Hulu Reviews 

3,253
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 473 reviews, most reviewers were let down by their experience overall. Many people found the service and user experience consistently poor, citing frequent buffering, app crashes, and instability that made content nearly unwatchable. Consumers also expressed dissatisfaction with high pricing, especially given the poor quality and prevalence of lengthy commercials, even with paid subscriptions. Some people were dissatisfied with unexpected price increases and confusing subscription changes, including restrictions on live TV access and streaming when traveling. Additionally, customers reported issues with recommendations not improving despite feedback, and the inconvenience of constant interruptions during programs.

What people talk about most

Service

Users describe negative interactions with service, with many reviewers calling it the "worst streaming... See more

User experience

Customers had negative experiences with user experience, citing constant buffering, slow performance, and... See more

Price

Consumers find price to be a significant source of dissatisfaction, with many reporting that the service has... See more

Application

People report significant dissatisfaction with the app, citing constant buffering, slow performance, and... See more

Subscription

Clients share negative opinions on subscription, with many expressing frustration over unexpected price... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more

Rated 1 out of 5 stars

Hulu used to be one of my favorite streaming services. Now it’s nearly unwatchable. The buffering is nonstop, and I routinely have to close and reopen the app several times just to finish one epis... See more

Rated 1 out of 5 stars

Hulu, as a streaming service, is absolute garbage. I'm lucky because my phone company pays for it on my behalf, but it's essentially unwatchable and, no, it's not my internet. I have 1 gig per second... See more

Rated 1 out of 5 stars

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commerci... See more


Company details

  1. TV shop
  2. Electronics store
  3. Film rental store
  4. Movie streaming service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(3,253)

453 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

HULU is the NUMBER ONE WORSE streaming…

HULU is the NUMBER ONE WORSE streaming app. on this planet!!!!! I agree w/ other reviewers in that it drops [ kicks you out of the app. ] suddenly for NO reason and there's too many ads.

******* worse app on this planet!!!!! ********

5 June 2026
Unprompted review
Rated 1 out of 5 stars

We canceled Hulu, and we're not the only ones

We canceled Hulu because the commercials are deafening. Several other people we know have also canceled Hulu due to the changing volume. There should be a law against the volume changes. Please fix the volume changing with commercials.

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Constant ads at the worst possible…

Constant ads at the worst possible time. Not even worth it for the cheapest version. I get ads right before the credits of my show then immediately at the beginning of the next episode. They are roughly 2 minute long unskippable ads. 4-5 ads for a 20 minute episode is ridiculous

3 June 2026
Unprompted review
Rated 1 out of 5 stars

The worst

The worst, i had brought two 50 dollar gift card, one for hulu the other disney. I redeem it and seen the new date for re billing, but of all an sudden it disappeared, and hulu can't see on there end.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Hulu' monthly charge is ridiculous

Hulu' monthly charge is ridiculous. I have been waiting all morning for reception with an error message---not the first time. Hulu charges then does not help, fix to correct the problem--just charges, what a way to cash in and not serve.

28 May 2026
Unprompted review
Rated 1 out of 5 stars

HULU false accusations of change of location

My Samsung TV has been in same location in my House for years. Every week I get warning my location has changed and after 4 such warnings, I am not allowed to sign in. I have to call HULU and it takes an hour to reset sign-in. HULU needs to cut this bullshit out! I am considering initiating class action lawsuit against HULU.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

It was impossible to watch a movie

It was impossible to watch a movie. There would be an advertisement break. The screen went blank. Movie didn’t come back on. When the movie was brought up again “Watch again” was the only selection. King of the Hill started playing. Very negative experience.

27 May 2026
Unprompted review
Rated 1 out of 5 stars

Where do I start….

Where do I start?
Hulu is a perfect example of what corporate America has done to the world …. they don’t care about anything but making money and certainly don’t give a crap about what the consumer wants… When will America corporations realize that people just wanna be treated with respect, instead of lying to people, and pretending that they’re gonna give them a service that is valuable… What a joke
I will never ever be a part of Hulu ever again…

Every other free streaming service on the planet show less commercials than Hulu.
How dare they charge you for the service and tell you…. Oh …. You need premium service for no commercials.…… give me a break

S T A Y A W AY

Don’t even give them a chance…..they are nothing but money suckers….with no regard to INTEGRITY…… you know the thing that democracy was built on.

I guess that is what America has become…. LAZY

Never again

I think it’s absolutely hilarious that they won’t let me leave this review unless I tell them who I am by signing in…..

Well F @ & K Y O U H U L U !!!!

might as well live in Russia….. lol

Paleeeze…..

Tubi
Pluto TV

Or anything else will be better than HULU!!

That’s probably why they partnered with Disney…..no one would order Hulu unless they needed Disney also….

Well Disney…..kiss my bitt….you can just get less market share because of your disregard to the end user….

Take that to the bank and see what it gives you…..

I hope you realize that eventually people will know what you are about……by your fruits……

26 May 2026
Unprompted review
Rated 2 out of 5 stars

Hulu is notorious for its heavy ad load.

Hulu has some great shows, but the advertisement experience is honestly one of the worst among streaming services.

Hulu is notorious for its heavy ad load. The base tier runs around 9 minutes of commercials per hour, frequently breaking into intense or dramatic scenes.

The ads come on so frequently — sometimes every few minutes — that it completely disrupts the flow of the show. It becomes hard to stay immersed or enjoy what you’re watching.

I understand ads are part of the lower-tier subscription model, but the volume and frequency feel excessive compared to other streaming platforms. Watching a single episode can feel more like watching commercials with brief interruptions of the actual show.

Hulu really needs to improve the balance between content and advertising because the current experience is frustrating.

24 May 2026
Unprompted review
Rated 1 out of 5 stars

Ai descriptions

It seems like they’ve introduced ai to their descriptions, effectively ruining them. Ai ruins every piece of writing it touches, as short as two to three word descriptions are unnatural, unintelligible. Whoever’s responsible should feel ashamed. No doubt it ruins the search function as well. Way to destroy everything. Thanks for nothing.

23 May 2026
Unprompted review
Rated 1 out of 5 stars

The only reason I’m giving it one star…

The only reason I’m giving it one star is because zero stars is not an option. The ONLY good thing about Hulu is they have several of my favorite shows. However the amount of commercials and the fact it is the EXACT same ones every single commercial break is freaking beyond ridiculous. Additionally if I pause my show right after a commercial break, and it’s paused for more than 45 seconds or so, when I come back and press play, it will start the show not where I left off, but about 20 seconds before the commercial I just finished watching and make me watch the same damn commercial break again. Hulu ABSOLUTELY SUCKS!

23 May 2026
Unprompted review
Rated 1 out of 5 stars

Customer service doesn’t know what to do

There is a show, Judge Judy, that records on a station I’ve never even heard of Dable, every morning at three and 330. While I have marked this show as a dislike, and I have made sure that on its homepage there are no recordings set, it is still recording every night. I spent 30 minutes on chat that abruptly ended when I told the customer service agent the things he was telling me to do were not visible on the app, on the website, or on my television. Then I spent over an hour with a CSR who was telling me to do things I had already done, such as make sure the page isn’t marked to record. This has been going on for months now. When they escalated my concern, I was basically told I would have to reach out to Verizon to get a better Internet signal for them first. This is absolutely ridiculous. It is one show on one channel that does this. Yet they are all fluxmmoxed as my issue seems to be novel to them. I can’t believe I was with customer service for that long, I still have the issue, and they are doing nothing about it.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

too many commercials

although, I understand that I'm going to have commercials when purchasing the cheaper package...compared to the other streaming companies, there are way too many, excessive, commercials. It's annoying & not interested in renewing.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Don't pay for Hulu

They need to hire a new development team. The product is actually horendous. Can't keep a stream running for more than 10 minutes consecutively, recordings hardly work at all, constant bugs everywhere.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

I would definitely leave a zero review…

I would definitely leave a zero review if I could or possibly a negative 1 review. I’ve been a customer for years and I’ve only ran into issues starting with the price increasing, which is ridiculous and then the application not working properly. I’ve reached out to speak with people in regards to this and nothing has been done. I had to request a refund just to get my money back because the services they offer are terrible.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

The UI is crap and you can’t fast forward

The UI is crap, the mobile app is something that an 8th grader could improve, how it records (if it does) is so cumbersome it’s insane they never fixed it, and you can’t fast forward through commercials. TiVo is better, shoot, a vcr is better bc at least you can fast forward through commercials. Hulu tv is total hot garbage.

6 May 2026
Unprompted review

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