Customer service was top tier, Meenu cleared all my doubts on measurements and delivery details. Website did glitch a few times but it could be frm my side. But definitely recommend👍🏻
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
There are specific measurements (the length of the front and back of the blouse, the depth of the front and back of the blouse, and a way to differentiate the chest and bust) that cannot be noted in t... See more
Company replied
Meenu was very supportive in helping me understand the clothing system of House Of Indya. She would reply quick and as for someone who has brought Indian clothes online for the first time, she was rea... See more
Company replied
Lots of choices to pick from online - I just placed order and hope it will arrive in the given timeframe. I enjoyed that they also sell jewelry and bags - convenient to buy everything in one place. I... See more
Company replied
Company details
Written by the company
Indya – Redefining Indian Elegance for the Modern World Indya is not just a fashion brand; it is a celebration of India’s timeless traditions infused with contemporary aesthetics, catering to today’s global, confident, and style-savvy woman. Established in 2012, Indya has positioned itself as a leader in Indian occasion wear, Our thoughtfully curated collections cater to weddings, engagements, intimate gatherings, and festive soirées. Our omni-channel presence includes 150+ retail points of sale and a growing D2C international footprint, serving 3 million+ customers in 50+ countries. At Indya, we craft more than clothes; we create experiences. From weddings and engagements to family gatherings our collections are curated for every significant occasion on the Indian calendar. Each piece is a tribute to meticulous craftsmanship, blending luxurious fabrics, modern silhouettes, and exquisite detailing to ensure you shine effortlessly at every event.
Contact info
High Street Essentials Pvt Ltd, C-11, Sector 7, Noida, UP- 201301, India, 201301, Noida, India
- +918929987349
- customercare@houseofindya.com
- www.houseofindya.com
3.8
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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Worst company ever
Ordered a white sari and it was silver despite the photos and description online clearly stating white. In addition they sent the wrong top and did not add the extra items and customizations I paid for! Customer service did not respond to me. Worst service ever. Very disappointing. Do not waste your money
24 April 2026
Unprompted review
Reply from Indya
Hi Dee,
We sincerely apologize for the experience you had. We never want our customers to face such issues. We would request you to please share your order details with us so we can connect with you and assist you better.
Team Indya
Easy Selection Choices to complete outfit
It was easy to select additional items to complete the desired look I am looking for.
15 May 2026
Unprompted review
Reply from Indya
Hi Chandra! Thank you so much for your kind feedback! We’re glad to hear that you found the selection process easy and were able to choose additional items to complete your desired look. Your satisfaction means a lot to us, and we look forward to serving you again!
Team Indya
We have been shopping from houseofindya…
We have been shopping from houseofindya for quite some time and we love the varieties available at affordable price .
8 September 2025
Unprompted review
Reply from Indya
Hi Madhu! Thank you so much for your continued support and lovely feedback! We’re delighted to know that you enjoy shopping with us and appreciate our variety and affordable pricing. It truly means a lot to have you as a valued customer, and we look forward to serving you again!
Team Indya
Shipping fee plus tarriff fees are too…
Shipping fee plus tariff fees are too much. You end up paying more for the "discounted" purchases.
13 May 2026
Unprompted review
Reply from Indya
Hi Silby,
We sincerely apologize for the inconvenience caused. We tried to connect with you via call but were unable to reach you. We will try connecting with you again shortly.
Also, please note that these tariff charges are applicable only at the time of order, and there are no additional charges upon delivery.
Team Indya
I should have store credit after I get…
I should have store credit after I get order. Last week I had purchased about same amount, and did not get any credit because by mistake it went on other tab and lost the credit. You can see the order. Give me a chance to review that. Thanks
15 May 2026
Unprompted review
Reply from Indya
Hi Lata!
Thank you for sharing your concern with us. We’re sorry for the inconvenience caused. We truly value your feedback and would like to look into your previous order in detail. Kindly allow us some time to review this, and we will get back to you with a suitable resolution.
Thank you for your patience and understanding.
Team Indya
Outstanding custome service by Anshul
I ordered 6 sets of clothes for myself and my daughter. Out of all the items, I only had an issue with one product. Although the initial response wasn’t very satisfactory, Anshul went out of his way to contact me and resolve the issue promptly.
Had the initial response been more customer-focused, I wouldn’t have had to go through all hoo ha. However, I truly appreciate the effort Anshul made to ensure customer satisfaction. Will definatley order from them again
30 April 2026
Unprompted review
Reply from Indya
Hi Aiska,
We sincerely apologize for the trouble you experienced. We tried to connect with you, but were unable to reach you. Kindly share your contact details so we can get in touch and assist you better.
Team Indya
Reply from Indya
Hi Gianna! Thank you so much for your kind feedback! We’re glad to hear that you liked our quick service. We look forward to serving you again!
Team Indya
Great website experience, awaiting product
Beautiful options, easy to submit measurements and order! Will be eagerly awaiting product, hope it is to the standard of the images on the website.
14 May 2026
Unprompted review
Reply from Indya
Hi Anusha! Thank you so much for your wonderful feedback! We’re glad you had a smooth experience and liked the options and ordering process. We truly appreciate your trust and will ensure your order meets the quality shown on our website. We look forward to serving you again!
Team Indya
Don't buy from this horrible shop
Don't buy from this horrible shop. I ordered a sherwani on May 5th for an important event. The delivery date was supposed to be May 18. On May 12 they contacted me on Whatsapp to inform me that the item I ordered couldn't be delivered due to "a production concern" and offered me alternatives that are not even sherwanis. I declined their offer. Two days after they offered to cancel and I accepted the cancellation. Then I received a letter that the order was cancelled but they didn't issue a full refund. I have screenshots to prove my claims if anyone is interested please message me
12 May 2026
Unprompted review
Reply from Indya
Hi Jamal!
We sincerely regret the inconvenience caused. This is not the experience we aim to deliver to our customers. We appreciate your patience, and our team will contact you shortly during business hours to assist you and ensure a swift resolution.
Team Indya
Great service by Suraj
Great service by Suraj. Would love to buy more in future from Indya. Love from Australia😇
13 May 2026
Unprompted review
Reply from Indya
HI Juliet! Thank you so much for your kind words! We’re thrilled to hear that Suraj provided great service and that you had a wonderful experience. We can’t wait to serve you again soon—sending love back to Australia!
Team Indya
meenu was very helpful with answering…
meenu was very helpful with answering all my question and helping me choose the right size
13 May 2026
Unprompted review
Reply from Indya
Hi Nicole! Thank you so much for your kind words! We’re so happy to hear that Meenu was able to answer all your questions and help you find the perfect size. We truly appreciate your feedback and look forward to serving you again soon!
Team Indya
Reply from Indya
Hii Siddi! Thank you so much for your wonderful feedback! We’re delighted to hear that you loved the saree quality and stitching. Your kind words truly mean a lot to us, and we look forward to bringing you more beautiful collections in the future!
Team Indya
I am giving 4 stars for now
I am giving 4 stars for now. Customer Services on Whatsapp was top notch. I had to pay via online banking and it went smoothly. I am just waiting to receive my order.
13 May 2026
Unprompted review
Reply from Indya
Hi Mark! Thank you for your feedback and for giving us 4 stars! We’re glad to hear that you had a smooth payment experience and that our WhatsApp customer service team was able to assist you well. We’re excited for you to receive your order and hope you absolutely love it when it arrives. Thank you for choosing us!
Team Indya
Reply from Indya
Hi Soumik! We sincerely appreciate your lovely feedback. It’s wonderful to know you enjoyed your experience with House of Indya. We can’t wait to style you again!
Team Indya
This site is a fraud and very…
This site is a fraud and very misleading. They mass advertises their stuff once you placed the order, they take
Full payment upfront and then they message you saying this item is out of stock. I never received the item or any communication from them. Please do not waste your money on this website as it is misleading and fraudulent!!
12 May 2026
Unprompted review
Reply from Indya
Hi There,
We sincerely regret the inconvenience caused. This is certainly not the experience we aim to provide our customers. We would appreciate your patience, and our team will get in touch with you shortly during business hours to assist you and ensure a quick resolution.
Team Indya
As a first time customer Meenu was very…
As a first time customer Meenu was very helpful and supportive. She was with me all the way making sure the process was smooth and I had no issues, she also gave me a coupon for a discount as well! She's friendly and amazing.
11 May 2026
Unprompted review
Reply from Indya
HI Farah! Thank you so much for your kind words! We’re thrilled you loved your experience with House of Indya. Your support truly means the world to us.
Team Indya
Reply from Indya
Hi Dhana! Thank you for your lovely feedback! We’re delighted to know you enjoyed shopping with House of Indya. Your support and trust mean so much to us.
Team Indya
Exciting!
I look forward to receiving this dress! This site was highly recommended by a friend!
11 May 2026
Unprompted review
Reply from Indya
Hi Julia! We truly appreciate your kind words and are delighted that your experience with House of Indya was memorable. Looking forward to serving you again soon.
Team Indya
The online shopping experience was great
11 May 2026
Unprompted review
Reply from Indya
Hi there! Your review just made our day! Thank you for being a part of the House of Indya family. We can’t wait to bring you more styles you’ll love.
Team Indya
Reply from Indya
Hi Natalie! Thank you for your valuable feedback and for choosing House of Indya. We’re grateful for your support!
Team Indya
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