Banner for Howdens - Rochdale

Howdens - Rochdale Reviews 

136
•
TrustScore 4.5 out of 5

4.4

Unit 11, Scotts Industrial Park, Fishwick Street, OL16 5NA Lancashire, North West, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I went into Howdens in Rochdale as they are renowned for their quality products. I requested a survey/measure up, the manager 'Faye' arranged this for me on the same day, then 'Julieanne' attended t... See more

Company replied

Rated 5 out of 5 stars

My dishwasher broke down and was still under warranty. Unfortunately I could not find the paperwork from the purchase to organise a repair. I contacted the Rochdale branch of Howdens and explained... See more

Company replied

Rated 5 out of 5 stars

After other negative and unsuccessful visits from other local howdens, I was in the verge of giving up until I got in touch with rochdale. From the second Julieanne visited, she made the whole th... See more

Company replied

Rated 5 out of 5 stars

Went to Howdens on recommendation of kitchen fitter and dealt with Andy who came out to measure up and then went through all units and flooring with me at Rochdale. Whole process was straightforward a... See more

Company replied


Company details

  1. Kitchen supply shop
  2. also in
  3. Bedroom furniture shop
  4. Door supplier
  5. Flooring Shop
  6. Kitchen Furniture Shop

Written by the company

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

Written by the company

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

Contact info

  • Unit 11, Scotts Industrial Park, Fishwick Street, OL16 5NA, Lancashire, North West, United Kingdom

  • 01706 868 465

4.4

Excellent

TrustScore 4.5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(136)

8,663 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommend

I think Andy is a great fella , always helpful and goes above and beyond to help with any queries.

26 July 2023
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi William, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! Have a lovely day! Tash.

Rated 4 out of 5 stars

Excellent

Good service and cheaper prices on everything well done Howdens.

30 June 2023
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi, Thanks for leaving this 4 star review for the Howdens - Rochdale depot! Best wishes, Tash

Rated 5 out of 5 stars

I’ve had a very positive experience…

I’ve had a very positive experience using Howdens in Rochdale and I’m delighted with my new kitchen. Special thanks go to Derek the designer who went above and beyond to help me, and Adam on the desk who was always very helpful. I would definitely recommend Howdens Rochdale to others looking for a new kitchen, and I would suggest they ask for Derek.

15 June 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi, Thanks for leaving this positive review. Have a lovely day! Tash.

Rated 3 out of 5 stars

Delivery of goods a problem

Delivery of goods a problem, full kitchen with oven and hob etc. Bought the goods now I have to unload them with van driver. Get it sorted delivery is down to you two men needed.

9 June 2023
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Thank you for your feedback, Trevor. Please be assured we will share your comments internally.

Rated 5 out of 5 stars

So happy with our new Kitchen and the…

So happy with our new Kitchen and the service recieved from Charlotte. Great service and great product. 5* all round

7 June 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi Nathan, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Decided to go to Howdens in Rochdale…

Decided to go to Howdens in Rochdale after looking through catalogue and saw the Matt Grey kitchen I wanted . Derek came out to discuss and measure and then arranged for me to go in to pick everything that I would need and went through various designs with me . Dereks experience and knowledge was excellent , and this made the process very enjoyable. The kitchen in now all fitted and I am beyond happy with the service I received.

1 March 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi Lorraine, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Great service

Great service - helpful and friendly staff

15 May 2023
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi, Thanks for leaving this positive review. Best wishes, Tash

Rated 5 out of 5 stars

What can I say I’ve been dealing with…

What can I say I’ve been dealing with Adam at Howdens now for over a year and this guy is an absolute diamond! So helpful over the phone or when I go in to actually see him, just wanted to mention this as you just can’t fault the customer service Rochdale Howdens do for you!

15 May 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi Stephen, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! All the best, Tash.

Rated 5 out of 5 stars

Wow amazing

WoW, what a service from Andy at Howdans. He designed us our dream kitchen and followed everything through in a kind and professional manner. We love every bit of our kitchen, it's not huge but it all works perfectly for us. Thank you again for your hard work and professionalism.
Janet and Dave

1 April 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! All the best, Tash.

Rated 5 out of 5 stars

Poped in on the odd chance they could…

Poped in on the odd chance they could help me, young lad on the counter had exactly what I needed and it a spare lying around so he didn’t charge me. Perfect service will definitely use again in the future

8 May 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! Have a lovely day! Tash.

Rated 5 out of 5 stars

Adam is always a great help when I get…

Adam is always a great help when I get to store and sorts out everything for mee when ordering supplies.

15 April 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi Mitchell, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! All the best, Tash.

Rated 5 out of 5 stars

Massive thanks to Adam!

Massive thanks to Adam!! and the team at the Rochdale branch. Always happy to help, well organised and great commication on all my orders/materials. Keep up the good work. Much appreciated 👍

27 April 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! Take care and have a lovely day, Tash.

Rated 5 out of 5 stars

Wouldn’t normally write a review but…

Wouldn’t normally write a review but the customer service was great. Adam was really well informed and went over and beyond what I expected. Thanks your help!

24 April 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi Henry, I am sure the team will be pleased to read your kind words! Have a lovely day! Tash.

Rated 5 out of 5 stars

Happy customer!!

Really please with our experience at Howdens, We wanted a new kitchen for so long & Charlotte really helped us design our perfect Kitchen, nothing was too much trouble! Would definitely recommend, thanks again!

22 April 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! Best wishes, Tash

Rated 5 out of 5 stars

Had a great experience with Adam

Had a great experience with Adam, a very helpful young man, very obviously knows what he’s doing

19 April 2023
Unprompted review
Howdens - Rochdale logo

Reply from Howdens - Rochdale

Hi Martin, Thanks for leaving this 5 star review for the Howdens - Rochdale depot! Have a lovely day! Tash.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look