Shopping experience at Indya website was smooth. Custom options for the products is very helpful. Will wait and see how the shipping handling process is when product is received and will update furth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Customer service was top tier, Meenu cleared all my doubts on measurements and delivery details. Website did glitch a few times but it could be frm my side. But definitely recommend👍🏻
Company replied
There are specific measurements (the length of the front and back of the blouse, the depth of the front and back of the blouse, and a way to differentiate the chest and bust) that cannot be noted in t... See more
Company replied
Fantastic service from start to finish! The team helped me through the entire process and made everything so easy. They were incredibly trustworthy, helpful, and responsive. I’m so excited for the wed... See more
Company replied
Company details
Written by the company
Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.
Contact info
High Street Essentials Pvt Ltd, C-11, Sector 7, Noida, UP- 201301, India, 201301, Noida, India
- +918929987349
- customercare@houseofindya.com
- www.houseofindya.com
3.8
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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Reply from Indya
Hi Gianna! Thank you so much for your kind feedback! We’re glad to hear that you liked our quick service. We look forward to serving you again!
Team Indya
Great website experience, awaiting product
Beautiful options, easy to submit measurements and order! Will be eagerly awaiting product, hope it is to the standard of the images on the website.
14 May 2026
Unprompted review
Reply from Indya
Hi Anusha! Thank you so much for your wonderful feedback! We’re glad you had a smooth experience and liked the options and ordering process. We truly appreciate your trust and will ensure your order meets the quality shown on our website. We look forward to serving you again!
Team Indya
Don't buy from this horrible shop
Don't buy from this horrible shop. I ordered a sherwani on May 5th for an important event. The delivery date was supposed to be May 18. On May 12 they contacted me on Whatsapp to inform me that the item I ordered couldn't be delivered due to "a production concern" and offered me alternatives that are not even sherwanis. I declined their offer. Two days after they offered to cancel and I accepted the cancellation. Then I received a letter that the order was cancelled but they didn't issue a full refund. I have screenshots to prove my claims if anyone is interested please message me
12 May 2026
Unprompted review
Reply from Indya
Hi Jamal!
We sincerely regret the inconvenience caused. This is not the experience we aim to deliver to our customers. We appreciate your patience, and our team will contact you shortly during business hours to assist you and ensure a swift resolution.
Team Indya
Great service by Suraj
Great service by Suraj. Would love to buy more in future from Indya. Love from Australia😇
13 May 2026
Unprompted review
Reply from Indya
HI Juliet! Thank you so much for your kind words! We’re thrilled to hear that Suraj provided great service and that you had a wonderful experience. We can’t wait to serve you again soon—sending love back to Australia!
Team Indya
meenu was very helpful with answering…
meenu was very helpful with answering all my question and helping me choose the right size
13 May 2026
Unprompted review
Reply from Indya
Hi Nicole! Thank you so much for your kind words! We’re so happy to hear that Meenu was able to answer all your questions and help you find the perfect size. We truly appreciate your feedback and look forward to serving you again soon!
Team Indya
Reply from Indya
Hii Siddi! Thank you so much for your wonderful feedback! We’re delighted to hear that you loved the saree quality and stitching. Your kind words truly mean a lot to us, and we look forward to bringing you more beautiful collections in the future!
Team Indya
I am giving 4 stars for now
I am giving 4 stars for now. Customer Services on Whatsapp was top notch. I had to pay via online banking and it went smoothly. I am just waiting to receive my order.
13 May 2026
Unprompted review
Reply from Indya
Hi Mark! Thank you for your feedback and for giving us 4 stars! We’re glad to hear that you had a smooth payment experience and that our WhatsApp customer service team was able to assist you well. We’re excited for you to receive your order and hope you absolutely love it when it arrives. Thank you for choosing us!
Team Indya
Reply from Indya
Hi Soumik! We sincerely appreciate your lovely feedback. It’s wonderful to know you enjoyed your experience with House of Indya. We can’t wait to style you again!
Team Indya
This site is a fraud and very…
This site is a fraud and very misleading. They mass advertises their stuff once you placed the order, they take
Full payment upfront and then they message you saying this item is out of stock. I never received the item or any communication from them. Please do not waste your money on this website as it is misleading and fraudulent!!
12 May 2026
Unprompted review
Reply from Indya
Hi There,
We sincerely regret the inconvenience caused. This is certainly not the experience we aim to provide our customers. We would appreciate your patience, and our team will get in touch with you shortly during business hours to assist you and ensure a quick resolution.
Team Indya
As a first time customer Meenu was very…
As a first time customer Meenu was very helpful and supportive. She was with me all the way making sure the process was smooth and I had no issues, she also gave me a coupon for a discount as well! She's friendly and amazing.
11 May 2026
Unprompted review
Reply from Indya
HI Farah! Thank you so much for your kind words! We’re thrilled you loved your experience with House of Indya. Your support truly means the world to us.
Team Indya
Reply from Indya
Hi Dhana! Thank you for your lovely feedback! We’re delighted to know you enjoyed shopping with House of Indya. Your support and trust mean so much to us.
Team Indya
Exciting!
I look forward to receiving this dress! This site was highly recommended by a friend!
11 May 2026
Unprompted review
Reply from Indya
Hi Julia! We truly appreciate your kind words and are delighted that your experience with House of Indya was memorable. Looking forward to serving you again soon.
Team Indya
The online shopping experience was great
11 May 2026
Unprompted review
Reply from Indya
Hi there! Your review just made our day! Thank you for being a part of the House of Indya family. We can’t wait to bring you more styles you’ll love.
Team Indya
Reply from Indya
Hi Natalie! Thank you for your valuable feedback and for choosing House of Indya. We’re grateful for your support!
Team Indya
Sanyogita was helping me with all the…
Sanyogita was helping me with all the queries and doubts.
She is very helpful and kind. Appreciate the help and making the order process smooth.
11 May 2026
Unprompted review
Reply from Indya
Hi Pallavi! We’re so happy to know you loved your House of Indya look! Thank you for sharing your experience with us.
Team Indya
Good service
I prefer online shopping And Indya have a good range . They helped with a couple of queries before I placed the order. I’m looking forward to receiving the order. Thank you Indya!
11 May 2026
Unprompted review
Reply from Indya
Hi Meesh! Thank you for your thoughtful review. It’s always a pleasure creating styles that our customers love and cherish.
Team Indya
Very beautiful collection
Very beautiful collection, resonable pricing- detailed pricing information everyone can understand and pick there choice accordingly. Supporting small business.
11 May 2026
Unprompted review
Reply from Indya
Hi Tanya! We’re thrilled to hear about your wonderful experience! Thank you for your kind support and for choosing House of Indya.
Team Indya
It was easy to place order and decent…
It was easy to place order and decent pricing
11 May 2026
Unprompted review
Reply from Indya
Hi Jiji! Thank you for the love and appreciation! Your feedback encourages us to keep bringing the best styles and experiences for you.
Team Indya
The customer service was responsive and…
The customer service was responsive and they gave a tracking ID for the order. It was delivered in 7 days and in time for an event. The product did not smell and looked similar to the advertising picture - its definitely a bargain. Thanks for the good service
11 May 2026
Unprompted review
Reply from Indya
Hi There! Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth experience with our customer service and timely delivery. It’s great to know the product met your expectations and arrived just in time for your event. Your kind words truly mean a lot to us. Thank you for choosing us!
Team Indya
Meenu was my chat person
Meenu was my chat person, the experience was amazing . I had an issue with finding my product on website . I described the product and she shared the link with me within 10 mins which made my purchase very easy and trustable. I also had difficulty during payment processing which was also helped within no longer time. It was amazing to have such a nice customer service.
10 May 2026
Unprompted review
Reply from Indya
Hi Jaini! Thank you so much for your wonderful feedback! We’re delighted to hear that Meenu could assist you quickly with finding your product and resolving the payment issue smoothly. Providing a seamless and trustworthy shopping experience is always our priority. We truly appreciate your kind words and support!
Team Indya
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