My 16 year old niece and I got our ears pierced by Jade. My niece was very nervous and is prone to fainting and Jade made us both feel comfortable and safe. She carefully and sensitively took us thr... See more
Company replied
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My 16 year old niece and I got our ears pierced by Jade. My niece was very nervous and is prone to fainting and Jade made us both feel comfortable and safe. She carefully and sensitively took us thr... See more
Company replied
Incredibly unhelpful and rude manager. My daughter has lost two earrings from two different sets due to the backs of the earrings being so loose. Insurance was taken out but it doesn’t cover loss appa... See more
Company replied
We were served by such friendly and welcoming staff members. They were patient and answered all of our questions and provided us with information. They checked we were happy with our purchases and wer... See more
Manager at Exeter just made everything perfect for my son and his fiancee from choosing their wedding rings, delivery, pricing and advice. Jade couldn't have done any more for them. Thank you so much
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23 Waterbeer Street, EX4 3EH, Exeter, Exeter, United Kingdom
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I needed a new silver chain for a precious pendant and called in to H Samuel's. The lady was most helpful and brought a range of chains to me.She helped me choose an appropriate one and put my original one in a box.
Everyone was very helpful and frirndly. Nothing was too much trouble.
When I went into the shopI was greeted by a lovely young lady. She was lovely polite and very helpful. I saw her again twice more and each time I went in she was very polite helpful and kind
Sharon at the Exeter store was first class in helping me and I'm quite fussy. I was happy with the purchase.
First time i have bought online, excellent service.
Will definately do again.
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