HPLC Conveyancing Reviews 

129
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Bethan was an absolute super star! As a First time buyer I had many silly questions, she responded promptly by email or phone, she explained everything thoroughly, she was also emphatic to my anxietie... See more

Rated 5 out of 5 stars

HPLC have been excellent in all ways , the staff are professional and friendly. I am in my 80’s and selling a house was a new experience for me. They helped me in every way, no question was considere... See more

Rated 5 out of 5 stars

Bethan was an absolute star from start to finish. She made the whole process feel really smooth and stress-free, and completion day was a total breeze. A huge thank you to Bethan and the whole team fo... See more

Rated 5 out of 5 stars

Charlotte Yates is nothing short of amazing. She took over our house sale and literally bought us to completion in just over a month. She covered all our queries with professional and speed. Hplc came... See more

Company details

  1. Legal Services

Information provided by various external sources

Local, knowledgeable and friendly conveyancers based in Syston.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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4.9

All reviews

(129)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

HPLC is a friendly, helpful & responsive company

HPLC Conveyancing have recently completed a transfer of equity for me. All the staff I had contact with there were friendly, helpful, knowledgable & responsive from the off - a pleasure to deal with. I've found HPLC to be both efficient and transparent as a company and I won't hesitate to return for further conveyancing services from Heather and the team in the future.

26 March 2024
Unprompted review
Rated 5 out of 5 stars

Superstar Bethan!

My partner and I have recently just purchased our first home, and we were lucky enough to be have HPLC recommended to us.

Bethan our solicitor was wonderful, we were kept up to date at all stages and whenever I had any questions they were always responded to quickly. Nothing was ever too much of an ask and for that, our experience was impeccable.

She knew as excited first time buyers we wanted to be in the property as soon as possible, so really pushed for us with the seller’s solicitors and estate agents to get enquiries answered. Without her, we would no doubt still be waiting for the purchase to complete.

Also, a big praise to all other of the ladies at HPLC - the phone was always answered with a helpful voice of the other end.

Thank you again!

25 March 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Mary Jarvis

HPLC Conveyancing were recommended to me when I was buying a house and I initially spoke to Heather on the phone, she made time to go through everything with me and I felt very happy and confident to go ahead with HPLC to do my conveyancing.
I was assigned Mary Jarvis as my conveyansor and on first meeting I felt very comfortable and had full confidence in her.
Mary did not let me down, she always responded to my communication, very calm and patient and took time to explain things to me and answer questions.
I found her to be professional, efficient and excellent at dealing with issues when they arise.
I highly recommend Mary and can't thank her enough for making my house purchase a pleasant and smooth transition.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience with HPLC

Amazing experience with HPLC! Great communication throughout and answered and helped with any queries we had! Shoutout to Mary Jarvis for being a trooper!

2 February 2024
Unprompted review
Rated 1 out of 5 stars

Unprofessional; you must avoid at all costs

We used HPLC as conveyors for our house purchase last year and it proved to be an expensive and deeply stressful mistake. This is call centre conveyancing at its very worst; admittedly cheap but boy do you get what you pay for. Abandon all hope of any decent service level and if you're expecting even a modicum of professionalism do your self a favour and go elsewhere. These people are slow, rude, and indifferent; I'd suggest you investigate the stream of highly positive reviews from people with only one or two previous reviews. Draw your own conclusions but avoiding this company will be the best advice you get all day.

20 October 2023
Unprompted review
HPLC Conveyancing logo

Reply from HPLC Conveyancing

Dear Duncan,

Thank you for taking the time to leave us a review.

As a local family-run business, your feedback and support are invaluable to us, so to read that the service you have received from us is comparable to call centre conveying is naturally disappointing.

Having reviewed your case, I can see that we discussed the service issues at hand at the time of your transaction and appeared to have reached an agreeable solution.

In the few cases where issues do arise, we always aim to rectify these justly and fairly. With this in mind, if you are still unsatisfied with the outcome of these issues, then please do get in touch with us so we can further discuss how to make this right and improve our service moving forward.

Rated 5 out of 5 stars

Bethan was so efficient and quick with…

Bethan was so efficient and quick with my house sale and purchase. She would always update me and if I was worried she never minded me phoning her during the day.
I found HPLC so helpful and would definitely recommend them to anyone needing a solicitor for selling or buying a house.

22 December 2023
Unprompted review
Rated 5 out of 5 stars

All the team at HPLC

All the team at HPLC, especially Mary, were really proactive and helpful with my house purchase. Would definitely use their service again.

19 December 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, couldn't recommend enough. Never had to chase for anything and the whole sale was done so quickly and smoothly.

28 November 2023
Unprompted review
Rated 5 out of 5 stars

Would happily recommend

I used HPLC conveyancing to buy my first property, they made the process simple and easy to follow throughout. I will happily recommend Mary and the team to all of my family and friends

28 July 2023
Unprompted review
Rated 5 out of 5 stars

As first time buyers HPLC /Heather &…

As first time buyers HPLC /Heather & team we’re amazing throughout our whole experience in purchasing our home we cannot thank them enough in being so efficient,attentive & thorough, having the app was really beneficial as it broke down the steps that were pending & completed which was visually great for us. We couldn’t HPLC enough and definitely be using them again in the near future for our next venture! Best wishes Mr Yadev & Mr Singh

27 October 2023
Unprompted review
Rated 5 out of 5 stars

This is the second time we have used…

This is the second time we have used HPLC, Shawnee acted for us on the sale of our property and did a fantastic job.
She was very informative and kept us up to date. Quick responses to emails and a quick turnaround time for the sale itself.
I will definitely be using them again and wouldn’t hesitate to recommend them!

6 October 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Amazing!! 5* service !!

I couldn’t recommend HPLC enough!!!
Absolute 5* !!!
From the start, we received our quote the same day and we were constantly updated throughout the whole process. We used the app as well and they were always updated our progress, via emails, phone calls and the app. It all went so smoothly and the ladies, Mary, Lauren & Bethan were just so lovely. Thank you so much, we really did appreciate everything you did for us purchasing our first property. Hopefully we weren’t too needy!! Thank you 😊

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, friendly service provided by all at HPLC. It took less than 8 weeks for sale and completion of my property and Mary and the team were responsive to all queries and questions throughout. Nothing was too much trouble. Fantastic! Thank you HPLC!

4 August 2023
Unprompted review
Rated 5 out of 5 stars

From start to finish

From start to finish, the team has been so informative and quick to action making the move as smooth as can be, highly recommended

21 July 2023
Unprompted review
Rated 5 out of 5 stars

HPLC were excellent

HPLC were excellent, they kept me informed on the progress of my sale and everything went so smoothly. I really liked the app that they use it was easy to use and very informative. Would definitely recommend them to others.

23 June 2023
Unprompted review

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