On boarding (a had a website connectivity issue) was a bit more difficult than advertised but, the team support got me through it. They are great, responsive and courteous. My existing clients have no... See more

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About Hushmail
Written by the company
Hushmail – Secure Email and Forms for Healthcare and Therapy
Hushmail helps healthcare and therapy professionals protect their clients’ privacy with easy-to-use, HIPAA-compliant email and online forms.
For over 25 years, Hushmail has supported solo and small group practices with encrypted email and e-signable forms designed specifically for healthcare. Our goal is simple: make secure communication feel effortless — even if you’re not tech-savvy.
- Send and receive encrypted emails with one click
- Collect client information and e-signatures through secure online forms
- Use your own domain or choose from healthcare-friendly options
- Get personalized, patient, and knowledgeable customer support
Thousands of therapists, counselors, and healthcare practitioners trust Hushmail to handle their clients’ most sensitive information safely and professionally.
Hushmail is more than email — it’s peace of mind for you and your clients.
Hushmail for Healthcare
Written by the company

- Secure email
- Send and receive encrypted emails to and from anyone. With easy-to-use webmail, a secure message center, and iPhone app, Hushmail email makes it convenient to communicate privately with your clients.
- Secure web forms
- Customize templates or build forms with a drag-and-drop form builder. Great for intake forms, health history forms, referral forms, fee agreement forms, and more. Our web forms include a body chart feature that allows your clients to pinpoint where they feel discomfort or pain, and our template directory includes calculated assessment forms such as the PHQ-9, GAD-7, and DASS.
- E-signatures
- Instant online signing for your most important digital forms Hushmail e-signatures comply with ESIGN and UETA making them as legally binding as handwritten signatures. Your clients can sign from anywhere, on any device. Available on select plans.
14-day free trial
Experience Hushmail risk-free
Contact info
Suite 360, 580 Hornby Street, V6C 3B6, Vancouver, United States
- +1-877-533-4874 (toll free)
- marketing@corp.hush.com
- www.hushmail.com
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No customer service
No customer service. Email is not up to par. Doesn’t include options for threads. Very disappointed

Reply from Hushmail
I love the security and the plug and…
I love the security and the plug and play ease of navigation.
Very quick to respond customer service.
Private email is a necessary evil
Private email is a necessary evil, but daily emails from the Hushmail team pestering for upgrades is not.
Does not aways send emails from iPhone…
Does not aways send emails from iPhone mail or the Hush mail app for iPhone/iPad.
Required to confirm sent messages on the online app, been ongoing for 12 months with no other support other than to reset the app :( that does not work either.
Disappointing for a paid service, will not be renewing account.
Andrew Johnson - An outstanding Hushmail Staff Member
I was in a wonderful private practice for 17 years - CHARIS Counseling Associates. I just transitioned into a solo private practice called VOICE of Many Waters Christian Counseling - LLC. Andrew Johnson, from Hushmail has been phenomenal to work with. Helping embed my website Contact Form, getting my BAA, he also transformed four forms into autofill. The four forms he professionally upgraded were: 1) Intake Form; 2) Safety Plan; 3) ROI; 4) Check-in Form. He is professional and has quickly responded to many Hushmail inquires. I have been working with him during April and May of 2025. I give him an A+!
So much more than I expected!
What a great experience! I’ve used email before (obviously), but I just didn’t understand some of the features that Hushmail provides. Nicholas took plenty of time and went above and beyond to make my experience fantastic. There are so many more features than I even realized. Thank you Hushmail and thank you, Nicholas!
Exactly as described
There are no hidden fees and you can feel confident with the security of communication.
I get my notifications timely
Hushmail is user-friendly
Hushmail is user-friendly. It would be amazing to create an encrypted telephone system!
Good Encrypted email
The account was easy to set up. All of the customer service so far is very easy to deal with.
Propitiated
I am very pleased with the encryption and firewalls Hushmail provides to ensure clients' PHI is protected.
I like the security the email provide…
I like the security the email provide to my patients and myself.
Excellent customer service
Excellent customer service. Easy to use product. Offers exactly what I'm needing at a reasonable price. So thankful I found Hushmail!
Anytime I’ve had a question
Anytime I’ve had a question. I’ve had a response provided to me in a timely and thorough fashion. Support personnel are available and responsive. This company really wants you to like their product and so far I do.
I enjoy the feature of security that…
I enjoy the feature of security that Hushmail offers. I also enjoy the blogs
We have just recently got HushMail and…
We have just recently got HushMail and I was having a technical issue. Mike got back w/ me super fast w/ a solution.
All the people I have talked to are…
All the people I have talked to are very patient, kind, and professional. they do not make you feel rushed. They have a helping heart. I am so happy with the services I have received so far. Keep up the good job.
I’ve used hushmail for 10+ years at…
I’ve used hushmail for 10+ years at various practices. It’s always been a secure, easy to use platform.
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