Hulu Reviews 

3,253
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 469 reviews, most reviewers were let down by their experience overall. Many people found the service to be disappointing, citing constant buffering, playback errors, frequent app crashes, and excessive ads, even with paid subscriptions. Customers felt the pricing was too high for the poor quality provided, with technical issues and an unhelpful user interface. However, some customers appreciated the good variety of available shows and programs. Conversely, many reported issues with content access, like locked playoff games or specific shows not playing despite a subscription. Reviewers also experienced problems such as sound lagging, incorrect aspect ratios, and shows not resuming.

What people talk about most

Service

Customers consistently note negative experiences with service, with many describing it as the worst streaming... See more

User experience

Customers had negative experiences with user experience, citing constant buffering, slow performance, and... See more

Price

Reviewers highlight significant dissatisfaction with pricing, citing frequent and substantial price... See more

Application

Consumers find the app to be frustrating, citing constant buffering, glitches, and an inability to load... See more

Subscription

Clients share negative opinions on subscription, with many expressing frustration over unexpected charges and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I would make my rating lower than one star if possible. Too many ads to watch. They suck you in with a low price, make it unwatchable, forcing you to upgrade to a ridiculously expensive bundle while... See more

Rated 1 out of 5 stars

Recently any shows I want to watch on TLC, OWN and sometimes Lifetime, I receive a P-DEV320 error showing, "We're Having Trouble playing this". Nothing on TLC or OWN plays unless it's currently live... See more

Rated 1 out of 5 stars

Hulu used to be one of my favorite streaming services. Now it’s nearly unwatchable. The buffering is nonstop, and I routinely have to close and reopen the app several times just to finish one epis... See more

Rated 1 out of 5 stars

Hulu owes me a refund of $90.87. Hulu refuses to resolve this matter. Despite my numerous attempts to resolve the matter ( including contacting their legal department), I have still not received my... See more


Company details

  1. TV shop
  2. Electronics store
  3. Film rental store
  4. Movie streaming service

Information provided by various external sources

Hulu.com is a free online video service that offers hit TV shows including Family Guy, 30 Rock, and the Daily Show with Jon Stewart, etc. Our extensive library also includes blockbuster movies like In the Line of Fire. Start watching now. No registration or downloads required.


Contact info

1.2

Bad

TrustScore 1 out of 5

3k reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.2

All reviews

(3,253)

454 reviews in the last 12 months

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Rated 1 out of 5 stars

Too many buffers

Too many buffers, constantly going to we’ve encountered a problem. But worse than the constant ads is the constant ads in Spanish. We live in an English speaking country so if I have to watch commercials I should be able to hear it in the language of this country. If I’m in Spain then I expect Spanish speaking channels. There are channels devoted to the Hispanic culture play the commercials there.

22 April 2026
Unprompted review
Rated 2 out of 5 stars

The extensive ads destroy any hope of…

The extensive ads destroy any hope of enjoying a show or movie. The service is not worth the extreme cost. The limited content is subpar considering the price paid. The content is mostly littered with profanity. The "recommendations" are a joke...pushing content I've already marked as "unliked". Makes no sense. There are stationary ads that take up 75% of the content pages. I am American and have no use of non English content which seems to be nearly half of what is presented. I've not experienced any playback issues.

21 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst quality, Most ads

Of all the streaming services Hulu is the only one I have issues with. For years there have been issues with the sound not being on time with the characters moving their lips and I am a chronic series watcher, after watching a series and then restarting it, it doesn’t restart the episodes from the start. Every single episode starts at the last minute and you have to click the start over button and then you have a 50% chance of being forced to watch an entire episode where the sound lags behind the scene. I pretty much just use Netflix and peacock because I never have these issues. Hulu also has the most amount of ads and they are all pharmaceutical ads. It’s annoying paying money to have these issues that could easily be fixed seeing as Hulu is the only service with them. I pray always sunny in Philadelphia transfers to Netflix so I can cancel Hulu

20 April 2026
Unprompted review
Rated 1 out of 5 stars

Terrible performance

Terrible performance - always freezing anytime the subject matter changes - like transitioning to a commercial. Of all of the streaming services I subscribe to, Hulu is by far the absolute worst - not because of their channel lineup, but because their app is absolutely horrible and has been for a long time. Why Hulu refuses to fix their garbage app is positively aggravating and the epitome of incompetence and arrogance - they have no problem increasing the cost but fixing their garbage app.... not even a concern... The moment another streaming service can offer a similar channel lineup for live TV, I am so done with Hulu.... so done.

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Hulu sucks

Hulu sucks. I pay a fortune every month to include ad-free and recording capabilities. The ad-free gives almost no shows that fall into the category. And the recording feature ( which once a show is recorded, enables you to forward through the ads) almost never works. Constant errors. Constant missed shows. No support. They get you to pay an exorbitant amount of money, only to still have to stream normally and watch all the ads.

18 April 2026
Unprompted review
Rated 3 out of 5 stars

Failed attempt to replace Xfinity

I wanted to ditch Xfinity because they keep raising my price to absurd levels. I gave Hulu Live TV a try. But the playback was so slow even after rebooting router, resetting router, signing in and out, that I canceled asap. I was really hopeful because the channel lineup is great. The navigation didn’t seem super but I think it would have been good enough. But the glitchy playback was a deal breaker and the fact I paid for no ads and still got them on live tv didn’t make sense. Guess I’ll try YouTube TV. I was sop hopeful, too!

17 April 2026
Unprompted review
Rated 2 out of 5 stars

Hulu continues to push shows I hate.

I resent Hulu, but it has shows I really enjoy. What I resent is their illusion of "dislike". No matter how many times I click Dislike I am still presented with these shows when I log in before my "continue watching". I am promised "We will use this to improve your recommendations" I am still shown other shows in the same series, such as ABC and NBC news. Most platforms do not even offer this choice. But if I am allowed to click "Dislike", I never want to see it again.
Disney, I hate you. Hulu, I resent you. Fox, you are hypocrites. As soon as I finish buying every season of Bob's Burgers, I am leaving Hulu.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

I don't appreciate the price being $12…

I don't appreciate the price being $12 a month. For the basic plan, and they don't even have complete seasons of the shows. I like to watch who wants to start watching a show a TV show and not be able to see every episode of the season. That's stupid.

14 April 2026
Unprompted review
Rated 1 out of 5 stars

I wondered if it was just me

I wondered if it was just me, or if others were experiencing the same issues. I am at my last straw with the constant buffering I am dealing with while using Hulu. I tried all the troubleshooting steps that were suggested and it hasn’t gotten any better. Then, Hulu has the audacity to blame my WiFi? But here’s the thing, I was visiting a friend who also subscribes to Hulu and her service does the same thing.
YouTubeTV was offering three weeks of free service so I subscribed. Guess what? No buffering and it offers more channels that I like. I suspended our Hulu service (not cancelled) to give YouTubeTV a try for a few months. Maybe I will come back and see if its any better

1 April 2026
Unprompted review
Rated 1 out of 5 stars

constantly glitching freezing app won't…

constantly glitching freezing app won't load very expensive way way too many commercials, interrupting the flow of the shows
I've canceled the service and recommend everybody else to do the same and stop lining the pockets of people that don't care about service or providing value

12 April 2026
Unprompted review
Rated 1 out of 5 stars

My big problem is the same as several…

My big problem is the same as several other comments. The buffering and smooth delivery. Biggest complaint is that I like to record programs, recording starts 1.5 to 2 minutes before the show and cuts off 2-2.5 minutes before the show ends. I tried Sling but found it hard to find channels and shows. Tried Disney+ Hulu bundle only to discover that Hulu on Disney+ doesn’t include live streaming. So I may try Fubo again. Big issue here is that Disney owns most of the streaming platforms and provides the same crappy service across them, mainly no live feeds. I hate to say it but may have to go back to cable or Direct TV to get the service I want.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Their audio/video playback is terrible

Their audio/video playback is terrible. It'll work for 15 minutes on any of my screens and then will be off the rest of the time.
I quit watching Hulu and am about to unsubscribe.

I can find other places to watch nearly everything I watch on Hulu.

7 April 2026
Unprompted review
Rated 2 out of 5 stars

If the black screen glitch every other…

If the black screen glitch every other episode playing could be fixed for this screaming site, it would be perfect. Also, having to delete your watch history for everything you watched so it doesn't replay to the end would be nice too.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

If you want to watch tv without the…

If you want to watch tv without the stream cutting out 2-3 times an hour, sign up for directv, YouTube-tv or a 1960 black and white tv. I have used them all and by far, Hulu is the worst, a tru mucky mouse operator. I can’t stress enough how bad this “service” is! I truly hope they get better it staff, theirs don’t know a thing or how to fix it. The only true fix is a subscription to anything else

5 April 2026
Unprompted review
Rated 1 out of 5 stars

I'd give zero stars if I could

I'd give zero stars if I could. The interface is not at all user friendly. Why aren't my items at the top ready to go? I have to search through tons of irrelevant content to find my shows or go all the way over and down to "my stuff". These should be front and center. If I want to look further, I will. If these platforms want to stay in business, take after the netflix easy design, with the extensive library you have and don't outprice people. It's really not a hard concept. If I didn't have Hulu included, I'd never pay for it.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could give it lower

I wish I could give it lower. Their app is a piece of trash. It regularly freezes in the middle of ads and has literally (on multiple occassions) forced my Roku to shut down and restart. Tonight I am currently on my fourth reopening of the app to watch the show I want because of the ad freezes.

3 April 2026
Unprompted review

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