Superb accommodation in a beautiful setting

Superb accommodation in a beautiful position. We had already stayed next door at Vistamar and this holiday did not disappoint. The accommodation had everything we needed. On site parking and a great beach bar - Pepes - a few minutes walk away.

5 October 2025
Rated 5 out of 5 stars

Villa near Selva, Mallorca

Questions pre booking were answered very promptly and the link regarding property info on the VRBO app provided comprehensive details.

The only thing that concerned me was that we couldn't receive the key code until 15 mins before the check in time of 4.00 p.m. This was a worry as the property was quite rural, but all went without a hitch. Damage deposit returned in timely manner.

First time we have used this agent and would be happy to do so again.

2 October 2025
Rated 5 out of 5 stars

Lovely property and location

Lovely property and location, had everything we needed for a family getaway, Gretel too was very helpful.

The only downside was having to pay the deposit in cash rather than credit card.

7 October 2025
Rated 1 out of 5 stars

Poorly stocked

Poorly stocked, hard beds, no extra pillows or blankets, no instructions, no WiFi info posted, had to call for password, WiFi only worked if you are within 20 feet of modem,kitchen freezer does work, oven didn’t work had to use toaster oven, no soap in the bathrooms, no towels to use at the pool, 1 small roll of toilet paper in each bathroom with no backup, front door took a should bump to get it to open the ladies in the group could not open by themselves.
On the good side the house is beautiful and the area is very nice, just not well maintained.
I could not in good conscience recommend this place.

7 October 2025
Rated 5 out of 5 stars

Authentic Mallorca Stay

We really enjoyed our stay here! The location was excellent — close to the city center with easy access to the main streets, yet tucked away in a less touristy area that gave us a genuine local experience. The accommodation was very clean and the kitchen was well equipped, which made cooking simple and convenient.

One of the highlights was the jacuzzi on the second floor — a perfect spot to relax after exploring Mallorca. The rooms were comfortable, with their own AC unit, which was a big plus. The stairs to the second floor are quite steep, but they felt solid and safe.

Overall, a great place to stay if you want a mix of comfort, convenience, and a more authentic Mallorca atmosphere. Highly recommend!

5 October 2025
Rated 1 out of 5 stars

Incredible poor.

Hi,
First was the deposit of €250 after I had paid. This info was hidden below covid I instructions. So somewhat outdated. I did not book an Air B&B. To late to cancel without losing money. I will be making an official complaint to Booking.com.
The property.
Old uncomfortable beds and furniture.
Smelly top sheet with no blankets, spare or otherwise. Not acceptable.
Bathroom, shower room OK. 2nd bathroom was unusable due to the smell of drains.
Kitchen, poorly equipped. With a toaster that I don't believe is even legal. It was a burn/death trap. How was this ancient piece of equipment allowed in a rental apartment??!! This needs to be reviewed immediately. Before somebody has a serious accident. We took a video and showed it to our friends. They thought it was a joke.
Lounge diner, the TV was in the dining room, not the lounge. We had to rearrange the furniture to allow us to sit in discomfort to watch TV.
TV, non of the apps worked on the TV so we could not log onto our own Netflix or any other channel.
Incredulous all round.

3 October 2025
Rated 5 out of 5 stars

Excellent service

Super clean and neat place. Loved the clear instructions and easy while safe access to the property. Thank you so much for your support

2 October 2025
Rated 4 out of 5 stars

We recieved quick feedback and…

We recieved quick feedback and competent answers concerning check-in and other services. Since everything in the house functioned properly, there was no further communication needed

3 October 2025
Rated 4 out of 5 stars

Our stay was very pleasant.

Our stay was very pleasant.
The location of the house is perfect. The exterior of the house is superb and the pool is very pleasant. The interior of the house could use a little updating, especially the kitchen and the indoor bathroom.
The bed in the upper bedroom should be replaced, along with the mattress and box spring.
The dishes (plates and glasses) should be restocked, and some cutlery is missing.
A very pleasant stay and the agency's management was meticulous.
Thank you.

26 September 2025
Rated 5 out of 5 stars

Excellent service!

I’m extremely satisfied with my experience. Everything was smooth, professional, and friendly. The service/product exceeded my expectations, and I truly recommend this company to anyone looking for quality and reliability!

28 September 2025

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