Homesealed Reviews 

644
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional and efficient installation teams for working diligently, keeping living spaces completely spotless, and delivering outstanding craftsmanship on all windows and doors. Consumers also appreciate the clear explanations, helpful guidance, and thorough evaluations provided by the sales and administrative staff prior to starting the work. Some reviewers were not happy with customer service and communication, mentioning slow responses, disorganized scheduling, or difficulties reaching support after the job was completed. A few people also experienced minor problems regarding unexpected project delays or specific product finishes that required subsequent adjustments by the team.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting the efficient installation process... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members and fitters are extremely... See more

Quality

Consumers find quality to be a source of great satisfaction, frequently praising the high standard of... See more

Product

Users describe ambiguous interactions with product, as experiences vary significantly among reviewers. While... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with some consumers praising supportive staff and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Felt bit let down at beginning of consult correspondence wasn't great. Once I was assured everything went smoothly. The guys who fitted windows (Mark, Craig) were great. Experienced tidy friendly. Not... See more

Company replied

Rated 4 out of 5 stars

A great experience throughout from start to finish for our new windows. A good informative sales pitch and good workmanship carried out on the day of installation with no mess left behind. We were ale... See more

Company replied

Rated 4 out of 5 stars

From the start they were very informative and eager to get the job done quickly in whatever time suited myself and were very flexible with dates. The workers that came to fit the windows where great b... See more

Company replied

Rated 5 out of 5 stars

Had a minor bump to begin with as figures were slightly wrong but service since has been great. Lots of choices available, easily explained and then didn’t have to wait long for installation. The ins... See more

Company replied


Company details

  1. Home improvement shop

Written by the company

At Home sealed Scotland we take installing quality products seriously, so much so all our doors and windows come with an extensive, easily transferable 10 year guarantee.


Contact info

4.2

Great

TrustScore 4 out of 5

644 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.2

All reviews

(644)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delighted!

New windows fitted, the difference is unbelievable. We stay on a main road, not a sound can be heard.
Fitting team did an excellent job removing old windows, new windows installed, everything completed, no snagging required and house & garden left spotless.

Would definitely recommend.

Mrs M McQuade.

1 July 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi there Mrs McQuade, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 4 out of 5 stars

FSG replacement

Had my FSG replaced last year and very happy with it, had a couple if wee leaks at first but the guys came back out and sorted it, no issues since. Very happy with the customer service received. 😊

1 August 2025
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Siobhan, thank you so much for taking time to leave your positive review, we greatly appreciate it. Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 4 out of 5 stars

Got 2=windows replaced very happy with…

Got 2=windows replaced very happy with windows. Installation team were very professional even tidying up to a high standard before leaving

10 February 2026
Unprompted review
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Reply from Homesealed

Hi Donald, thank you so much for taking time to leave your positive review, we greatly appreciate it. Your feedback and comments will be passed on to every department and it really helps our customers and gives them the honest information on the type of company we are. Welcome to the Homesealed Family .

Many Thanks
Michael
Customer Care Team

Rated 1 out of 5 stars

Do not do business with this company

Done an online form to see if we could qualify for a discount on some new windows. Someone came out the following night and gave a whole sales pitch for a good hour and half. I thought this would just be a 10 minute situation with someone looking at our windows and telling us how much we could get towards a discount.
Was quoted over 4k for two windows which at first didn't seem too bad as we had never done anything like this before but after talking with family we were told that it was far too much and we could get the whole house done for a price like that.
We paid a £399 'admin fee' but decided against it and requested a refund. We waited 5 days to be contacted about said refund and was told we would have to someone come out to sign forms to get the money back. Turns out the manager was sent out to us to get us to stay with them and was offered 2k for the whole place to be done after saying no twice to 2k for the two windows then 2k for the whole place.
Also calling from No caller ID at multiple times a day as well as phoning from mobile numbers. They have phoned me twice already since cancelling once thinking I was enquiring again and second was the sales guy asking to come round again.
Absolutely ridiculous customer service and no communication between anyone in any department.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality.

Excellent service and quality.
Team worked well together and did not invade our privacy at all.
From start to finish all went straight forward with friendly staff both in office and working team.
I will recommend this company to anyone looking for double glazing .

5 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi William, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Great service from start to finish and…

Great service from start to finish and the installers were friendly and take a lot pride in their work, completely transformed our house with beautiful windows and kept the place really clean after they left. Couldn’t have asked for better!

27 January 2026
Unprompted review
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Reply from Homesealed

Hi Andreas, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Was very satisfied with windows fitters…

Was very satisfied with windows fitters were great done a great job standard of work was perfect very satisfied. My name Patricia Brown

11 February 2026
Unprompted review
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Reply from Homesealed

Hi Patricia, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

New double glazing windows

Had new double glazing windows installed at my home in Govan and I’m very satisfied with the work. The job was completed to a high standard, everything was left neat and tidy, and the windows have made a noticeable difference. Would definitely recommend.

2 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi David, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Roof

The people that did my roof were very professional

4 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Robert, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

New double glazing windows fitted in…

New double glazing windows fitted in Bishopbriggs and I’m delighted with the results. The whole process was straightforward and stress-free, and the final finish looks excellent. Would definitely recommend to others

4 February 2026
Unprompted review
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Reply from Homesealed

Hi Bleu, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Really happy with the double glazing…

Really happy with the double glazing work done at my home in Coatbridge. The quality of the windows is brilliant and the installation was carried out quickly and professionally. Great value for money.

15 January 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Lauren, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

New Windows

Had my old windows replaced with new double glazing in Motherwell and I’m very pleased. The team were friendly, efficient, and did a great job. Everything was finished exactly as promised

30 January 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi there, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Double glazing windows fitted at my…

Double glazing windows fitted at my property in Rutherglen and I’m very happy with the work. The installers were punctual and tidy, and the finished result has really improved the look of the house.

4 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Lisa, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Had new double glazing fitted in…

Had new double glazing fitted in Clydebank and I’m delighted with the outcome. Everything was explained clearly, the fitting was done efficiently, and the windows look fantastic. A very professional service

4 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Catherine, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Had new double glazing windows fitted…

Had new double glazing windows fitted at my property in the West End of Glasgow and I’m really happy with the job. The work was done to a high standard, everything was left tidy, and the windows have made a huge difference already. Would definitely recommend

5 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Jamie, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Roof completed in 2 days. Great job.

Great communication from the roofers. Called to arrange to look in loft. New roof was completed in 2 days. I am absolutely delighted with the work. Looks absolutely amazing.

5 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Angela, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Superb experience

Had my windows replaced. The entire experience was amazing, from the sales team, fitters and office staff, everyone was very professional and the complete job was brilliant. Would recommend them to anyone.

7 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

The replacement of the door was carried…

The replacement of the door was carried out in a highly professional manner by two experienced and pleasent tradesmen with no damage to the surrounding structure.

5 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Euan, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Needed new roof and got a good quote…

Needed new roof and got a good quote from homesealed. Everything needed came and set up and job finished in two days. Everything tidied up before leaving. Would definitely recommend.

3 February 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Susan, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

Rated 5 out of 5 stars

Alan W. Bedroom bay window replaced.

Had Homeseald out for consultation. I needed a bespoke bedroom window as my wife wanted to go back to curtains. I found their service first class and would definitely use again. They cleaned up and left my room spotless when finished.

28 January 2026
Unprompted review
Homesealed logo

Reply from Homesealed

Hi Alan, thank you so much for taking the time to leave such a lovely 5 star review. We strive for this type of customer experience. We will pass your comments onto our team and would just like to welcome you to the Homesealed Family. If we can help with anything going forward please don't hesitate in contacting us.

Many thanks
Michael
Customer Care Team

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