I had automatic renew ticked and my policy was due for renewal yesterday. Around 3pm I was getting concerned as I had not recieved any renewal documents. I rang to check if it was being renewed and it... See more
Company replied
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Review summary
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Reviews shaping this summary
It was easy and quick to complete the on line form. The quote was instantly available, was very competitive and all documents were sent immediately the payment was made. I’ve used iCarhireinsurance.co... See more
Company replied
Easy to renew and fortunately after quite a few years of having this insurance I haven’t had any need to make any claims. However for the cost of this policy it does give me great confidence in knowin... See more
Company replied
Obtained a quote for 2 weeks CDW cover from a company on the Internet - came in @ £125 for 2 weeks. We used to have annual CDW insurance for a lot less so I found a link for iCarHireInsuran... See more
Company replied
Company details
- #87 of 227 best companies in Insurance agency
Information provided by various external sources
Car hire excess insurance that protects you against car rental excess charges. Daily and Annual policies accepted at all car rental locations worldwide.
Contact info
Parkview, 82 Oxford Road, UB8 1UX, London, United Kingdom
- +44 (0) 203 302 2296
- customerservice@icarhireinsurance.com
- www.icarhireinsurance.com
4.7
Excellent
25k reviews
Asks customers to review
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I have used iCarhire for many years and…
I have used iCarhire for many years and think it is a great product and offering. I have recommended to many friends. The app is really straightforward to use, quick and easy. Cover can be arranged in moments at very short notice. I recently used iCarhire for a hire car in Greece. The cost is good and the peace of mind even better.
24 July 2026
Reply from iCarhireinsurance.com
Dear Darrryl,
Thank you for your wonderful feedback! We are so pleased to hear that you've had such positive experiences with our product over the years and that you found our app straightforward and easy to use, especially for your recent trip to Greece. Your recommendation to friends means a lot to us.
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear Malcolm,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service easy to use and understand, and that our prices met your expectations. We appreciate you trusting us.
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear Anthony,
We're so happy to hear that you found our site easy to use for your booking needs. Thank you for your wonderful 5-star review!
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear customer,
We are so pleased to hear that you found our online renewal process to be very easy. Thank you for your wonderful 5-star review!
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear Cheryl,
We're so glad to hear you found our product great and the process easy. Thank you for your wonderful feedback!
Kind Regards
Rahul
Exceptional communication. Seamless process
Exceptional communication and seamless process. On top of their game.
4 August 2026
Reply from iCarhireinsurance.com
Dear customer,
We're so pleased to hear that you found our communication exceptional and the process seamless. We always strive to be on top of our game for our customers. Thank you for your wonderful feedback!
Kind Regards
Rahul
Perfect
Perfect
Renewal cheaper than last year
The idea you can postpone start date is brilliant and saves money
Renewal process so easy
No auto renew which actually worked not like some companies
I have used this company for years now because of the above factors
Keep up the good work
Thanks
4 August 2026
Reply from iCarhireinsurance.com
Dear Stephen,
We are so pleased to hear about your positive experience with our renewal process and the flexibility we offer. It's wonderful to know that our efforts to provide value and convenience are appreciated, and that you've been a long-time customer. We truly value your loyalty and feedback!
Kind Regards
Rahul
Online access very easy to obtain…
Online access very easy to obtain insurance. Fortunately all went well with my car hire and I did not need to make any insurance claims.
1 August 2026
Reply from iCarhireinsurance.com
Dear Margot,
Thank you for your wonderful feedback! We're so pleased to hear that obtaining insurance online was easy for you. It's great to know everything went smoothly with your car hire.
Kind Regards
Rahul
Highly recommended
We’ve been buying car hire excess from this company for a few years now, fortunately we’ve had to make no claims, but buying the service is so quick and easy, and there’s an option to auto renew if that’s what the customer wants. At their suggestion I downloaded the app, and it’s brilliant - all documents there for me. Price was very reasonable. Would highly recommend
3 August 2026
Reply from iCarhireinsurance.com
Dear Gillian,
We are so pleased to hear that our car hire excess service has met your expectations over the years. It's wonderful to know that you find the process quick and easy, and that our app has been a brilliant addition for you. We appreciate your kind words and recommendation!
Kind Regards
Rahul
Car Insurance for when abroad - excellent service
Easy to arrange - very clear on the website what is included and great value for money.
2 August 2026
Reply from iCarhireinsurance.com
Dear Laura,
Thank you for your wonderful feedback! We are so pleased to hear that you found our website clear and easy to use, and that you feel you received great value. We appreciate you taking the time to share your positive experience.
Kind Regards
Rahul
This was an easy process …
This was an easy process and the price seems competitive, hopefully we will not have to claim!!
2 August 2026
Reply from iCarhireinsurance.com
Dear Peter,
We're so glad to hear that you found the process easy and our pricing competitive. We appreciate your positive feedback!
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Dear Christopher,
Thank you for your wonderful feedback! We are so pleased to hear that you found our offer great, fast, and uncomplicated. We appreciate you taking the time to share your positive experience.
Kind Regards
Rahul
Very easy to use the website
Very easy to use the website. Excess insurance saves you a fortune. Definitely recommend it. I’ve used Icar insurance for many years.
2 August 2026
Reply from iCarhireinsurance.com
Dear Ian,
We're delighted to hear you found our website easy to use and that our excess insurance has been beneficial for you. We truly appreciate your long-standing loyalty and recommendation!
Kind Regards
Rahul
Reply from iCarhireinsurance.com
Hi Josephine,
Thanks so much for your feedback — we really appreciate it. If you need anything else, we’re here to help.
Kind regards,
Gagandeep
Great and good vslue
30 July 2026
Reply from iCarhireinsurance.com
Hi Mr Giacopazzi,
Thanks for your review — we’re glad you found us great and good value. We appreciate you choosing us.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi Connie,
Thank you for your wonderful review! We are so pleased to hear that renewing your policy was easy and that our insurance provides you with peace of mind.
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Hi M Ottaviano,
Thanks for sharing your feedback — we’re really glad you found everything easy to understand. We appreciate you choosing us.
Kind regards,
Gagandeep
Simple to use and does what it says on the tin
Simple to use and does what it says on the tin. I have previously made a claim and the process was very straight forwards.
1 August 2026
Reply from iCarhireinsurance.com
Hi Mike,
Thank you for leaving a review.
We are so pleased to hear that our process was straightforward and easy to use for your claim. Thank you for sharing your positive experience with us!
Kind regards,
Gagandeep
Helpful and efficient service
The representative I spoke to was efficient, knowledgable and helpful. Thanks
31 July 2026
Reply from iCarhireinsurance.com
Hi Barbara,
Thank you for leaving a review.
We're happy to hear our representative provided such efficient, knowledgeable, and helpful service. We appreciate your kind words!
Kind regards,
Gagandeep
Reply from iCarhireinsurance.com
Good Morning,
Thank you for leaving a review.
We are delighted to hear that you found the renewal process easy and that your claims were handled promptly. Thank you for your positive feedback.
Kind regards,
Gagandeep
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