No one answers the phone, or emails back left numerous messages tried to chat online they say they will get back to you… nothing! not really a good way to run a company
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Highly unprofessional company (both… Highly unprofessional company (both hydropoinics.eu and idroponica.it (same company Player SRL - I guess this name suits their attitude)). Placed a large orde... See more
Spent more than 400 euros on this shop and the non-expensive items were okay, but the most expensive item which was the LED light was working only for 17 hours and with premade regime. When asked sell... See more
Having read about hydroponics.eu here, I was a bit hesitant. However, I'm happy to say that it was a pleasant experience to deal with them. They answered e-mails and the telephone - communication wa... See more
Company details
Information provided by various external sources
Hydroponics Grow Shop offering a huge selection of indoor growing grow light, growbox, hydroponic grow systems, plant growing, hydro and organic horticultural supplies and other grow-room equipment and indoor gardening grow light.
Contact info
1.6
Bad
28 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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not impressive.
EDIT: just before filing a complaint i received an email from hydroponics.eu offering to reimburst full amount including shipping return. It made me give them two rater than one star and drop filing the complaint.
Original rewiew:
"I Ordered a cool tube setup and some carbon activated filters.
The money was drawn from my account immediatly but i had to write the company after a week for the shipment.
Then they DID ship it but when received i got the wrong filters. CAN lite's 300CFM - The filter i ordered was specified as a CAN 125mm 365cfm.
The xtra outer filters i ordered and payed for obviously did not fit the lite filters so whith the filters (too small for me to use) and useless sleeves that's 100€ out the window :(
It will cost me 50€ to return the items and the company will not refund my shipping costs they just brushed me off.
I have filed a compaint showing every illegal action/screenshots and whatnot the company made to the italian
consumer board.
The Cool tube setup - Cool tube, in line fan (incredibly noisy and cast in plastic - cast lines not even removed)- are of incredibly poor quality. It DOES work so i cant complaint too much there.
One thing is for shure it did my last deal there. I shoulda checked Trustpilot first then i wouldn't have done ANY deals there.
4 February 2015
Unprompted review
This must be a fake company
I have tried to email them daily for more than two weeks, on all their mailadresses and have not got one reply yet!!
28 March 2013
Unprompted review
Warning!
Been 16 days and still no delivery.
The company refuses to respond e-mails, phone calls and online chat support.
No response, no delivery and no money.
15 September 2011
Unprompted review
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