HouseHunting Reviews 

767
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

It's about Utrecht branch. Initial communication and all went well with them.once I vacated rental properly the deposit was not returned for around 60 days. They responded only once for my init... See more

Company replied

Rated 5 out of 5 stars

While searching for an apartment in Zwolle, I found the House Hunting team and Okko very helpful and professional. They'd keep you informed on each step of the process as quickly as possible and guide... See more

Rated 5 out of 5 stars

I rented an apartment for a little more than 3 months in Rotterdam, through House hunting. The apartment itself was beautifully furnished inside and was honestly great to live there! Anything I needed... See more

Rated 1 out of 5 stars

The absolute worst. Awful communication, rude customer service aside: HHPM attempts to extort money on every step in clear disregard to existing law. New housemate moves in? Fee A housemate move... See more

Company details

  1. Property Rental Agency
  2. Apartment Building
  3. Commercial property estate agent
  4. Property Administrator
  5. Estate Agent
  6. Property Developer

Written by the company

Uw woning verhuren middels HouseHunting Woonbemiddeling! De specialistische kennis welke bij uw woning verhuren benodigd is heeft HouseHunting in huis! Daarnaast nemen wij uw werk uit handen met ons vastgoedbeheer!


Contact info

3.2

Average

TrustScore 3 out of 5

767 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 35% of negative reviews

Typically replies within 1 week

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3.2

All reviews

(767)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Best agency ever

Best agency ever,
I had a lot of experience with different agencies in amsterdam and this is for sure the best.
They helped us a lot, super nice and always available, always answering really quick and they did an amazing job with me. I feel safe with them. They are on your side and Pieter is a really professional figure.
I strongly recommend this agency to everyone who wants a really loyal and good job been made!

6 December 2022
Unprompted review
Rated 5 out of 5 stars

This is a great company and very professional and friendly, in my mind the only one to call

This is a great company and very supportive to me in the 2 rented properties l had the pleasure of renting through them.

Being an expat, its not easy to find such a quality and friendly company like them, l talked to a few. Most other companies want very high finder fees, which is totally unacceptable, but HouseHunting did nothing like that, they were friendly, professional and always contactable even once l was settled.

I am no longer living in the Netherlands, but should l return, this will be the only company l will call

Thank you Pieter and team, you truly made my living experience perfect in the Netherlands.

29 November 2022
Unprompted review
Rated 5 out of 5 stars

Made renting a flat such a breeze

Made renting a flat such a breeze! I was new in Netherland, and have heard horror stories from friends and colleagues about terrible agents. House Hunting was professional and personal! They never made me feel uncomfortable and helped me every step of the way!

1 November 2022
Unprompted review
Rated 4 out of 5 stars

Good dorm for students.

There were a few issues at the start of moving in but most got dealt with after a while. My experience improved greatly afterwards.

1 November 2022
Unprompted review
Rated 1 out of 5 stars

Worst services or I can say no services at all…

Worst services or I can say no services at all. I wish I could give 0 stars.

I paid for the premium search profile in a hope that I will at least get notifications about new properties listed or a response. But even after weeks I got barely 2 updates and a lot of rejection. When I conveyed my dissatisfaction by email, no one even bothered to respond back.

Premium search is only a way to get some money from the consumers who are in need and then ghosting them.

21 October 2022
Unprompted review
Rated 1 out of 5 stars

Horrible service and total lack of respect!

My daugther rented a room apartment through HH in Rotterdam for the Erasmus program and the experience was simply awful:
- Heating system did not work for two months (February-March), solving it with an electric heater.
- Shower set was borken and she had to buy a replacement as nobody was paying attention to her request.
- The site manager tried to cheat with an assitance as she left the key inside, firstly not answering in the evening (though he read the message) so that she had to stay one night out of her place, then trying to get 250€ where the contract clearly specifies that this service is 25€. And when HH was informed, no reply at all.
- Finally, we are still waiting for a response on the reimbursment of the deposit paid in January, when she already left the apartment in July.
- The worst is that House Hunting is no giving any response after 5 reminders.
Simply unacceptable and for sure a service I would definitely reccomend to avoid by all means.

18 October 2022
Unprompted review
Rated 5 out of 5 stars

Very nice experience

They provide the best services. They take care of everything following every process which benefits the customer. Pieter and Lya thanks a lot for your services.

5 October 2022
Unprompted review
Rated 1 out of 5 stars

The management is horrible

The management is horrible. First, they fined the WHOLE floor (11 apartments) because someone left trash in the kitchen and hallways. And guess how much...150€!!!! They also said they didn't know who it was, so everyone on that floor is responsible. Then, after everyone complained and told them that we'll refer to lawyers, they told us the fine is cancelled. But if it happens again, we'll get a fine of 300€! Even though there are cleaners who clean common areas, they didn't clean the microwaves/ovens which were literally full of mold! Neither did most of the residents and I obviously didn't want to clean after someone else. I contacted them million times about the dirty kitchen. They did nothing. There were some housemates who were literally yelling and listening to loud music the whole night and again they did nothing. I would email them, they would not reply. I would call them, they would not pick up the phone for days. The brokers didn't help either. There were 2 washing machines for more than 100 apartments. Sometimes, I had to wait for days until the washing machines were free. Lastly, I paid for a supplementary key and they were supposed to return the money after check-out. I reminded them and they're now asking for receipts. A total joke. All they need is money and nothing else. They do not care about your being and the money you're spending on living. The only good thing was the central location of the building, for which I give one star.

31 August 2022
Unprompted review
Rated 1 out of 5 stars

scam business. AVOID.

scam business. They steal your money. AVOID.
stayed in one unit only for 3 days. I had to paid 3190 euros just to get the unit keys first! after I had to leave for a personal reason, they refused to pay back my money. not even one euro!! They have stolen 3190 euros from me!! Because they were lazy and unable to find a tenant they stole my money and use it for their profit!! I will do everything in my power to close this business! Nobody should do business with HouseHunting. money scammers!!

1 September 2022
Unprompted review
HouseHunting logo

Reply from HouseHunting

Dear MP,
Unfortunately you have a bad experience, can you tell what this is about. If we know what you mean, we may be able to help you.

Best regards,

Joeri

Rated 1 out of 5 stars

Terrible service, terrible value

Rented an overpriced apartment from them.
They renovated the place with improperly placed & cheap equipment.
Damage left from construction was not repaired for months (I left, it was never resolved).
They take days to respond to emails and refuse to answer questions via phone.

22 September 2022
Unprompted review
Rated 5 out of 5 stars

Househunting - Great personal and reliable service

Househunting is a very reliable partner. Contact is great and professional. I'm impressed by how Househunting efficiently and professionally deals with questions raised by tenants. I have especially great contact with Rick and Niels, extremely reliable and dedicated people.

They go above and beyond their duties, so I would recommend Househunting to anyone! Keep up the good work :)!

31 August 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Overall, I had a really good experience with this agency. Both Niels and Rick were extremely available and kind, making the tirelessly house hunting experience a bit more enjoyable. Would highly recommend this agency!

20 August 2022
Unprompted review
Rated 5 out of 5 stars

Thank you very much for all your…

Thank you very much for all your support throughout the whole renting process. Especially, I want to thank to Sem Van Der Akker from Eindhoven. He always answered my questions via phone or e-mail. All your support is really appreciated.

3 August 2022
Unprompted review

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