Hughes Driver Training Reviews 

1,617
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and driving instructors for being exceptionally patient, knowledgeable, and deeply encouraging throughout the entire training process. Many learners mention feeling remarkably relaxed, comfortable, and thoroughly prepared, which consistently helps them successfully pass their driving tests on the very first attempt. Some reviewers were not happy with administrative communication, noting frustrating issues regarding unfulfilled training hours or specific staff members. A few other people also felt that they encountered unprofessional behavior, unhelpful office responses, and felt entirely unsupported when unexpected complications arose during their courses.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, patient, and... See more

User experience

Clients share positive opinions on user_experience, highlighting brilliant and flawless training from start... See more

Instructions

Reviewers highlight positive aspects of instructions, noting that trainers are very patient, knowledgeable,... See more

Service

Reviewers mention positive feedback about service, highlighting professional, supportive, and high-quality... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff are amazingly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the trainers and in-house examiners are great guys and have plenty of expierience between them, they won't waste your time and get straight into the training direct and firm with the teaching an... See more

Rated 5 out of 5 stars

I recently passed my HGV test with Hughes Driver Training in Newbury. I came here on the back of a bad experience with a previous HGV training company. Coming here and training with Derek was a bre... See more

Rated 5 out of 5 stars

The whole experience from meeting Neal to passing was flawless, Neal took every oprtunity to guide me in a way that stuck in my head and made me feel so comfortable and confident. He's a credit to HDT... See more

Rated 5 out of 5 stars

Had richard from coleshill birmingham branch. Couldnt ask for a better instructor. Taught me everything i needed to know even with having to swap trucks half way through learning been a pleasure to wo... See more


Company details

  1. Driving school

Written by the company

Hughes Driver Training is a specialist in HGV/LGV, CPC, PSV and PCV Driver Training nationwide. Established 1989 our family run organisation are always happy to help you towards achieving your goals, call 0800 1777 447.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,617)

401 reviews in the last 12 months

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Rated 5 out of 5 stars

Keith is a fantastic instructor made my…

Keith is a fantastic instructor made my training enjoyable he gave very clear instructions and always pointed out mistakes that I needed to work on he is very calm and precise. Anybody who wants to train for hgv book with Hughes they are outstanding

15 April 2026
Unprompted review
Rated 5 out of 5 stars

5* all round

I joined the Derbyshire Alfreton team, for my class 1 and had Andy lead instructor.
What a down to earth strong instructor I’ve learnt so from him, I built confidence in stuff I didn’t know I needed thank you.
Highly recommend

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Haidi

Instructor was amazing passed first time on everything couldn’t be more impressed with the service

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Trailer driving course

Trailer driving course, the instructor was very good at passing knowledge and on the driving side was encouraging and gave positive feedback .
Would highly recommend

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Steve from Plymouth was the best instructor.

My instructor Steve from Plymouth was such a fantastic instructor. I was so nervous about driving a Class 1 HGV but Steve Is so patient and laid back and was very good at explaining everything I needed to know and also kept me calm and collected during my whole course.
I passed first time and I couldn't have done it without Steve so thankyou so much! Dan

2 April 2026
Unprompted review
Rated 5 out of 5 stars

PSV Lessons & Test

A very intense experience for the PSV course but excellently led throughout by Adrian (Ady). Explained things very clearly. I was fearful of driving such a large vehicle on the first day but Ady kept me calm throughout and reassured me.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company! Big shout out to the instructor from Bristol Jim (Nige)! Makes you feel relaxed lovely guy! He’ll be glad to know we kept his pass percentages high!! Highly recommend!!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Hughes Driver…

I can’t recommend Hughes Driver Training Ltd enough! I just passed my test on the first attempt, and it’s all down to the quality of the training here. My instructor, Paul was incredibly patient and made the whole learning process enjoyable and strees free. The lorries are well-maintained and great to drive. If you're looking to get your license quickly and confidently, this is the place to go!

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Class 1 with Heidi at Hughes

I booked my class 1 training with Hughes after speaking with Matt on the phone and hearing of a Black Friday offer they had coming up - who’d have thought it on HGV training?

The whole onboarding process was smooth with plenty of payment options if required.

Communication was generally good the whole way throughout the process of doing medical/theory/cpc/practical tests which are all arranged and booked by Hughes, all you have to do is turn up having done the revision where required.

Course learning materials were very good, including the online interactive theory/hazard perception.

Saving the absolute best till last was the practical training based out of the Wellingborough training centre. I was fortunate enough to have Heidi as my instructor throughout the process, she took me from having never driven an artic before on the Monday to a very good pass on the Friday.
Excellent training style, has years behind the wheel so has seen it all and uses that experience to the candidates advantage coupled with her great sense of humour it was a really good week.

Would highly reccomend both Heidi and Hughes Driver Training

20 March 2026
Unprompted review
Rated 5 out of 5 stars

C+E training

I took my class 1 training in Exeter with HDT and got Steve as my instructor. Steve has been amazing and patient with me, he has a lot of knowledge in training and knows exactly what to say to aid you and talk you through manoeuvres. I would highly recommend him to anyone especially since I passed first time.

26 March 2026
Unprompted review

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