HouseHunting Reviews 

767
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

It's about Utrecht branch. Initial communication and all went well with them.once I vacated rental properly the deposit was not returned for around 60 days. They responded only once for my init... See more

Company replied

Rated 5 out of 5 stars

While searching for an apartment in Zwolle, I found the House Hunting team and Okko very helpful and professional. They'd keep you informed on each step of the process as quickly as possible and guide... See more

Rated 5 out of 5 stars

I rented an apartment for a little more than 3 months in Rotterdam, through House hunting. The apartment itself was beautifully furnished inside and was honestly great to live there! Anything I needed... See more

Rated 1 out of 5 stars

The absolute worst. Awful communication, rude customer service aside: HHPM attempts to extort money on every step in clear disregard to existing law. New housemate moves in? Fee A housemate move... See more

Company details

  1. Property Rental Agency
  2. Apartment Building
  3. Commercial property estate agent
  4. Property Administrator
  5. Estate Agent
  6. Property Developer

Written by the company

Uw woning verhuren middels HouseHunting Woonbemiddeling! De specialistische kennis welke bij uw woning verhuren benodigd is heeft HouseHunting in huis! Daarnaast nemen wij uw werk uit handen met ons vastgoedbeheer!


Contact info

3.2

Average

TrustScore 3 out of 5

767 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(767)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Big thank you to our agent Pieter

Big thank you to our agent Pieter-Jan de Baat, HouseHunting agency.
Pieter was very responsive and helpful in search for a house for my family. Within a week he was able to provide us with 3 bedroom house for my family in Netherlands, Schiphol areas.
Feel free to contact him anytime!

8 May 2024
Unprompted review
Rated 5 out of 5 stars

I cannot recommend a better company in…

I cannot recommend a better company in The Netherlands. My partner and I were looking for an apartment for few months.

The moment I took contact with House hunting Gooi, we did received a quick reply and very good help from Maartin and Jelmer. Compare with other agency we had to only pay the deposit+ rent price. Other companies were charging us a commission which was to much just for them to help.

We were talking for less than 2 weeks and we saw an apartment on Monday and Sunday we were moving in already. They really did everything possible to help us.

As a foreign finding an apartment is very hard and finding people like Maartin and Jelmer that are willing to help is just amazing.

31 March 2024
Unprompted review
Rated 1 out of 5 stars

Absolute scum of the earth

Absolute scum of the earth. Rats, moldy windows, numerous occasions of us trying to contact them and no response. Also asking ridiculous fees for everything, and these fees ‘service fees’ that double your rent. Do not rent from these people.

13 February 2024
Unprompted review
Rated 1 out of 5 stars

The absolute worst

The absolute worst. Awful communication, rude customer service aside: HHPM attempts to extort money on every step in clear disregard to existing law.
New housemate moves in? Fee
A housemate moves out? Fee
Don’t feel like finding a new flatmate? Fee
Windows have not been cleaned in years, nor are the common spaces and best of all, internet connection has died in November and they are still “working on it”2 months later.
Stay away!

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Really good service and kind staff

Really good service and kind staff. My best experience with housing agencies so far. Also, maximum respect for Sem who is working there. Give this man a raise he deserves it!

15 January 2024
Unprompted review
Rated 2 out of 5 stars

Its been 6 weeks since i exited the…

Its been 6 weeks since i exited the property and my deposit has not yet been received. Terrible customer service and lack of response. Who is getting interest on the money???????????? But let me be 1 day late on the rent ?????

13 December 2023
Unprompted review
Rated 5 out of 5 stars

Huub is really kind makelaar.

Huub is really kind makelaar.

As a expat, i worried a lot for renting a house.
But i could call him easily via whatsapp.
And also i can make contract digitally.
And he supported me a lot

I recommend him.

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Waiting over a month for deposit to be returned!

I rented an apartment fromHouse Hunting for 2 years in Rotterdam. At the day I returned the apartment, they had a few minor complaints of damage to which I agreed with, and informed my deposit would be returned 10 days later with those values deducted. I signed the inspection report.

The following week, I was informed they would now charge me for other things, not present in the report, which I of course said they cant do since any damage not in the report cant be atributed to me - I dnt live in the apartment anymore!

Ive been waiting for my deposit to be returned for over a month (value of 2 month rent). Needless to say, If I was late 2 months with my rent, they would charge me a big fine.

Unethical company - stay away.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Great service!

Very helpful and thorough with my move from the UK to NL.
Answered all questions and very clear with the check-in process.

2 October 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Rents out apartments far above the legally allowed limit.

14 September 2023
Unprompted review
Rated 5 out of 5 stars

I highly recommend HouseHunting…

I highly recommend HouseHunting Rotterdam for any of your housing need. Since being an expat moving from India would have been a big task to look and then move to a new apartment in the new country, thanks to Mr Dyce Sprinkhuyzen from HouseHunting who made my process easy, quick and hassle free. They help me finalise the apartment, replied to all my queries quickly and got the contract digitally signed with the landlord. They in fact connected me with the agencies who can help me finalise my utility and insurance contracts. For me it was moving directly to my apartment from India will all thing in place. Any expat looking to move to NL, please contact HouseHunting to make things smooth and hassle free.
Thanks HouseHunting team for the assistance.

8 September 2023
Unprompted review
Rated 1 out of 5 stars

Do not use this company if you are a…

Do not use this company if you are a house owner/landlord. They do not ensure the property is cared for, do not perform adequate check out procedures and do not hold any deposit for damage repair. The monthly deductions taken to manage the property are therefore not value for money. These guys are just tenant finders with residual fees. No benefit to landlords (and also I believe tenants, though check other reviews to confirm this).

1 September 2023
Unprompted review
Rated 5 out of 5 stars

Great, quick communication

Huub was very helpful, clear, and responded quickly to questions. This was essential; I was looking for an apartment from California, and the time difference makes it hard to communicate effectively. Despite this, Huub helped make a naturally difficult process much easier. I would highly recommend him!

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Was looking for a place for my daughter…

Was looking for a place for my daughter who will attend university.
Contact and formalities were easy, Dani and Casper were very friendly and helpful.
Could see the place only on pictures and video before arriving, we got what we expected.
Very nice experience.
Thomas

18 August 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look