My property is valued at and worth £850,000. These amateur muppets offered £560,00. They are total scam artists and nobody in their right mind will use them

Dorothy was extremely helpful and sympathetic to our situation. The offer was below market value, but that is to be expected as they need to make a profit. While our situation has improved again (as the lost house buyer has returned) if we find we need a house buying service after all, this is the company we will use.

I have been communicating with Dorothy. She has been a pleasure to talk to - clear and to the point without being pushy. Whilst we are not using this service at this point in time, should we need plan B, we shall definitely go forward with this company

As with many, unfortunately they were not able to offer me anything close to what I required but Sue, who dealt with my enquiry was polite, knowledgeable and extremely sympathetic to our situation. No pushy hard sell. Left with a very good impression of the company.

The customer service was excellent, however i believe in results and achievements in customer service. The staff member for HBB did not meet my expectations in fact didn't achieve any result for HBB and myself

The staff were sympathetic and supportive, no pressure. It was reassuring even though I did not need their help in the end.

Initial contact was positive,straightforward taking time to listen in a genuine manner.
Didn’t come back with the best offer and due to change of circumstance means cannot go any further but they are genuine along with being helpful.
If things change would consider re-contacting them

Absolutely amazing company to sell your home to!
Having had a terrible experience with The Property Buying Company I found House Buyer Bereau through The Advisory.
From the first moment I spoke to Dorothy at HBB I felt at ease, she is very professional and very honest.
HBB have the money available to buy your property in a timescale to suit you (there are only one or two genuine cash property buying companies out there!).
HBB set up the solicitors and again the solicitors they use are very professional.
I would highly recommend HBB to anyone looking to sell there house fast.

This is probably one of the most expensive ways to sell your house. They will offer 80-85% of the market value - a huge slice of your value. However, at least they were honest about it as one of only two companies that were recommended by an independent website. So, I won't be using their services but I appreciated them being straighforward about it.

Honest discussion.
I contacted Home Buyer Bureau on a fact finding call. The info and advice received was very helpful and factual.

Spoke to Dorothy a few times and received a few emails. All done professionally and courteously, no flannel which is just what you want. Felt trustworthy. In the end I felt the offer wasn’t enough for me at this point but will keep the contact details should I change my mind.

My enquiry was dealt with professionally by Dorothy, who explained the company's procedures for my house purchase which was presented clearly to me in an open and honest way. Whilst I decided not to proceed with the offer on the table at this time I consider this company to be up there with the better ones specialising in this hit and miss market.

I was very impressed with HBB , very professional and very helpful and at no stage did they try to pressure or bully in anyway, even though I won’t be using HBB services at this moment in time they made it clear I would be more than welcomed back at a later date, I would definitely recommend this company.

Very helpful and useful site, explaining the reputable home buying companies and what to look out for 😊

Dorothy gave a guide price offer which was a great help with my situation.
Have got to approach my partner due to mortgage before i can proceed any further at the moment

No pressure, very clear on what they would offer. We didn’t go with them but at no time did we feel pressurised to take an offer. Clear and friendly

Although we decided not to take up the offer to purchase our house, we could not fault the service provided. Everything was explained clearly, and all procedures were carried out efficiently.
Dorothy has a friendly manner and was always ready to answer queries and give clear explanations.

Very quick call back
Very knowledgeable member of staff I spoke with Dorothy
I was just looking at options should I needed a quick sale
Genuine upbeat enthusiasm for the product
The call was to the point & efficient just the way I like it!! 😊

Very helpful and very honest about the how it works and how much they will pay

OFFER WAY TOO LOW GREEDY IT WILL ALL COME TO A END .