iCanvas Reviews 

57,896
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,369 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and stunning appearance of the artwork, often noting products look even better in person with vibrant colors and clear photographic detail. Many appreciate the wide selection of unique art and available sizes, finding the ordering process easy. People also highlight excellent customer service, describing staff as helpful and responsive. However, some customers noted concerns about product quality, including unfinished frames, loose canvases, or prints with debris, and items arriving damaged due to delivery mishandling or insufficient packaging. A few people also found the provided hanging methods inadequate, and some reviewers were dissatisfied with customer service, mentioning being advised to fix damaged products themselves.

What people talk about most

Product

People report positive experiences with product quality, often praising the high quality of canvas art,... See more

Quality

Customers had positive experiences with quality, frequently praising the high quality of the canvas art and... See more

Delivery service

Consumers find delivery service to be positive, with many praising the quick and timely arrival of their... See more

Order

Reviewers express satisfaction with the ordering process, highlighting its ease and the wide selection of... See more

Customer service

Customers consistently note positive experiences with customer service, praising the great communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Experience exceptional! Very pleased with my picture. Once again my picture was excellently packaged. Waiting to hang up. I haft to once again give praise to Joshua customer service. He has a sp... See more

Company replied

Rated 5 out of 5 stars

This company offers an array of art work that is very unique and tasteful compared to other on line like companies. What impressed me the most was the communication. After sending an email with an i... See more

Company replied

Rated 5 out of 5 stars

I recently took my first train trip to the Rockies and New Mexico. Because I’m a dork with a point and shoot camera I did not get a good picture. I wanted a good print of New Mexico so I started searc... See more

Rated 5 out of 5 stars

This is only Place my husband really likes to order framed pictures for our house. With your sales I find it very reasonable. Our picture came and it didn't really lose Color because it was so big. So... See more

Company replied



Company details

  1. Decoration and Interior Design Store
  2. Art supply shop
  3. Home Furniture Shop
  4. Homewares Shop

Written by the company

iCanvas specializes in canvas art, framed paper prints, acrylic, and metal wall decor. They work with both classic and contemporary artists, aiming to provide high-quality artwork at affordable prices and enhance the art purchasing experience for their customers. iCanvas, Art That Gets Your Heart. Email: Support@icanvas.com


Contact info

Art That Gets Your Heart.

Licensed artists featured on quality prints at iCanvas.com

4.7

Excellent

TrustScore 4.5 out of 5

58k reviews

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4.7

All reviews

(57,896)

1,306 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the framed canvas

Love the framed canvas! Ordered it last week, got it a week later! Quality print!

30 May 2026
iCanvas logo

Reply from iCanvas

Hi Barb,

Thank you so much for your kind feedback! We’re thrilled to hear you love your framed canvas and that it arrived so quickly. It’s wonderful to know you’re happy with the print quality as well.

We truly appreciate your support and hope you enjoy your artwork for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

I have ordered quite a few a few…

I have ordered quite a few a few paintings from icanvas and the quality is always great! The packaging is always sturdy and paintings are always in great shape. I will continue to buy from them.

28 May 2026
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Reply from iCanvas

Hi Ida,

Thank you so much for your continued support and kind feedback! We’re thrilled to hear that you’ve consistently been happy with the quality of your artwork and the care taken in packaging. It means a great deal to us that you continue to choose iCanvas, and we truly appreciate your loyalty.

We look forward to serving you again in the future!

Nicole
iCanvas

Rated 5 out of 5 stars

Order was received in a timely manner…

Order was received in a timely manner and well packaged. Was exactly as pictured.

30 May 2026
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Reply from iCanvas

Hi Joyce,

Thank you so much for your kind feedback! We’re glad to hear your order arrived on time, was well packaged, and matched exactly what you expected. We truly appreciate your support and hope you enjoy your artwork for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Authentic site

Authentic site, informative customer service, very pleased with my large wooden art ! Recommend to anyone they answer all questions and YOU approve their work prior to creating final!

30 May 2026
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Reply from iCanvas

Hi Nancy,

Thank you so much for your thoughtful feedback! We’re delighted to hear that you had a great experience with your wooden artwork and appreciated the communication, approval process, and overall quality. It’s wonderful to know you felt supported every step of the way and are very pleased with your piece.

We truly appreciate your recommendation and your support!

Nicole
iCanvas

Rated 1 out of 5 stars

Poor packaging …

Due to poor packaging my canvas arrived damaged.

30 May 2026
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Reply from iCanvas

Hi Shaton,

We’re so sorry to hear that your canvas arrived damaged due to packaging issues. We understand how disappointing it is to finally receive a piece you've been looking forward to, only to find that it did not arrive in the condition you expected.

Your satisfaction means a great deal to us, and we sincerely apologize that your order did not meet your expectations.

Please know that we’re fully committed to making this right. Our goal is to ensure you have the best possible experience and that you receive artwork you can proudly display and enjoy.

When you have a moment, please reach out to our support team at support@icanvas.com with a few photos of the print, the damage, and the packaging. Our team is ready to help and will work with you to find the best resolution as quickly as possible.

We truly appreciate the opportunity to make this right and thank you for your patience and understanding. We look forward to resolving this for you and restoring your confidence in iCanvas.

Nicole
iCanvas

Rated 5 out of 5 stars

This is why I'm a return customer...

Workmanship is stellar, as always.

26 May 2026
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Reply from iCanvas

Hi Mark,

Thank you so much for your continued loyalty and kind words! We’re truly delighted to hear that the workmanship continues to meet your expectations. It means a great deal to us to have returning customers like you, and we sincerely appreciate your support.

We look forward to serving you again!

Nicole
iCanvas

Rated 5 out of 5 stars

Working with my customer liaison was…

Working with my customer liaison was easy. He communicated clearly and was very service-oriented. Delivery was so fast it literally smelled "hot off the press." (It is still off-gassing after 3 or 4 days, as I am keeping it in the box for a few more weeks until it is given as a birthday gift.) I asked for a background color and they accommodated me. The picture turned out superb! Will order again if inspiration hits me.

29 May 2026
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Reply from iCanvas

Hi Carl,

Thank you so much for your thoughtful and detailed feedback! We’re delighted to hear that your experience with your customer liaison was smooth, clear, and service-oriented, and that your request for a background adjustment was accommodated. It’s wonderful to know the final piece turned out superb and that delivery was impressively fast.

We also appreciate you sharing your note about the artwork needing a bit of time to air out while stored for gifting. Your insight is very helpful, and we’re glad everything arrived safely and in great condition overall.

We truly appreciate your support and look forward to helping you again whenever inspiration strikes!


Nicole
iCanvas

Rated 5 out of 5 stars

Great customer service and fast delivery

Great customer service and fast delivery

29 May 2026
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Reply from iCanvas

Hi Luis,

Thank you so much for your kind feedback! We’re thrilled to hear you were happy with our customer service and fast delivery. We truly appreciate your support and hope to serve you again soon!

Nicole
iCanvas

Rated 5 out of 5 stars

There is absolutely nothing I can…

There is absolutely nothing I can complain about with icanvas, from picking out the picture I liked, to it being shipped ...everything went smoothly... I absolutely love
icanvas!!!

29 May 2026
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Reply from iCanvas

Hi Deborah,

Thank you so much for your amazing feedback! We’re thrilled to hear that everything, from selecting your artwork to delivery, went smoothly and met your expectations. It means so much to know you love your iCanvas piece and had such a positive experience. We truly appreciate your support and look forward to serving you again!

Nicole
iCanvas

Rated 5 out of 5 stars

I got what I wanted for a good price

I got what I wanted for a good price. With my new art, I'm the coolest cat in town.

27 May 2026
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Reply from iCanvas

Hi Matt,

Thank you so much for your fun and kind feedback! We’re thrilled to hear you found exactly what you were looking for at a great price,and we love that your new artwork is making you feel like the coolest cat in town. 😄

We truly appreciate your support and hope you enjoy your piece for a long time to come!

Nicole
iCanvas

Rated 5 out of 5 stars
iCanvas logo

Reply from iCanvas

Hi Sharon,

Thank you so much for your kind feedback! We’re glad to hear you found our return process accommodating. We truly appreciate your support and are always here to help if you need anything in the future!

Nicole
iCanvas

Rated 5 out of 5 stars

Picture Perfect

Love my picture! I got exactly what I was looking for with canvas - Thank you!

28 May 2026
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Reply from iCanvas

Hi Kathy,

Thank you so much for your kind feedback! We’re thrilled to hear you love your picture and that your canvas arrived exactly as you envisioned. We truly appreciate your support and are so glad we could help you find the perfect piece. Enjoy your artwork!

Nicole
iCanvas

Rated 5 out of 5 stars

Fast and efficient.

Fast and efficient.

28 May 2026
iCanvas logo

Reply from iCanvas

Hi Agnes,

Thank you so much for your feedback! We’re glad to hear you had a fast and efficient experience. We truly appreciate your support and hope to serve you again soon!

Nicole
iCanvas

Rated 5 out of 5 stars

Canvas is in good condition on arrival…

Canvas is in good condition on arrival and I like it.

26 May 2026
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Reply from iCanvas

Hi Cara,

Thank you so much for your feedback! We’re glad to hear your canvas arrived in good condition and that you like it. We truly appreciate your support and hope you enjoy your artwork for years to come!

Nicole
iCanvas

Rated 5 out of 5 stars

Great service, excellent finished canvas

Great service, excellent finished canvas with all the detailing discussed. Easy to conceptualize and quick turn around. Very nice team and end product.

27 May 2026
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Reply from iCanvas

Hi Virginia,

Thank you so much for your thoughtful feedback! We’re thrilled to hear you were happy with the service, the finished canvas, and the attention to detail throughout the process. It’s wonderful to know the experience was smooth from concept to completion with a quick turnaround and a great result.

We truly appreciate your support and kind words about our team and are so glad you’re pleased with your artwork!

Nicole
iCanvas

Rated 1 out of 5 stars
iCanvas logo

Reply from iCanvas

Hi Sandy,

We’re sorry to hear that you were concerned about not receiving your purchase.

I took a look at the order history and can see that our support team previously followed up with you regarding the shipment. Your order was shipped on 6/2/2026 and was successfully delivered on 6/6/2026. Based on the tracking information, it traveled within the normal USPS delivery timeframe.

We understand how frustrating it can be when you're eagerly awaiting an order, and we apologize for any confusion or concern this may have caused. If you have not received the package despite the delivery confirmation, please let us know and we’d be happy to investigate further and explore available options with you.

Thank you for your patience, and we appreciate the opportunity to assist you.

Nicole
iCanvas

Rated 5 out of 5 stars
iCanvas logo

Reply from iCanvas

Hi Sandra,

Thank you so much for your feedback! We’re glad to hear your order arrived well packaged and in perfect condition. We truly appreciate your support and hope you enjoy your artwork for years to come!

Nicole
iCanvas

Rated 1 out of 5 stars

Extra bulky canvas

The canvas was extra bulky around the edges and the foreground lost its color.
I think the rest was just OK... considering the pic is so different... but I like it.

25 May 2026
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Reply from iCanvas

Hi Elizabeth,

Thank you for sharing your feedback. We’re sorry to hear that the canvas did not fully meet your expectations, particularly regarding the bulky edges and the color difference you noticed in the foreground of the image.

Your satisfaction means a great deal to us, and we understand how important it is for your artwork to look just as you envisioned it. While we're glad to hear there are aspects of the piece that you still like, we certainly want to address the concerns you've raised.

Please know that we’re fully committed to making this right. Our goal is to ensure you have the best possible experience with both our products and our service.

When you have a moment, please reach out to our support team at support@icanvas.com with a few photos of the print, including the areas where you feel the canvas is excessively bulky and where the colors appear different than expected.

Our team is ready to help and will carefully review the issue to determine the best resolution for you.

We truly appreciate the opportunity to make this right and thank you for bringing this to our attention. We look forward to resolving this quickly and ensuring you are completely satisfied with your artwork.

Nicole
iCanvas

Rated 5 out of 5 stars

iCanvas goes out of their way to make…

iCanvas goes out of their way to make sure that you
are satisfied with your order. A great company to order art from!

25 May 2026
iCanvas logo

Reply from iCanvas

Hi Thomas,

Thank you so much for your kind feedback! We’re delighted to hear that you feel well taken care of and satisfied with your order. Providing a positive experience and artwork you love is always our goal.

We truly appreciate your support and are grateful to have you as a customer!

Nicole
iCanvas

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick to arrive. Quality was better than I expected.

27 May 2026
iCanvas logo

Reply from iCanvas

Hi Tracy,

Thank you so much for your kind feedback! We’re thrilled to hear the ordering process was easy, your order arrived quickly, and the quality exceeded your expectations.

We truly appreciate your support and hope you enjoy your artwork for years to come!

Nicole
iCanvas

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