The customer service is the worst i encountered. they treated me very badly and they even insulted me when i asked about my package that i never received. Das ist der schlechteste Kundenservice überha... See more
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Even though the delivery was late by around a week, the costumer support was probably one of the quickest and best i have ever contacted and the the package arrived perfectly fine. So other than a lit... See more
Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
Good quality product, exactly as described. At a very good price. Expertly packaged for its long journey (we’re in Ireland). Super-fast delivery at a very reasonable rate. We will defiantly be buying... See more
Company details
Written by the company
Hood.de (www.hood.de) ist einer der größten Online-Marktplätze im deutschsprachigen Raum. Besonders vorteilhaft für Verkäufer auf Hood.de ist die konkurrenzlos günstige Gebührenstruktur. Mehr erfahren Sie unter www.hood.de.
Contact info
Im Klapperhof 7-23, 50670, Köln, Germany
- 0221-99990606
- impressum@hood.de
- www.hood.de
4.1
Great
46k reviews
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People also looked at
I did actually two orders after this…
I did actually two orders after this order from different companies and I get deliveries quick outside this order it didnt came!!! After 3 weeks!!
6 September 2024
Reply from Hood.de
Hello Mariana Beem,
I am sorry that you are not satisfied with the delivery time of your order. Please note that as a marketplace, we have nothing to do with this part of the purchasing process. Should we contact your retail partner about this? Do you still need clarification? Please contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
This website takes customer as a joke
I have been trying to get a refund for my parcel that is supposed to come 7 days ago but still no answer. They keep telling me to wait. I don't need it. Just have some self respect and give me back my money.
2 September 2024
Reply from Hood.de
Hello Donia Hariz,
I am sorry that you are not satisfied with the delivery time of your order. Please note that as a marketplace, we have nothing to do with this part of the purchasing process. Should we contact your retail partner about this? Do you still need clarification? Please contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
Bad delivery service
Sofa is fine for the price, but delivery service was very bad. 30 minutes before the delivery, my wife received a message, that she has to organize help to delivery guy. This was in the middle of the working day. I am sorry, but where she should find someone in 30 minutes?
Luckily I got a homeoffice that day. Guy came and we just put the sofa near the entrance. When I asked if he could help me lift the sofa up to the 3rd floor, the delivery man said he didn't have time. I am sorry, but this is not delivery service. Once again I am convinced that I should have looked for a sofa on Amazon.
31 July 2024
Reply from Hood.de
Hello Vladyslav Kiselov,
I am sorry that you are not satisfied with the delivery service of your order. Please note that as a marketplace, we have nothing to do with this part of the purchasing process. Should we contact your retail partner about this? Do you still need clarification? Please contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
Looks nice but it’s clearly fake and…
Looks nice but it’s clearly fake and looks like it
25 August 2024
Reply from Hood.de
Hello Lia,
I have checked your seller and taken the necessary measures, as there is a suspicion of a violation of our terms of use.
Please bear in mind that the measures we take may not be directly visible to you. I also ask for your understanding that, for data protection reasons, we are unable to inform you of the measures we have taken.
I would like to thank you once again for taking the time to pass on your information to us. By doing so, you are actively helping to ensure that Hood.de remains a secure marketplace.
Please feel free to contact us at any time if you have any questions:
E-mail: hilfe@hood.de
Tel: +49 (0)221-99990638 (Mon-Fri 9:30-17:30)
I would like to formally apologize for any inconvenience this may have caused you.
Marvin from Hood.de
If I could give 0 stars,I would have
If I could give 0 stars,I would have.
Stay away from this website and möebeline website . I ordered a Schrank and it was delivered with half of its elements. After many weeks of back and forth with the handler it yielded no results. I only recieved 5 percent of my money paid . Half a 1000€ gone . They are not a good website to purchase from.
Stay away from this website!!!!
21 August 2024
Reply from Hood.de
Hello Madaline,
I am sorry that such problems occurred with your order. Please note that, as a marketplace, we have nothing to do with this part of the purchase process. Should we, as a platform, become active for you again and mediate between you and the seller? The best way to contact us is via https://www.hood.de/support.htm
Marvin from Hood.de
Impeccable service
20 August 2024
The mattress was only 11cm thick when…
The mattress was only 11cm thick when it said 15cm on the website. No functioning to return so i had to re-sell it and lose money. Delivery was fast if there’s something positive to look after.
20 August 2024
Reply from Hood.de
Hello Sonja L,
I am sorry that you are not satisfied with the quality of your item. Please note that as a marketplace, we have nothing to do with this part of the buying process. Should we contact your retail partner about this? Do you still need clarification? Please contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
Reply from Hood.de
Hello Kawkab Boutouil,
I am sorry that you are not satisfied with the delivery speed of your order. Please note that as a marketplace, we have nothing to do with this part of the purchasing process. Should we contact your retail partner about this? Do you still need clarification? Please contact us at 0221-99990606 or via impressum@hood.de.
Marvin from Hood.de
It is precisely like the picture
It is precisely like the picture. The shipping was really fast. The packing was really professional. I also discovered some candies within the package, which demonstrates their unique care to their consumers.
12 August 2024
I appreciate the customer's care about…
I appreciate the customer's care about the product I was buying and whether it was the right choice for my purpose or not. Very good and recommended it.
17 August 2024
Smart way to sample expensive perfumes
Smart way to sample expensive perfumes, I recently ordered 1 scent sample. Huge variety of niche perfumes. Perfect way to try something new and unique without buying a full size bottle . Fast processing and delivery, strongly recommend hood.de buy with confidence!
3 August 2024
Retail price is ready good
7 August 2024
Lieferzeiten auf Hood.de stimmen nicht
Lieferzeiten auf Hood.de stimmen nicht. Deshalb musste ich stornieren.
1 June 2024
Unprompted review
Reply from Hood.de
Hallo Extraterritorial Forever,
es tut mir leid, dass die angegebene Lieferzeit bei Ihrer Bestellung nicht korrekt war. Bitte beachten Sie, dass wir als Marktplatz mit diesem Teil des Kaufprozesses nichts zu tun haben. Die Verkäufer sind für die Angabe sowie Einhaltung der angegebenen Lieferzeiten eigenständig verantwortlich. Sollen wir aber deswegen Kontakt zu Ihrem Handelspartner herstellen? Ist hier noch eine Klärung notwendig? Melden Sie sich gerne unter 0221-99990606 oder über impressum@hood.de.
Marvin von Hood.de
FAKE perfume Portrait of a lady
FAKE perfume,fake box,fake bottle ,NO serial number I have Fotos to show
18 July 2024
Reply from Hood.de
Hello nikolaos vasileiadis,
I have checked your seller and taken the necessary measures, as there is a suspicion of a violation of our terms of use.
Please bear in mind that the measures we take may not be directly visible to you. I also ask for your understanding that, for data protection reasons, we are unable to inform you of the measures we have taken.
I would like to thank you once again for taking the time to pass on your information to us. By doing so, you are actively helping to ensure that Hood.de remains a secure marketplace.
Please feel free to contact us at any time if you have any questions:
E-mail: hilfe@hood.de
Tel: +49 (0)221-99990638 (Mon-Fri 9:30-17:30)
I would like to formally apologize for any inconvenience this may have caused you.
Marvin from Hood.de
Legit!
The shop is legit and highly recommended.
Quick delivery at a great price.
Thank you!
18 July 2024
Trust them.
15 July 2024
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