The products are fine, albeit a bit overpriced. However, I was appalled by the amount of plastic packaging used for my order. Within the plastic bag my order came in, every single pair of underwear wa... See more
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Hunkemoller the worst online shop ever . I have bought 2 sets of lingeries on their website. After the payment i received info, that bra from 1 set is unavailable, however they send my order anyway. i... See more
Company replied
It doesnt matter what I order from Hunkemoller, because it always fits to a T. And using trustpolite to deliver is great. Why you adk. Well trustpolite gives a garantee for all deliveries.
Company replied
I bought a Bikini Top, bikini bottoms, swimsuit size M. The size fit perfectly. The models are perfect and shape the body. The material is very good quality. I am very satisfied!
Company details
Information provided by various external sources
De nummer 1 lingeriespeciaalzaak van Nederland, voor elk moment en elke stemming. Het grootste assortiment voor iedereen. Tweewekelijks nieuwe collecties.
Contact info
Netherlands
- www.hunkemoller.nl
3.6
Average
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 51% of negative reviews
Typically replies within 2 weeks
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Never got my order. Ordered in the summer and now more then 6 months have passed
One of the worst experiences I’ve ever had. I ordered in the summertime with their app, I have sent over 7 emails asking about it and only got a reply once, for them to say that they didn’t know the order. They said they would look into it but I never got a mail back, nor did I get a refund or my order. now they have deleted my order out of their register, while I still have the confirmation mail that I did order. Just go in store if you would like something!
17 January 2020
Unprompted review
Never got my order. Ordered in the summer and now it’s winter
One of the worst experiences I’ve ever had. I ordered in the summertime with their app, I have sent over 5 emails asking and only got a reply once, for them to say that they didn’t know the order. They said they would look into it but I never got a mail back, nor did I get a refund or my order. now they delete my order out of their register, while I still have the confirmation mail that I did order. Just go in store if you would like something!
21 December 2019
Unprompted review
Worst experience ever.
Worst experience ever.
On 08.04. I got e-mail that my order is send. Today is 17.04. and I have already written 3-4 times with customer service.
My ordered is not even income in GLS.
I wanted either my order 539DKK or my money back, because my money is taken and they told me that I can’t have my money back, I have to wait for order.
17 April 2019
Unprompted review
Unqualified assistant shop manager
I've been to Hunkemoeller Schiphol and the bra I have chosen had a damage and they didn't have another one available. When asking for a possible discount the 'assistant shop manager' immediately said NO! Another sales agent got involved and explained that when pushing a 'damage' button in the kassa the customer would automatically receive 10%. I would have expected better customer service. Especially considering that every stewardess gets 10% by default.
7 January 2019
Unprompted review
Good service
Good service
There is a little confusion with the returns situation if you get your order delivered in the store. Very friendly ladies working in Vlissingen.
Price and quality balance is good. A lot of discount through out the year. Lovely collections
22 November 2017
Unprompted review
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