Not a bookworm, but I do order books from here, once a month maybe, as I finish. I like to order only when I finish reading, and I can say this website is nice. Quality of the print and paper itself i... See more
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Very responsive customer service! Recently, there was a problem with one of the books purchased through IBS for my book group (missing pages). Customer service quickly sent a new copy of the book to... See more
I have been buying products from IBS.IT for several years and I always receive them on time. I really like their customer service and I admire their transparency.
My order of children's books was accurate and was delivered quickly and in great condition. It would be helpful if the website included small excerpts from each book, as I often find some are not qui... See more
Company details
Written by the company
Nata nel 1998 come la prima libreria online in Italia, IBS.IT ha oltre 32 milioni di visitatori l’anno e offre più di 7 milioni di prodotti fra cui libri, eBooks, film, musica e articoli per il tempo libero.
Contact info
Via Giuseppe Verdi 8, 20090, Assago - MI, Italy
- +390291435000
- ufficio.marketing@ibs.it
- www.ibs.it
4.5
Excellent
36K reviews
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trust
I have been buying products from IBS.IT for several years and I always receive them on time. I really like their customer service and I admire their transparency.
25 December 2025
Not a bookworm
Not a bookworm, but I do order books from here, once a month maybe, as I finish. I like to order only when I finish reading, and I can say this website is nice. Quality of the print and paper itself is good, and they are not fragile so even if you drop them its ok, as long as you dont burn them haha. price is acceptable, paying for knowledge is never wrong
17 November 2025
Unprompted review
The international delivery was really fast!
30 October 2025
fast shipping and delivery item arrived…
fast shipping and delivery item arrived in great condition
23 October 2025
One of the best shops online
One of the best shops online, not only for Italy but to the rest of the world
5 December 2024
Always shop at IBS.IT it's great
They have all the goods we need and the customer service is perfect
25 July 2024
Excelent selection and service, thank you.
The bookI was looking for was not available anywhere else, happy to have fount it!
11 June 2024
👍 I always order my English books here
👍 I always order my English books here. I have always been very satisfied.
23 May 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from IBS.IT
Gentile cliente, la ringraziamo per aver condiviso la sua esperienza. Le ricordiamo che per qualunque evenienza può far riferimento al nostro Servizio Clienti, attivo da lunedì a domenica (8.30 - 21.00) https://www.ibs.it/contattaci
Perfect shopping experience!
The packaging is very good. The logistics are very fast. And the price is very reasonable.
4 April 2024
Complete success
There was a problem with the delivery and they sort it out without my help. The book arrived in excellent condition. Thanks, Patricia
28 March 2024
Fast delivery, quality products
A wide range of products and fast international delivery.
The prices are very good as well.
15 February 2024
Efficiente
21 December 2023
Very responsive customer service
Very responsive customer service! Recently, there was a problem with one of the books purchased through IBS for my book group (missing pages). Customer service quickly sent a new copy of the book to us. I have purchased books for over 15 years through IBS and have always received complete and timely orders. Many thanks!
21 December 2023
consegne puntuali.
consegne puntuali.
e il call center sempre disponible con personale pronto a risolvere problematiche
7 December 2023
Accorti e celeri
7 December 2023
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