Hulu Reviews 3,213

TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 505 reviews, most reviewers were let down by their experience overall. Many customers found the streaming service to be nearly unwatchable due to constant buffering and frequent app crashes, making it difficult to finish even a single episode. The application itself was frequently criticized for not opening correctly and being generally unreliable, with many shows or channels failing to load. Reviewers also expressed frustration with the high subscription prices, especially given the poor service quality and the abundance of loud, intrusive ads that often interrupted programs. Some people were dissatisfied with the frequent price increases and changes to packages, often resulting in higher costs for services that previously had no ads. Additionally, some customers noted issues with the live TV feature, including being locked out after a few device changes and the inability to record full programs.

What people talk about most

Service

Customers consistently note negative experiences with service, with many describing it as the worst streaming... See more

User experience

People report negative experiences with user experience, citing constant buffering, frequent crashes, and an... See more

Price

Clients share negative opinions on price, with many reviewers expressing frustration over what they perceive... See more

Application

Reviewers highlight significant dissatisfaction with the app, frequently describing it as problematic and... See more

Subscription

Users describe negative interactions with subscription, with many expressing frustration over excessive... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My Samsung TV has been in same location in my House for years. Every week I get warning my location has changed and after 4 such warnings, I am not allowed to sign in. I have to call HULU and it takes... See more

Rated 1 out of 5 stars

Hulu used to be one of my favorite streaming services. Now it’s nearly unwatchable. The buffering is nonstop, and I routinely have to close and reopen the app several times just to finish one epis... See more

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more


Company details

  1. TV shop
  2. Electronics store
  3. Film rental store
  4. Movie streaming service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

3k reviews

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Rated 2 out of 5 stars

I hate that Hulu forced me to bundle…

I hate that Hulu forced me to bundle Hulu with Disney... Which I already had a separate subscription for, and ESPN... Which I didn't want at all. I tried to cancel my separate Disney account so I wouldn't be paying for it twice and they told me if I cancelled it, then I would be charged more for the Hulu Disney ESPN bundle and would lose some kind of discount. Now I'm paying 90.00 for Hulu and then Disney raised their cost to 20.00 so over 100 just to have Hulu... I tried to call Hulu to tell them that I didn't want Disney or ESPN and they told me that I would end up paying more than what I am now if they cancelled the bundle ... In addition to all the additional expenses, every 2-10 minutes when I'm watching something on Hulu a blue screen comes on and says that the channel is temporarily unavailable and they're having difficulty... It's so frustrating... I'm going to be cancelling my Hulu subscription because it's not worth having at this point.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

Scamming thieves

You pay to watch the movie, then you pay more for no ads. But if you don’t pay more for no ads, and you skip back in the movie, despite watching said ads already, prepare to watch the 2 minute unskippable ads again

2 May 2026
Unprompted review
Rated 2 out of 5 stars

They are bullying us with ads!

They are bullying us with ads!! They want us to pay their premium prices and No Ads charge ! So they saturate us with thru ads, at the end of the episode, then back to the credits then Ad break, start of the next episode, for a couple minutes, then more Ads!!!! This is a $5.99 promotion, DONT JOIN!! Its all about money the greedy bastards

1 May 2026
Unprompted review
Rated 1 out of 5 stars

I only give one star because that’s the…

I only give one star because that’s the lowest it will give me. I’ve had Hulu for over a year now and I consistently run to the same problem it times out after washing it for about 20 to 30 minutes at the most. The worst thing is right in the middle of a basketball game football game or anything it times out when it’s a critical play for the game. I would not recommend Hulu to anyone. I am going back to spectrum cable.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Great content terrible platform for live sports

Change from YouTube to Hulu because of ESPN contact issue. Going back to YouTube as Hulu good content but platform unreliable pain. Especially for live sports w high bandwidth. Drops, stalls, freeze you name it…Hulu sucks for live sports. Do yourself a favor and find another platform.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Where to begin

Where to begin? The UI is awful. Everything is in alphabetical order and the tabs on the left side when viewing the menu are even worse. The fluctuating volume between the show you're watching and the commercials. The DVR has a mind of its own. I constantly have to delete shows I have already deleted in the past, yet they reappear daily. Yes I have unfollowed the show and have done all their troubleshooting tips online. They still reappear. The customer service is nonexistent. I do not receive emails from them. No billing emails, no confirmation emails. Nothing at all. However their email service works when they're telling me my bill is being increased. I also cannot login on my PC to make any changes. When I called customer service to fix this issue they had zero solutions. I also wanted to add the sports package this past fall. They wouldn't add the package until I told them what two shows I enjoy watching the most. What does that have to do with anything? They're the worst streaming service of them all. Avoid at all costs.

28 April 2026
Unprompted review
Rated 1 out of 5 stars

Don’t trust their “free trial…

Don’t trust their “free trial membership” offer. I cancelled 5 minutes after signing up because they didn’t have the show I wanted. I’ve been in dispute with them ever since, 2 weeks so far. Despite documentation I cancelled, they insist my membership is active and charged me.

29 April 2026
Unprompted review
Rated 1 out of 5 stars

Hulu

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second service. I wouldn't pay .99 cents a month out-of- pocket for this so-called service. It's a joke.

25 April 2026
Unprompted review
Rated 1 out of 5 stars

Omg is hulu owned by big pharma!!!!!!If…

³Omg is hulu owned by big pharma!!!!!!If I see one more drug commercial. I pay $105 month and I need to not see so many drug commercials. Hulu will be loosing alot of its customers because of this. Hulu grow some balls and stop playing so many pharmaceutical commercials on drugs you know nothing about!!!!! Leave that to the doctors.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

You might as well pirate

Worst streaming site ever!!!!! constant unfixable bugs that prevent your content from playing. honestly so embarrassing that this is a major streaming service and you can't even play the content. with the amount of errors that you have to work around, you'd be better off just pirating your show on a different website. error code RUNUNK13 nonstop. DO BETTER.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Signed up for one month the cancelled…

Signed up for one month the cancelled days before the renewal date/charge. Took a screenshot of my cancellation confirmation. I still got charged! This platform has been confusing, unhelpful, and now doing what I’m afraid they’re doing to others - charging even after cancelling. They deserve to be sued. What a waste of my time to deal with this.

24 April 2026
Unprompted review
Rated 1 out of 5 stars

Questionable business practices

I have had the legacy Verizon Disney Bundle which includes Hulu for many years. I pay an additional $6 each month for no ads. A few months ago my Hulu became flooded with ads, it wasn’t watchable. After many rounds with customer service they said the only was to fix was to cancel my current plan with Verizon and re-enroll and everything would go back to normal. The same $6 each month. They pulled a fast one on me.. it is now an additional $20 per month with no notification of increase. They said they changed the way they handle the no ad add in with Verizon packages. I cancelled, a lot more streaming options offering better value than Hulu.

23 April 2026
Unprompted review

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