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World of Books - Sell Your Books Reviews 93,879

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TrustScore 4 out of 5

4.2

Book shop
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Review summary

Created with AI, based on recent reviews

Evaluating 10,523 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease of the process, particularly when scanning barcodes and managing their items. The service is often described as efficient, with many appreciating the timely collection of items and rapid processing at the warehouse. Reviewers are also pleased with the prompt and fair payment, which is typically received within a week. However, some customers also noted issues with the product aspect, mentioning that the remuneration for books can be very low, sometimes only receiving a small amount for nearly new items. There were also occasional reports of items being marked as missing or rejected for wear, even when customers believed they were in pristine condition.

What people talk about most

Product

People report ambiguous experiences with product, with many finding the process of selling books easy,... See more

User experience

Consumers find the user experience to be positive, with many reviewers highlighting the app and website as... See more

Payment

Customers consistently note positive experiences with payment, highlighting quick and efficient processing.... See more

Service

Reviewers highlight positive aspects of service, noting its efficiency, ease of use, and promptness.... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding the pricing reasonable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

WOB are easy to deal with. An online scan, an arranged pick-up and we're off to the races. Seamless really. If I'm honest though, the books I sell don't warrant much of a cash return and by the time I... See more

Rated 4 out of 5 stars

The process was easy. I only didn't give 5 stars because after my shipment was received, I received an automated email saying that my package hadn't been received. However, customer service responded... See more

Rated 4 out of 5 stars

A mainly good experience, although for some reason I lost my basket and had to start again, but suspect user error! My only disappointment is when they claim a book is not in the parcel and you know... See more

Rated 4 out of 5 stars

Mobile app is easy to use, although it is quite difficult to see the whole basket on the screen. Even when I tried to edit the basket, it wasn't showing all of the books. I had to use the computer t... See more

Company details

  1. Book shop

Contact info

4.2

Great

TrustScore 4 out of 5

94k reviews

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Rated 1 out of 5 stars

I was really disappointed

I was really disappointed.
I sent two boxes of books to World Of Books, each totalling around £5. Not a huge amount, but I accepted the deal and was happy for the extra cash whilst clearing out. I'd even forwarded WofBooks details to others doing the same!
The books I sent arrived and needed to be checked before payment which is sensible.

HOWEVER
First box they said one book was in 'poor condition or had pages missing', and removed it from the sale (the one with the highest price offer coincidentally)
This hardback book had recently been given to me as a present and I had only flicked through it, so I found that most surprising, but when I contacted them to ask why it was a generic reply with no way to prove this on either side.

I sent the 2nd box at the same time as the first, and this time (mysteriously), the first two books listed 'didnt arrive' and with all the other books despite being placed right at the bottom of a large box and sealed with excessive parcel tape! 'Missing!'

I am never using World Of Books again as sadly, I dont trust them. If you read through other reviews, I don't seem to be alone in this and this.

I think they need investigating...

21 May 2026
Rated 5 out of 5 stars

Easy

Easy, paid very quickly, was able to get rid of 13 boxes of books that I no longer needed.

16 May 2026
Rated 1 out of 5 stars

SELLER’S BEWARE ON SENDING HIGH VALUE…

SELLER’S BEWARE ON SENDING HIGH VALUE ITEMS! PLEASE READ! Stole my copy of the book club edition of the Stand by Stephen King. Was in flawless condition (normally goes for around $60-$70 online). They lied and said it had “water damage” and kept the book without any payment from the original offer. They refused to return the book or listen to me at all, definitely one of the most bizarre and unprofessional experiences of my life, these people are clearly selectively scamming people on high value items. Do not sell to them, it’s a total ripoff!

30 May 2026
Unprompted review

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