Hyros Reviews 

700
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 308 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and customer service for being incredibly helpful, knowledgeable, and supportive throughout their journey. Many reviewers highlight the seamless onboarding process and the team's dedication to ensuring a smooth setup and understanding of the platform. This excellent service translates into a game-changing experience, providing accurate tracking, detailed insights, and improved marketing attribution that fundamentally transforms their businesses. People frequently note the platform's ability to offer detailed information and clear visibility into customer journeys, which is crucial for optimizing ad spend and scaling effectively. Reviewers emphasize that this comprehensive understanding empowers them to make better decisions, leading to significant growth and increased revenue.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting the exceptional support... See more

Marketing

Reviewers highlight positive aspects of marketing, with many expressing satisfaction with the clarity and... See more

User experience

Consumers find the user experience to be positive, with many praising the intuitive and efficient nature of... See more

Service

Users describe positive interactions with service, highlighting excellent support and a spectacular overall... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jocelyn has made VIP onboarding completely worth it, and I've only just started. She is super professional, knows Hyros inside out, and answered every technical question instantly (tracking setup... See more

Company replied

Rated 5 out of 5 stars

Vlad and Francisco got us set up incredibly quickly and were super supportive throughout the process. Francisco was always there to answer our questions and guided us smoothly through our first meetin... See more

Company replied

Rated 5 out of 5 stars

Jaime and the HYROS Team have done a great job with helping us set up all of our tracking and automations. It's a great feeling to finally see where are leads are coming from and which ones actually e... See more

Company replied

Rated 5 out of 5 stars

We have been using Hyros for over 1 year now & it has fundamentally changed our business for the better. We have had an incredible experience every step of the way. Our support rep Nour has been super... See more

Company replied


Company details

  1. Software company

Written by the company

HYROS AI Print Tracking is proven to increase AD ROI in over 2,500 businesses. HYROS helps digital businesses see far more accurate data from their ads and improve profitability by working with more accurate data.


Contact info

4.9

Excellent

TrustScore 5 out of 5

700 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(700)

301 reviews in the last 12 months

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Rated 5 out of 5 stars

Absolutely great software helping us…

Absolutely great software helping us convert and make more revenue!

1 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience. It’s great to know Hyros has supported your conversions and helped lift your revenue.

We appreciate you taking a moment to leave this feedback and are glad the platform has been a strong fit for your business.

Rated 5 out of 5 stars

Felix has been so responsive and…

Felix has been so responsive and helpful during our companies onboarding into HYROS. Other tracking platforms do not offer this amount of attention and care for its customers. Thank you Felix!

20 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience with us. It is great to know that Felix has been so responsive and supportive throughout your onboarding process, and we appreciate you highlighting the care he put into helping your company get started.

We are glad the level of attention you received stood out compared to other platforms. Your feedback means a lot, and we’re here to support you as you continue working with Hyros.

Rated 5 out of 5 stars

A no-brainer for anyone seriously spending on ads

Hyros is an absolute no-brainer as soon as you start spending a meaningful amount on advertising.

The tool is extremely powerful and accurate, finally giving you clarity on what’s actually working in your campaigns.

The support videos are great for learning the platform and going deep into the analytics.
The customer support is super responsive : special shoutout to Zach, always proactive and committed to finding fast and effective solutions.

But most importantly: performance goes up.
Hyros helped us optimize our ad spend, improve the quality of our marketing decisions, and ultimately increase profitability.

In short: a must-have if you're serious about your ads.

20 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share such a clear summary of your experience. It is great to hear how much clarity Hyros has brought to your advertising and how the platform has helped you understand what truly drives performance in your campaigns.

We are also pleased to know the support resources have been useful and that Zach’s responsiveness and proactive approach have made a difference. Having someone who can guide you quickly and effectively is an important part of the experience, and your feedback reflects that well.

It is encouraging to hear that the improvements in decision making and profitability followed so directly from having better data. We appreciate your recommendation and are glad Hyros has become such a valuable part of your advertising strategy.

Rated 5 out of 5 stars

Helpful Tracking with Reliable Assistance

Hyros has been helpful overall for tracking and attribution, and while the platform hasn’t always been perfect, the support team has been solid when I’ve needed them. Edwina has assisted me a number of times over the years and has always been straightforward and responsive, which I’ve appreciated. It’s been good having someone consistent to reach out to when issues come up.

19 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share such an honest overview of your experience. It is good to hear that Hyros has supported your tracking and attribution efforts, even through moments when things were not completely smooth.

We are also glad that Edwina has been a reliable point of contact for you over the years. Her consistency and straightforward approach are qualities we value, and it is great to know they have made a difference whenever you needed help.

We appreciate your feedback and remain committed to giving you the best experience possible as you continue using the platform.

Rated 5 out of 5 stars

Best tool I've tried so far to keep…

Best tool I've tried so far to keep track where all your leads, sales calls and sales come from. It is crucial the information that Hyros provides. It would not be possible to scale next level without it.

19 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience. It is great to know that Hyros has given you the clarity you need to understand where your leads and sales are coming from. Having reliable information makes a real difference when you are aiming to grow.

We are glad the platform has become such an important part of your process and appreciate you taking the time to leave this feedback.

Rated 5 out of 5 stars

Hyros Has Been a Game-Changer for My Business

I run an online coaching business, and Hyros has become one of the most valuable tools we use. I actually started using it before running paid ads just to understand which YouTube videos were driving sales and the insights were incredible.

Now that we’re running paid traffic, the difference between Google’s tracking and Hyros is night and day. Hyros catches conversions that other platforms completely miss, and it’s saved us thousands by showing exactly what’s working and what isn’t.

Their customer support is also outstanding. I’m not very technical, but the team walks me through every question step-by-step, no matter the time of day. You can tell they genuinely care.

If you run a business with multiple traffic sources and you want accurate data you can trust, Hyros is hands-down one of the best investments you can make.

18 November 2025
Unprompted review
Hyros logo

Reply from Hyros

It is inspiring to hear how Hyros has supported your growth from the very beginning of your coaching business. Getting clarity from organic sources like YouTube before even starting paid ads is a powerful way to build a strong foundation, and we are glad the insights were so valuable.

Now that you are running paid traffic, it is encouraging to know the accurate tracking has helped you make smarter decisions and avoid wasted spend. Seeing the differences between platform tracking and Hyros can be eye opening, and we are happy the data has been so reliable for you.

We also appreciate your kind words about the support team. Guiding users step by step, especially when things feel technical, is something we take seriously, and it is great to know the experience has felt genuinely supportive.

Thank you for sharing your feedback and for trusting Hyros as part of your business. We are glad to be in your corner as you continue to grow.

Rated 5 out of 5 stars

I needed help to configure some…

I needed help to configure some specific reporting and understand the best way to track organic source, the team (and Felix) helped us very well. They took the time to have a call with us to answer our questions ! Thanks !

18 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for your kind words! We're so glad to hear that Felix and the team were able to guide you through your reporting setup and help you better track your organic sources. It’s great that the call was helpful and answered all your questions, we truly appreciate your feedback!

Rated 5 out of 5 stars

everything is okay

everything is okay, support team is very helpful

18 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking a moment to share your experience. We’re glad to know things are running smoothly and that the support team has been helpful whenever you’ve needed them.

We appreciate your feedback and are here if anything else comes up.

Rated 5 out of 5 stars

Hyros is the only attribution software I trust!

Hyros is the only attribution software I trust! I've been using them for over 3 years and will only work on their ad account if they're using Hyros. Their support has always been amazing and the setup is easy to implement (and fast).

17 November 2025
Unprompted review
Hyros logo

Reply from Hyros

We really appreciate you sharing this after so many years of using Hyros. Knowing the platform has earned your trust and become a requirement for the accounts you work on means a lot to our team.

It’s also good to hear that the setup process and ongoing support have consistently met your expectations. Thank you for your long-term confidence in Hyros and for being such a dedicated user.

Rated 5 out of 5 stars

Great company

Great company, love it fast support, good tracking, what it should be.

Now i can scale my company even more, also tracking support on point!

17 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience. We’re glad Hyros has given you strong tracking and responsive support, helping you move forward with confidence.

It’s encouraging to know the platform is playing a part in helping you scale your business further. We appreciate your feedback and are happy to have you with us.

Rated 5 out of 5 stars

Love Hyros

I’ve been working with Nour at Hyros for over. A year now. I’ve had a great experience and he is always there for us and very helpful

17 November 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s great to hear how positive your long-term experience has been. Working with someone who’s consistently supportive makes a big difference, and Nour will be glad to know his help has meant so much to you over the past year.

Thank you for sharing your feedback and for continuing to work with Hyros.

Rated 5 out of 5 stars

Jocelyn was great and easy to set up…

Jocelyn was great and easy to set up hyros
Hyros had a full DFY set up process and was super seamless to link to facebook ads. Just started with them and looking forward to getting more accurate data that would be incredibly valuable to our business

17 November 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s awesome to hear that getting started with Hyros went smoothly for you. Jocelyn will be glad to know her help made the setup easy, and we’re happy the DFY process made connecting everything feel seamless.

We’re excited for you to dive in and start working with more accurate data. Thank you for sharing your experience and for choosing Hyros to support your growth.

Rated 5 out of 5 stars

Big thanks to the team

Before using Hyros, I struggled to understand which of my ads and campaigns were actually performing. Tracking was inconsistent, and it made optimization really difficult. Since switching to Hyros, everything has become much clearer — the tracking is accurate, and I can finally pinpoint exactly which ads are weak and which ones are driving results.

A big thank-you to Dorin for the support throughout the process. Their help made the whole transition smooth and straightforward. Overall, Hyros has genuinely improved how I manage and scale my campaigns.

16 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Hearing how much clarity Hyros has brought to your tracking and optimization process is really encouraging. Knowing exactly which ads are performing can completely change how you approach your campaigns, and we’re glad the platform has helped make that easier for you.

We’re also pleased to hear that Dorin’s support made the transition smooth from the start. Thank you for sharing your experience and for trusting Hyros as part of your growth process.

Rated 5 out of 5 stars

This company has been great to work with

This software is giving me a lot of insight into my business that I was unable to track before, and I really like that I have contact with an actual person (Felix, who has been great to work with), who can answer all of my questions. He's been really helpful and I can see how this is really going to help me make better business decisions in the long run.

14 November 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s great to hear how much clarity Hyros has brought to your business. Being able to track what matters makes a big difference, and we’re glad the platform is giving you the insight you were looking for.

We’re also happy to know that having Felix there to support you has been so valuable. His guidance and availability are a big part of helping users feel confident as they get deeper into the data. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

Hyros is really great

Hyros is really great. I love the support. i can jump on a call with them or get same day response via slack with an in depth loom (highly recommend just asking your account manager for loom tutorials on things it makes changing things super fast!)

overall great, the UI is clean and its been a game changer with seeing whats bringing in sales!

14 November 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s wonderful to hear how well Hyros has been working for you. Knowing that the support team is giving you quick responses, helpful calls, and clear Loom tutorials is exactly the experience we aim to provide.

We’re also pleased that the clean interface and improved visibility into your sales drivers have made such a positive impact. Thank you for sharing your thoughts and for being part of the Hyros community.

Rated 4 out of 5 stars

A few road bumps but it’s good now

My experience with Hyros started a bit rocky. There was an oversight where I didn’t get contacted by a representative to get my account setup. But after speaking with Marcelo we got everything figured out and Nour has been very responsive and helpful.

A few cons I’ve experienced is that the setup was incredibly difficult. I built an entire Wordpress website but I couldn’t setup the Hyros integrations. For all of the technical advances with AI the setup felt a bit archaic and not very user friendly.

As for the positives, you get a lot of data, customized dashboards, reports, and the team is very helpful.

22 October 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for taking the time to share such an honest overview of your experience. We’re glad Marcelo was able to step in and get things moving, and it’s great to hear that Nour has been responsive and supportive throughout the process.

We also appreciate you highlighting the challenges you faced with the setup. Feedback like this helps us improve, and we’re committed to making that part smoother for all users.

It’s encouraging to know that the data, dashboards, and reports have been valuable, and we’ll keep doing everything we can to ensure that your next experience with Hyros feels worthy of a full five-star review.

Rated 5 out of 5 stars

Excellent tracking for sale attribution

Excellent tracking for sales attribution. I am using meta ads, google ads, and organic sources. I have a 95% tracking attribution score. My dedicated agent, Nour, is very helpful and professional.

13 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your experience. Reaching that level of attribution accuracy is an impressive milestone, and it’s good to know Hyros is giving you clarity across all your traffic sources.

It’s also great to hear that Nour’s guidance has been valuable. We appreciate your feedback and are glad the platform is supporting your goals.

Rated 5 out of 5 stars

Everything perfect

Everything perfect. I highly recommand Hyros

14 November 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for sharing your feedback. We’re glad to know your experience has been so positive and appreciate your recommendation.

Rated 5 out of 5 stars

Such a great experience with Hyros tool & Reps!

My customer representatives, Raymond and Nour, were incredibly quick to answer my questions and helped me get everything set up smoothly. I love Hyros and recommend it 100%.

13 November 2025
Unprompted review
Hyros logo

Reply from Hyros

It’s wonderful to hear that your setup went smoothly and that Raymond and Nour were so quick to support you along the way. Having a helpful team behind the platform can make all the difference when getting started.

Thank you for the recommendation and for sharing your experience. We’re glad Hyros has been a great fit for you.

Rated 5 out of 5 stars

The customer support is amazing

The customer support is amazing. The follow up to make sure your experience is grreat is astonishing.

1 May 2025
Unprompted review
Hyros logo

Reply from Hyros

Thank you for your kind words. It’s great to know our support team has made such a strong impression and that the follow-up has helped ensure a positive experience.

We appreciate you taking the time to share your feedback and are glad to hear things are going well with Hyros.

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