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See what reviewers are saying

Rated 1 out of 5 stars

I was cancelled my agreement two years ago. You charge me despite cancelled agreement. I was write you about, but not answer came. Now you again try to charge me. Again I open request about and again... See more

Rated 5 out of 5 stars

After a year with hostpoco I can say they're professionals, their support never ignored me, quick responses, other than that the prices are really good compared to other hosting companies. With the ch... See more

Rated 1 out of 5 stars

If less than 1 star can be given, I would have love to do that. I have a reseller account with them containing about 25 websites, I woke up one day and find out that half of the website is missing... See more

Rated 1 out of 5 stars

Been a customer since June 2023, hosting email on two domains. Service has gone down 3x in the last year, each time lasting 5-7 days. Support is totally non-responsive. Last straw was them suspending... See more

Company details

  1. Web hosting company
  2. VPN Service

Written by the company

HostPoco is one of fast growing, and leading Web hosting provider. Offering reliable, and budget web hosting solutions starting from $0.5 dollar per month. Most of our plans comes with unlimited space and unmetered bandwidth. Hostpoco also offers 30 days money back guarantee, lets try the best recommended web hosting plans.


Contact info

1.8

Poor

TrustScore 2 out of 5

261 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good Review

Good Company fast service but it wasn't good for my budget sorry to have to go, but good company though.

7 July 2020
Unprompted review
Rated 1 out of 5 stars

Stay away from HostPoco

My dad and I enrolled for the full trial packages on May 3rd then we cancelled all on next day since we did not happy with their services and until now they have not refund the money to us. We already contacted them three times. Stay away from them!

2 July 2020
Unprompted review
Rated 1 out of 5 stars

Worst experience ever

I used their service for about 1 month, then they suspended my account without any notification. My files are gone now and I don't have any access to the account anymore.
The support is silent after I asked for a refund. I tried to contact them by ticket and mail for over 1 month now without any answer. I contacted my local police department according to what happen but they said it's hard to get the money back because the company is complacently fake and located somewhere in India.

For everyone else please stay away from this company.

10 February 2020
Unprompted review
Rated 1 out of 5 stars

Worst Ever Service i have ever Used

Worst Ever Service i have ever Used. Avoid this Company. Its a big Scam. I message their online chat and they blocked me. No one is refunding the amount. No one is replying the Tickets for several weeks. Just Avoid. Servers r always down. Dont Purchase any of the Packages. Otherwise you will lose your money.

9 December 2019
Unprompted review
Rated 2 out of 5 stars

Bad service

The service stopped working for weeks, so I linked my domain to another host and when the hosting returned to work, I asked for a refund but they didn't refund me and they said that "point your domain to our services and all should be fine for you" !!

If you want free hosting, it's okay to try to practice how to manage your website and solve your own problems because they don't answer tickets until after 24 hours or more and when hosting stops working, there's nothing to lose.

If you are going to pay the money, I advise you to stay away and go to host that have a technical support team cares about customers and committed to what they says from the guarantee of refund and other.

Don't be fooled by the low price, what's the use of a little price with bad customer service?

********************** Update 17/8/2019 **********************
I recovered my money after several attempts to contact support.

Also, I have discovered that hosting has not stopped working but does not work all over the world so I currently use VPN to access the hostpoco website.

9 August 2019
Unprompted review
Rated 4 out of 5 stars

HOSTPOCO [9.9/10]

I am on a FREE plan but yet, I am enjoying the service immensely. There has never been a day where I had my website offline for some server issues (like you face with some other hosting companies). With all sincerity, HOSTPOCO is reliable, their support system is on point too. I'd recommend HOSTPOCO to anyone and everyone any day!

15 April 2019
Unprompted review
Show reviews in all languages. (261 reviews)

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