Shopping experience at Indya website was smooth. Custom options for the products is very helpful. Will wait and see how the shipping handling process is when product is received and will update furth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I really wish they would do a better job with shipping their products. The last few times I’ve ordered, my clothes have been received taped in a ball shape. It made it difficult to open because I was... See more
Company replied
It was great, The team of Indya is very quick to approach and communicate with when facing any issues. However the website was lagging and wouldn’t let me see different options of same items as in col... See more
Company replied
I got two outfits that fit perfectly one is anarkali and the other is the trendy shalwar kameeze . The colours are really nice. I also got the prettiest green kundan set . The communication with Indya... See more
Company replied
Company details
Written by the company
Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.
Contact info
High Street Essentials Pvt Ltd, C-11, Sector 7, Noida, UP- 201301, India, 201301, Noida, India
- +918929987349
- customercare@houseofindya.com
- www.houseofindya.com
3.9
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First time ordering
First time ordering. Website quite user-friendly. Lets see when the product arrives.
8 June 2026
Unprompted review
Reply from Indya
Hi Ashweena! Thank you for choosing us for your first order! We're delighted to hear that you found our website user-friendly and easy to navigate. We appreciate your trust and look forward to delivering your order soon—we hope you'll love your purchase when it arrives!
Team Indya
The site was easy to navigate
The site was easy to navigate. I just placed my order, will review when I receive items.
7 June 2026
Unprompted review
Reply from Indya
Hi Vash! We’re really happy to know that you found our website easy to navigate and that your ordering experience was smooth. Your support means a lot to us.
We look forward to hearing your thoughts once you receive your items, and we hope they meet your expectations perfectly.
Team Indya
ordering was super easy
ordering was super easy. Sanyogita was very helpful. Looking forward to getting my dresses
7 June 2026
Unprompted review
Reply from Indya
Hi Sarita! Thank you for your kind feedback— we’re glad your ordering experience was super easy, Sanyogita could assist you well, and we hope you love your dresses once they arrive.
Team Indya
Reply from Indya
Hi Patrick! Thank you so much for your kind feedback! We’re really happy to know that you loved our styles, and we truly appreciate your support. We look forward to serving you again and hope you enjoy your experience with us even more in the future.
Team Indya
great website, stunning products
ordering was super easy, and detailed measurement guide. awaiting garments!
7 June 2026
Unprompted review
Reply from Indya
Hi Holly! Thank you so much for your wonderful feedback! We’re delighted to know you found our website great and our products stunning, and that the ordering process along with the detailed measurement guide was easy and helpful. We truly appreciate your support and hope you love your garments once they arrive!
Team Indya
Love all your outfits and the price but…
Love all your outfits and the price but the biggest issue is the fish smell from the stock. I am ordering again and hope that smell is not in the items again. Please fix that bad fish smell. Overall great !
31 July 2025
Unprompted review
Reply from Indya
HI Sapna! Thank you for your feedback and we sincerely apologize for the inconvenience caused. We truly appreciate your support and are glad you love our outfits and pricing.
We will share your concern with our team and ensure this is looked into. We will also connect with you to make sure you have a better experience.
Team Indya
Easy process I hope it comes on time
Easy process I hope it comes on time
6 June 2026
Unprompted review
Reply from Indya
Hi Suchitra! Thank you for your feedback! We’re glad to hear that you found the process easy. We assure you that your order will be processed and delivered within the expected timeline. If you need any assistance, feel free to reach out—we’re always here to help.
Team Indya
Sanyogita was prompt and very helpful…
Sanyogita was prompt and very helpful with assistance when I needed to place an order. I am now waiting for the order to be delivered. Thanks Sanyogita for your help today.
6 June 2026
Unprompted review
Reply from Indya
Hi Nandini!Thank you for your kind feedback! We’re glad to hear that Sanyogita was prompt and helpful in assisting you with your order. Your order is now being processed, and we hope you have a smooth delivery experience.
Team Indya
Always excellent service and customer…
Always excellent service and customer care.
6 June 2026
Unprompted review
Reply from Indya
Hi Manjinder! Thank you for your kind words! We’re glad you’re happy with our service and customer care. We truly appreciate your support and look forward to serving you again.
Team Indya
Varied and Tasteful Designs
The Indya website is very easy to use and navigate from page to page. I discovered that you could input exact measurements on particular styles of dress. This is important especially for plus size mature women. The styles are varied and tasteful. You can find many things to your liking. The clothes look as if they are high quality.
6 June 2026
Unprompted review
Reply from Indya
Hi Karena! Thank you for your kind feedback! We’re glad you liked our designs, quality, and easy customization options. We appreciate your support and look forward to serving you again!
Team Indya
very afforadable
5 June 2026
Unprompted review
Reply from Indya
HI Pari! Thank you for your feedback! We're glad to hear that you found our products very affordable. We truly appreciate your support and look forward to serving you again.
Team Indya
1st time using the app
1st time using the app. The prices were great for the styles offered. Shopping was easy and convenient. Sanyogita assisted with my questions and responded in a timely manner. I was able to accomplish what I had set out to do. Thank you 🙏🏽
5 June 2026
Unprompted review
Reply from Indya
Hi Priya! Thank you for your wonderful feedback! We're delighted to hear that your first experience with our app was smooth and enjoyable. We're especially glad that Sanyogita was able to assist you promptly. We truly appreciate your support and look forward to serving you again.
Team Indya
I loved shopping here as the quality…
I loved shopping here as the quality was excellent and shipping was fast as well.
5 June 2025
Unprompted review
Reply from Indya
Hi Swastika! Thank you for your kind feedback! We're delighted to hear that you loved the quality of our products and enjoyed the fast shipping experience. We look forward to serving you again soon!
Team Indya
Received my order
Received my order
I think within 6-7 days i received my order, justifying price ,same as picture ,definitely i ll order again
4 June 2026
Unprompted review
Reply from Indya
HI Avni! Thank you for your wonderful feedback! We're delighted to hear that you received your order quickly and that the product met your expectations in terms of quality and appearance. We truly appreciate your support and look forward to serving you again soon!
Team Indya
its easy to order
4 June 2026
Unprompted review
Reply from Indya
Hi Sri! Thank you for your feedback! We're glad to hear that you found the ordering process easy and convenient. We look forward to serving you again soon!
Team Indya
It was very easy to find what I was…
It was very easy to find what I was looking for ! My grandson is getting married in October it will be my first time at a Hindu wedding and I wanted everything done in a respectful way. When I recieve the earrings and see the quality and how well they are made i will be ordering a ring and bracelet.
4 June 2026
Unprompted review
Reply from Indya
Hi Patricia! Thank you for your lovely feedback! We're delighted that you found exactly what you were looking for. We hope you love the earrings when they arrive, and we're excited to be a part of your special occasion. We look forward to serving you again soon!
Team Indya
I bought two punjabi suits its really…
I bought two punjabi suits its really same as shown in pictures and colour also great. Quality litbit poor but alright. I buy medium size only shoulders little tight but good thing it has extra cloth inside so i did loose . I have to do little bit fix it but overall its good. I am going to buy more. Delivery very fast and on time.
3 June 2026
Unprompted review
Reply from Indya
Hi Dilan! Thank you for your feedback! We're glad you loved the design, colors, and quick delivery. We appreciate your comments on the fit and quality and will share them with our team. We look forward to serving you again soon!
Team Indya
Worst experience
Update 4 June- dispatch happened with partial order within 24 hours of me uploading this bad review. Thanks Trustpilot. Did not get this action for direct multiple messages/ emails to Indya team.
Indya team, you tried calling me during my 2AM hence, could not attend. Thanks for dispatching.
3 June - Worst experience. No clarity on when the items will ship - fake delivery timelines during ordering !!! And cancellation of items since what they show while ordering are not available to ship !!! I still don’t know when I will receive my order that is already past due original delivery date. It is still not even dispatched.
3 June 2026
Unprompted review
Reply from Indya
Hi Monisha! We sincerely apologize for the trouble caused. We never aim to provide such an experience to our customers. We tried to connect with you but were unable to reach you. We will connect with you again shortly to assist you better.
Team Indya
Great Customer Service, Delivery, & Quality!
I’ve only ordered from them once, this is my second time. They have GREAT customer service. Whenever I have any questions, I ask them on WhatsApp and they respond in a timely manner and insure that things get resolved. Their dresses are gorgeous and look exactly like the photo!! Also very good prices. I’ll definitely keep ordering from them, and have told many of my friends and family to not underestimate this website. Also, my order got delivered in such a short time and came one day earlier than expected!
4 June 2026
Unprompted review
Reply from Indya
Hi Rashika! Thank you so much for your wonderful feedback! We're glad you loved our customer service, quick delivery, and product quality. It means a lot that you’re happy with your experience and recommendations. We look forward to serving you again!
Team Indya
Meenu
Meenu, the sales representative answered all the queries I have related to the delivery dates and helped me on time to finalize the order
3 June 2026
Unprompted review
Reply from Indya
Hi Radhika! Thank you for your feedback! We're glad to hear that Meenu was able to assist you with all your delivery-related queries and helped you finalize your order on time. We appreciate your kind words and support!
Team Indya
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