Hughes Driver Training Reviews 

1,617
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 405 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and driving instructors for being exceptionally patient, knowledgeable, and deeply encouraging throughout the entire training process. Many learners mention feeling remarkably relaxed, comfortable, and thoroughly prepared, which consistently helps them successfully pass their driving tests on the very first attempt. Some reviewers were not happy with administrative communication, noting frustrating issues regarding unfulfilled training hours or specific staff members. A few other people also felt that they encountered unprofessional behavior, unhelpful office responses, and felt entirely unsupported when unexpected complications arose during their courses.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as exceptionally helpful, patient, and... See more

User experience

Clients share positive opinions on user_experience, highlighting brilliant and flawless training from start... See more

Instructions

Reviewers highlight positive aspects of instructions, noting that trainers are very patient, knowledgeable,... See more

Service

Reviewers mention positive feedback about service, highlighting professional, supportive, and high-quality... See more

Customer service

Users describe positive interactions with customer service, highlighting that staff are amazingly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the trainers and in-house examiners are great guys and have plenty of expierience between them, they won't waste your time and get straight into the training direct and firm with the teaching an... See more

Rated 5 out of 5 stars

I recently passed my HGV test with Hughes Driver Training in Newbury. I came here on the back of a bad experience with a previous HGV training company. Coming here and training with Derek was a bre... See more

Rated 5 out of 5 stars

The whole experience from meeting Neal to passing was flawless, Neal took every oprtunity to guide me in a way that stuck in my head and made me feel so comfortable and confident. He's a credit to HDT... See more

Rated 5 out of 5 stars

Had richard from coleshill birmingham branch. Couldnt ask for a better instructor. Taught me everything i needed to know even with having to swap trucks half way through learning been a pleasure to wo... See more


Company details

  1. Driving school

Written by the company

Hughes Driver Training is a specialist in HGV/LGV, CPC, PSV and PCV Driver Training nationwide. Established 1989 our family run organisation are always happy to help you towards achieving your goals, call 0800 1777 447.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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4.9

All reviews

(1,617)

401 reviews in the last 12 months

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Rated 5 out of 5 stars

Trailer towing course

My instructor Steve from Plymouth was excellent, I’ve had some previous experience towing trailers and Steve tailored the training to accommodate that. Enjoyed the course, cheers Steve. Darren.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Keith was an awesome instructor but the…

Keith was an awesome instructor but the examiner total waste of space how my son was treated on his CPC answering very well even Keith said he couldn’t understand his decision at failing him yet today he’s gone with another company who treated him well and my son answered questions exactly as he did yesterday and got hundred percent pas don’t you think that is odd ?

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous training from Ady at HUGHES

My driving instructor was Ady, he put me at ease from day one. He gave constructive criticism but with kindness and humour.

I passed my reversing test on day one after very clear and concise instruction and safely on private ground.

I have a chronically daughter and i am purchasing a large vehicle so this licence was really important to my future. I would highly recommend Hughes for training.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars

Very happy with HDT in Coleshill, Richard there trained me well and was easy going. I passed my on road class 1 test this morning and I'm very happy. Would recommend to anyone near Birmingham.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding instructor lucus…

Absolutely outstanding instructor lucus and team at HDT! from day one, the team made me feel at ease and explained everything in a way that was easy to understand. Big thanks to my instructor Lucus for his patience, professionalism and attention to detail that really helped builded my confidence behind the wheel. He pushed me to improve while always staying supportive and encouraging. Thanks to his excellent teaching, I passed my HGV test first time. I couldn't have ask for a better experience and would highly recommend Lucus and the team at HDT to anyone looking to sucessed.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Best decision doing class 1

Best decision I made doing my class 1, I had the best Keith to get me up to scratch and everything was done spot on. He instructed and explained everything clearly and detailed aswell as answering any questions I had. Smooth sailing start to finish. Thank you Keith! Much appreciated - Albert M

23 March 2026
Unprompted review
Rated 5 out of 5 stars

16 hours C+E course with (Steve Plymouth)

I booked 16 hours C+E training course spread over three days and the forth being the test day. On the first day I met my trainer Steve (Plymouth) who in my opinion was was so good at his job by the end of the first day I was able to do the reversing part of my test and pass with flying colours, his decorum and behaviour was both calming and instinctual. He was able to navigate the stress of learning how to drive with light hearted humour and positivity reinforcement.

On the second day we where out driving on the roads, he was able to see my weaknesses when it came to drive and by end of that day was making good strides in fixing them in his warm friendly demeanor,

By the third day he had fixed my bad driving habits and encouraged me to some more challenging roads which I thoroughly loved.

On the test day with roughly 8/9 hours of training i was able to pass with only two minors a testament to his training ability.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Plymouth C+E course: a great experience!

Huge thanks to Steve at Plymouth. He was a brilliant teacher, put me at ease and is a lovely genuine guy.

Also would like to say thanks to Simon and Chris who really helped alongside to get me passed! 5*

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Would like to thank Andy B from…

Would like to thank Andy B from alfreton for his support and training. He is a very professional in his job and I have no bad words about him or Hughes driver training I would recommend them to anyone no matter what class ur goin for from the people In the office to the training group. I learned more than just driving a class 1 lorry Andy B will tell u more than u need to know and is one very friendly person to learn with.

Thanks ANDY B for all ur help in this last week.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

High Quality Training

I am very happy with the high quality of training I received at Hughes Northampton, which made me not only pass my test at first attempt, but also made me a safe and confident HGV Driver. Right from day 1, my confidence level went through the roof, all thanks to Keith who set me on the right path to success. As we progressed, I moved over to Nick who brushed me up with very clear instructions and positive criticism, which led me to succeed.

To anyone reading this who’s aspiring to be a HGV Driver, and is not only looking to pass but to be a good driver, then Hughes Driver Training is your best bet.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

I passed my class 1 last week with…

I passed my class 1 last week with Hughes at hook , Basingstoke , my instructor Tim was really great , knowledgeable, obviously well experienced but made me feel really relaxed and capable. If you go in with an attitude to learn and motivation to gain new skills and ultimately pass I would recommend Hughes .

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Incredible training experience

Never drove a HGV in my life, came in very unconfident, had Nick as my instructor. All i can say, what an amazing job he done, passed my test first time with 3 minors, incredible instructor and amazing company, would highly recommend.

13 March 2026
Unprompted review

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