HugeRugby.com Reviews 1,356

TrustScore 5 out of 5

5.0

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See what reviewers are saying

Rated 5 out of 5 stars

First of all the goods from HugeRugby are no fake and are 100% authentic. Easy steps when making a purchase and who can forget great discounts on very nice items saving a lot of money. There are also... See more

Rated 5 out of 5 stars

Excellent genuine Adidas Rugby Boots at great price including posting to New Zealand as we didn’t have the smaller size here for my 10 year old wearing size 8.5. I initially bought some cheaper on... See more

Rated 5 out of 5 stars

Site was easy to navigate. The brand specific size chart was really helpful. Completing the online sale was quick and easy and the international delivery was a resonable cost and very fast getting... See more

Rated 5 out of 5 stars

This company itself was really good quick dispatch and item arrived in perfect condition. HOWEVER the courier they use was not (this is a separate company) they were supposed to contact me to arrange... See more

Company details

  1. Rugby Shop

Information provided by various external sources

You can contact us for help via email info@hugerugby.com, phone, 028 256 45371 or on Twitter @HugeRugby


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 1 out of 5 stars

Waited 3 weeks for a product and then inexplicably cancelled my order

Awful customer service. Did not deliver as promised.

I ordered a t-shirt. I waited 2 weeks for it (it should have been 3 working days) and when I hadn't received anything or had any communication from the company I called to see what the issue was. Everyone that could help was apparently busy so I was promised a call back. I never received a call back and one week later, I received an email stating that my order had been cancelled. They have provided me with no further information and I'm still waiting for my refund.

DO NOT USE THIS COMPANY.

Stef

12 March 2018
Unprompted review
Rated 5 out of 5 stars

HugeFan!

Item delivered promptly. Great quality, great service - HugeFan!

9 March 2018
Unprompted review
Rated 3 out of 5 stars

Easy enough to order, good price but difficult returns

Easy enough to order, good price but difficult returns. However, the size (L) I received was way too small for me (I always L sometimes M). Returning is quite expensive, as you have to pay for a tracked parcel yourself and pay the delivery charge again when the new one is sent out. The team were very responsive to my emails, making sure the item was received and new one sent out.

5 March 2018
Unprompted review
Rated 5 out of 5 stars

Excellent first time experience

Excellent first time experience. They had the hard to find training jersey of my Super Rugby team the Waikato Chiefs. I ordered it on Thursday and they had it to me before kick-off on Saturday! Thanks HugeRugby.com!

1 March 2018
Unprompted review

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