Ibiza Transfers Reviews 

261
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the professional drivers are exceptionally friendly, polite, and always punctual for both airport arrivals and return hotel departures. People also strongly praise the spotless, comfortable vehicles and the seamless, reassuring communication maintained throughout the entire booking process from start to finish. Some reviewers were not happy with occasional vehicle quality concerns or unexpected timing delays experienced during their transfer. A few travelers noted that waiting longer than anticipated at the pickup location or needing extra assistance to locate their assigned transport caused noticeable inconvenience.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that drivers are consistently punctual, friendly,... See more

Staff

Clients share positive opinions on staff, frequently highlighting that drivers and team members are extremely... See more

Delivery service

Reviewers highlight positive aspects of delivery service, noting that drivers are consistently punctual, easy... See more

User experience

Customers consistently note positive experiences with user experience, highlighting seamless travel, lovely... See more

Customer service

People report positive experiences with customer service, consistently praising the excellent communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service, kept us updated throughout and were bang on time with arranged collection and drop off times. The price is very close to what you pay in with your holiday transfers but this removes... See more

Company replied

Rated 5 out of 5 stars

Jason & Nanda were superb from start to finish. Their communication was top notch. It was easy to arrange the transfers and great value. The drivers were exactly where they said they would be at the t... See more

Company replied

Rated 5 out of 5 stars

The booking was straight forward and communication was very good. I did some research and the price we paid was competitive. On arrival at the airport the driver was waiting as promised and escorted u... See more

Company replied

Rated 5 out of 5 stars

Excellent service on time friendly driver.Was waiting on arrival at Ibiza which gave us a quick transfer to the hotel.and same for return journey to airport. we also went on the trip to Formentera on... See more

Company replied


Company details

  1. Transportation service

Written by the company

We have been providing reliable and professional transportation services in Ibiza since 2006 and have developed a reputation for exceptional customer service and attention to detail. We continue to evolve our and expand our offering to meet the changing needs of our customers, whilst still always remaining committed to our core values of safety, comfort, and stress-free travel. Whether it's airport transfers to and from your hotel or villa, transport around the island to clubs, beach clubs or restaurants we've got it covered. We also cater for large groups, as well as event and wedding transport. We know the island, we live on the island, and we love the island. We look forward to hearing from you and catering for your transport needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(261)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great company

I have been using Ibiza Transfers for years, always on time with great drivers and transport including buses for big groups, would thoroughly recommend

25 July 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much for your kind words and for your loyalty over the years Alan! :)

We’re delighted to hear that you’ve consistently had great experiences with our drivers and transfers. Your recommendation means a lot to us.

Looking forward to welcoming you again soon!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service, couldn't recommend enough. Thanks guys

20 July 2025
Unprompted review
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Reply from Ibiza Transfers

Thank you so much for your kind words Zoe! 😊
We’re so happy you enjoyed the service and really appreciate the recommendation.
Hope to see you again soon!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

5 star service

5 star service, friendly drivers and reliable and on time, very good price. Definitely will be using again and highly recommend

13 July 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much for your kind words Broc! 🌟 We’re thrilled you enjoyed the service and really appreciate your recommendation.
Can’t wait to have you on board again!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Excellent service

We used Ibiza Transfers for all our holiday transport needs. 7 transfers and 3 days out for our group of 11 people. All were delivered promptly with great customer service. Excellent 5 stars well deserved. I am very happy to recommend Ibiza transfers.

10 August 2025
Unprompted review
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Reply from Ibiza Transfers

Thank you so much for your wonderful feedback Mick! 🌟
It was a pleasure looking after your group during your holiday in Ibiza. We’re delighted to hear you enjoyed the service and really appreciate your kind recommendation.

We look forward to welcoming you again on your next visit!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. We made a few amends to our booking and this was sorted for us quickly and communication was great throughout. I will always use Ibiza transfers going forward and wouldn't hesitate in recommending them.

30 July 2025
Unprompted review
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Reply from Ibiza Transfers

Thank you so much for your kind words Anna! 😊
We're thrilled to hear you had such a great experience with us. It was a pleasure assisting you, and we look forward to helping you again on your next trip to Ibiza!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

First class service

First class service! Thank you so much!

8 August 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much for your kind words Rachael!

We’re thrilled to hear you had a first-class experience with us.

It truly means a lot, and we look forward to welcoming you again in the future! 😊

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Seamless Ibiza transfers

We used Ibiza Transfers for a return transfer for a recent holiday. Great service and impeccable communication. Even on non office days they responded really quickly to a change request. Would absolutely used them in the future.

3 August 2025
Unprompted review
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Reply from Ibiza Transfers

Thank you so much for your kind words Jonathan!

We're really happy to hear everything went smoothly and that you felt well taken care of — even outside office hours 😊

It truly means a lot to us, and we’d absolutely love to welcome you back anytime you’re in Ibiza again.

Thanks once again for choosing us!

Jason, Nanda & The Ibiza-Transfers Team

Rated 4 out of 5 stars

The transfer to our hotel with Dan was…

The transfer to our hotel with Dan was 5 stars he was polite friendly and had driven us safely to our hotel. The return journey wasn’t quite as good the driver was very grumpy! we were told our pick up time was 10.20 am and we received a text saying it was running early and would arrive at 10am we dashed down to reception arriving at 10am dead on, the driver then turned up nearer 10.10am then proceeded to drive at 70 in a forty area! Booking was in my son in laws name.

26 July 2025
Unprompted review
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Reply from Ibiza Transfers

Dear Mr Watts, please can we have your son in law's name so we can locate the booking and investigate with the transport provider. Thanks in advance.

Rated 5 out of 5 stars

Professional organisation throughout

Professional organisation throughout, really thorough from start to finish. Using this company is a must for all future Ibiza guests

1 August 2025
Unprompted review
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Reply from Ibiza Transfers

Thank you so much for your kind words Michael! :)

We’re thrilled to hear you had such a great experience — it truly means a lot to our team. We'd love to welcome you back anytime you're in Ibiza! 😊

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Ibiza Transfers are superb always on…

Ibiza Transfers are superb always on time and communication of pick up times and points was brilliant I will always use the in the future

26 July 2025
Unprompted review
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Reply from Ibiza Transfers

Thank you so much for your lovely feedback Ian!

We're really happy to hear everything went smoothly and that you felt well taken care of. It means a lot to us — and we’d be delighted to assist you again anytime you're back in Ibiza! 😊

Jason, Nanda & The Ibiza-Transfers Team

Rated 1 out of 5 stars

formal complaint

The driver did not drop me at my hotel, I had to pay for another taxi as it was steep and unsafe with my suitcases. I have a bad back and knee in general. The driver was extremely rude and threw my suitcases on the floor. I am not happy with the customer service and I would not use this service again and do not recommend it to anyone.

4 July 2025
Unprompted review
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Reply from Ibiza Transfers

Dear Denise,

We are very sorry to read this review, especially as it is an inaccurate recollection of what happened.

When you confirmed your booking, you were advised by email in your booking confirmation on 02/04/2025 @ 17:32 of the following:


"Your drop off / pick up point is MP6 (meeting point 6)

"As instructed by the San Antonio municipal council, we now have designated “meeting points” for certain hotels, apartments and hostals in the San Antonio/San Antonio Bay area. Where we drop you off, is also your departure pick up point if you have a return transfer booked with us.

MP6 is a few minutes walk from your accommodation: Click here for a Google Maps link or Click here for a Google Maps photo"

When you called on the day, you were walking to your hotel (not in another taxi). We tried to explain to you that for this hotel there is a dedicated meeting point, and this would be the same booking through any other transport provider, and that was advised in your boking confirmation, but you put the phone down on us.

We received a note on the day from the transport provider that you demanded the driver take you to the hotel door. Whilst the driver correctly told you that was not possible, we refute your claim that the driver was rude and threw your suitcases to the floor, As you can see from the other reviews on here, that would be completely out of character.

You have since sent us several e-mails to us demanding compensation, whilst you may not have been happy with the short walk to your accommodation, we do not feel any compensation or refund is due, as we have provided you exactly what we said we would.

The Ibiza-Transfers team


Rated 5 out of 5 stars

Highly recommended - five stars

We asked for a quote and were answered by return. Payment in advance was easy although not necessary. Efficient and timely transfers to and from the resort with friendly and helpful drivers. We would highly recommend this company.

5 July 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much for your wonderful feedback Linda!

We’re thrilled to hear you found the process easy and enjoyed our drivers’ service. It was a pleasure assisting you, and we truly appreciate your recommendation.

Looking forward to helping you again in the future! ;)

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

This company does exactly what it says on the tin

This company does exactly what it says on the tin. Communication is excellent from start to finish and the price was reasonable (for Ibiza!). Our driver was waiting with a clear sign on arrival, the process was exactly as described in the email. The departure pick up was on time albeit a little earlier than advised in our text the evening before. Highly recommended and would certainly use again.

13 July 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much for your kind words Gavin! 😊
We’re really happy to hear everything went smoothly from start to finish — and that our team was there right on time for both arrival and departure.

We truly appreciate the recommendation and would love to welcome you back on your next trip to Ibiza!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Excellent service will use again

Excellent service will use again. Much easier to use than the bigger companies I've used in the past and more personal, thank you

6 July 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much for your kind words Roy! We're really glad to hear you had a great experience. It means a lot to us that you found our service easier and more personal — that's exactly what we aim for :).
We'd be happy to welcome you again anytime!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Cheap

Cheap, reliable and on time! Definitely use again

26 June 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you very much for your wonderful feedback Callum!
We’re delighted to hear you found our service affordable, reliable, and punctual. It means a lot to us, and we’ll be more than happy to assist you again whenever you need.

Looking forward to welcoming you back soon!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

I highly recommend this company

I highly recommend this company. Excellent communication, great service and friendly driver.
Lisa, Berkshire - July 2025

21 June 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much, Lisa! 😊
We really appreciate your kind words — it means a lot to our whole team. We’re so glad you had a great experience, and we hope to welcome you back to Ibiza soon!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Ibiza transfers had great cars

Ibiza transfers had great cars, were incredibly organised and well priced and I would definitely use them again!

23 June 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much for your kind words James! We're thrilled to hear that you were happy with the service, vehicles, and pricing. It was a pleasure having you with us, and we’d love to welcome you back anytime you’re in Ibiza!

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Great customer service!

Great customer service!
Friendly / Reliable and very efficient.
Great value for money.
Highly Recommend 🌟

21 June 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much for your kind words and recommendation Jacqueline! 🌟
We're thrilled to hear you had a great experience with our service — your support means a lot to our team.
We look forward to welcoming you again soon! 😊

Jason, Nanda & The Ibiza-Transfers Team

Rated 5 out of 5 stars

Great customer service!

Great customer service!
Friendly / Reliable and very efficient.
Great value for money.
Highly Recommend 🌟

21 June 2025
Unprompted review
Ibiza Transfers logo

Reply from Ibiza Transfers

Thank you so much for your kind words and recommendation Jay! 🌟
We're thrilled to hear you had a great experience with our service — your support means a lot to our team.
We look forward to welcoming you again soon! 😊

Jason, Nanda & The Ibiza-Transfers Team

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