IB Mirror Reviews 790

We purchased 3 Galaxy medicine cabinets and had manufacturing issues with 2 of them about a year or so after installation. IBMirror not only replaced them, but was quick to send us a replacement free... See more

With IB you will definitely pay a premium but you will also get a higher grade product with responsive support. Trust me, in this category of imported goods, you need a company that is responsive... See more

I had few concerns about sizing before placing my order. Harleen from customer support took the time to answer all my questions in detail and even followed up afterward. That level of care is rare the... See more

I recently purchased a backlit LED mirror and I couldn't be happier. The quality of the glass, the brightness of the LED, and the elegant design make my bathroom look like a high-end spa. Shipping... See more

I will never order from here again. Mirrors were on back order for weeks. Never even got an email to confirm shipping. Moved to a new location and they couldn't ship it to the new location, though my... See more

The worst experience of my life. I ordered a mirror 1 month ago they keep created labels with puralator and cancelling them . I have called and emailed several times and they play games. Nobody knows... See more

i still don't have my order. I am waiting for Fedex now to call me so i can hopefully pick it up .

Towel warmer does not get the towel warm

The shipment was lost for over 30 days with no communication from the company. We had to track down and call the shipper to find the package. The company made no attempt to accommodate us for... See more

We recently completed renovating our bathroom and added an LED mirror and towel warmer. Together, they look fantastic! The warmer functions perfectly, and the lighting is both gentle and bright. I'm o... See more

I’m obsessed with my mirror, it’s honestly perfect! Quality is amazing and it makes my room look so much better. Also, big shoutout to the customer service girls – they’re super sweet and made everyth... See more

Wow. Just wow, The packaging, the finish, the lighting-everything screams premium. IbMirror is not just selling mirror, they are selling design. My bathroom feels like a luxury hotel suite. I will def... See more

Amazing service over the phone, Daniel walked me through all the options. Delivery was lightning fast. Product arrived as promised in perfect condition.

Shout out to Harleen at I BMirror! She went above and beyond to make sure my order was correct and delivered on time. The mirrpr is gorgeous, but honestly the service made the experience even better.... See more

We built a new home in 2025. All of our mirrors were purchased at IB Mirror, and we're very pleased with the quality of their products. Unfortunately, they have a small return window & a high shipping... See more

The mirror quality is excellent-solid build, beautiful lighting. Shipping took a few days longer than expevted, but the team kept me updated the whole time. Overall, very satisfied.

I really like that I can call your company up and speak to a real person about any issues. I was concerned about the mirrors being too bright, but I was told to put a dimmer on it and they are amazing... See more

The shipping box included styrofoam protectors and metal corner pieces so the mirrors were received in perfect condition. The mirrors were installed and connected to a dimmer switch for optimal lighti... See more

The bubble LED mirror I installed in my living room completely transformed the space. Patricia helped me pick the right size. Excellent advice.

I work long hours, so I wanted something stylish and easy to maintain. The LED mirror is perfect—bright, modern, and simple to clean. It really elevates my bathroom without any hassle.

I had great support to answer my questions before purchase to make sure I got the right product. The mirror arrived promptly and is beautiful and well made. Very easy to install and feels strong

We love our mirror! And customer service was wonderful. I needed to change the order and they executed the change seamlessly and didn’t even charge for the price difference.

I couldn’t be happier with my purchase! The LED mirror arrived perfectly packaged and in flawless condition. The quality is outstanding – from the crystal-clear reflection to the modern, sleek design... See more

The product arrived as scheduled with exceptional packing -- no damage, in perfect condition. We carefully unpacked it, and tested before installation per he instructions. Very high quality item and... See more

We purchased a couple of mirrors for our new home. The process was easy, the delivery was quick, and the packaging secure. The mirrors are up on the walls and look fantastic!

We installed 10 mirrors in a boutique fithess center. The products were preminm quality, and the customer service was excellent.

We installed 6 IbMirror units in our wellness center clients keep asking where we got them! The illumination and sleek design elevate the entire space.

Big thanks to Marjory, always attentive to details. My Cloud mirror arrived in perfect condition despite the long shipping, Her follow up really reassured me.

I absolutely love this mirror. Perfect height and Length. I love the soft light, I love the Bluetooth so I can listen to music while sitting in front of mirror. LOVE IT!!

Great mirror and well packaged. Arrived on time and in great condition

The mirrors showed up on time and in good condition. They look amazing.

Our firm purchased 123 mirrors for a large residential project. IBMirror handled everything professionally, providing outstanding logistics and customer support from start to finish.

Received and installed the mirror without any issue.

Ordered 5 Mirrors for a retail project. IBMirror delivered exactly as promised, and the installation was flawless.

Love love love our new LED mirror. Beautiful product, perfect for our bathroom reno! Excellent customer service! Will def shop here again for future needs. Thank you!

My towel warmer works well and looks great.

Bright and looks great in my new bathroom

Wonderful medicine cabinet and extraordinary customer service and product support. Highly recommended

Nice product, quick shipping.

Great customer service, prompt delivery and product as represented!

great quality, quick delivery

Customer service amazing

Received shipment quickly. Return window of 14 days is too short. Since this is a new construction it was not possible to install the warmer within 14 days.

The company doesn't warranty "physical or cosmetic damage" to it's merch. We've had these backlit mirrors for two years now and the black spots we're seeing BEHIND the mirror, along the edges i... See more

Good product looks great on the wall in the bathroom. It’s a bit larger than it appears in the pic but matches the dimensions.