IceboxAuto Liverpool Reviews 146

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Some great after-sales support from Bailey with the Android head unit I bought for my Fiesta. Needed a bit of advice on some of the settings in the head unit. Always quick to respond and will genuin... See more

Company replied

Rated 5 out of 5 stars

Recently purchased head unit from Rob. Extremely helpful and very patient with all my questions before purchase. Unit is superb, all I hoped for and loads more. Had a slight snag with locating u... See more

Company replied

Rated 5 out of 5 stars

this company is superb , customer service is second to none , no issues whatsoever , we had a small problem with a simcard reader on the tesla screen in wifes car , no problem , bring it in said rob ,... See more

Company replied

Rated 5 out of 5 stars

I bought a touchscreen OEM-fit radio for my Insignia and the whole experience has been excellent. From start to finish, the support was second to none — they helped me every step of the way with adv... See more

Company replied

Company details

  1. Car Stereo Shop
  2. Car accessories shop
  3. Car Equipment Accessories Store

Information provided by various external sources

ICEBOXAUTO - Europe largest distributor of GPS, DVD, Android, Bluetooth, iPod for all makes of models of cars.


Contact info

4.9

Excellent

TrustScore 5 out of 5

146 reviews

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Rated 5 out of 5 stars

How a business should operate!!!

As always, from the initial purchase, installation and setting up, through to updates and minor (operator-induced) defect solutions, iCEBOX have been a pleasure to work with. Emails always answered promptly. They’ve got my future business!!!!!

13 January 2022
Unprompted review
IceboxAuto Liverpool logo

Reply from IceboxAuto Liverpool

HI Tony, thanks for your kind words. Its been a pleasure serving you. Get in touch anytime you need us.
Best wishes

Rated 5 out of 5 stars

Great service and advice with excellent communication

Highly recommended this company.
From start to finish whilst purchasing a Tesla style screen for my Insignia, Rob was excellent about installation advice and issues with software.
If I could give 6 stars, I would have.

Thanks very much.
Highly recommend his company.

11 January 2022
Unprompted review
IceboxAuto Liverpool logo

Reply from IceboxAuto Liverpool

Thanks Andrew for your kind words. Its a pleasure dealing with you. Get in touch anytime you need us.

Rated 5 out of 5 stars

Another car another unit - Excellent

Another car another unit from these guys. Excellent service. Brilliant communication. If you are in the UK don't buy your headunits anywhere else, it maybe a little cheaper but you won't get the aftercare.

15 December 2021
Unprompted review
IceboxAuto Liverpool logo

Reply from IceboxAuto Liverpool

HI Neil, thanks so much for your kind words. Always a pleasure.

Rated 5 out of 5 stars

Recently purchased the double din radio…

Recently purchased the double din radio for my RCZ. (Fitting my self)
Would highly recommend, the after sales support I have received has been amazing.
Not being a car maniac or very electricity savvy, the team at icebox have help me no end. Answering the most simple questions promptly on some occasions within 10 minutes. Providing pictures and extra guidance.

Definitely going to be buying my next radio from icebox, the after sales support is more than enough reason.

16 November 2021
Unprompted review
Rated 5 out of 5 stars

VW DHG2083

A fantastic service and excellent product. I'm really pleased with the upgrade and features.

10 November 2021
Unprompted review
Rated 5 out of 5 stars

Mercedes w204 display install

Installed an android display on my w204 Mercedes. Product quality is great and easy to install. Guys at iceboxauto were great help with any queries I had and responded quickly.

19 October 2021
Unprompted review
Rated 5 out of 5 stars

Superb service and help throughout the…

Superb service and help throughout the fitting of an awesome bit a kit in my transit custom

30 September 2021
Unprompted review
IceboxAuto Liverpool logo

Reply from IceboxAuto Liverpool

HI Ben, thanks for your kinds words. Its been a pleasure, get in touch anytime you need us.
Regards

Rated 5 out of 5 stars

Superb service

Superb service, this is the third unit I have bought from Icebox Auto, highly recommended.

25 September 2021
Unprompted review
IceboxAuto Liverpool logo

Reply from IceboxAuto Liverpool

HI Richard, thanks so much for your kind words and coming back to us.

Best wishes
Rob

Rated 5 out of 5 stars

A great independent company to deal with

It has honestly been a long time since I have experienced such good customer service.

Throughout the weekend, Rob at Icebox Auto provided me advice and guidance via Facebook messenger (during out of hours) and during office hours, this legend talked me through any issues I was having and offered the advice I needed to get the install complete.

I can’t recommend this company enough. I got a quality item, at a good price, backed by the best customer service and was made to feel like a valued customer.

I am recommending this company to everyone I speak to who is looking at an android screen for their car.

Thank you Rob. I will be back to purchase fro. You again in the future

24 August 2021
Unprompted review
IceboxAuto Liverpool logo

Reply from IceboxAuto Liverpool

HI Paul, we are touched by your such kind words. Thanks ever so much.
Best wishes
Rob

Rated 5 out of 5 stars

Outstanding Service

Cannot fault this company. The service provided both purchasing and more importantly post sales a lot of companies would do well to emulate. Polite, helpful, always returns calls when they say and deliver 100%

5 August 2021
Unprompted review
IceboxAuto Liverpool logo

Reply from IceboxAuto Liverpool

HI Glyn, always a pleasure. Thanks for your kind words.

Rated 5 out of 5 stars

Android unit

When I bought an android unit last year Rob talked me through the best unit for my needs and car, always very helpful and quick to answer any questions.
Highly recommend and and will definitely be back when i need anything else.

8 June 2021
Unprompted review
Rated 5 out of 5 stars

Great service

There was some troble during the shipment. The team from IceboxAuto responded quickly and helped to solve it. Finally the ordered device arrived well.
Thank you for great support !

Best regards,
Bernd

Many thanks rob ! I appreaciate your quick response. Now I could solve my issues on the device

Best wishes,
Bernd

11 May 2021
Unprompted review
IceboxAuto Liverpool logo

Reply from IceboxAuto Liverpool

Hi Bernd, it was a pleasure. Please get in touch if you need us anytime.
Best wishes
Rob

Rated 5 out of 5 stars

Fantastic seller

Fantastic seller, good communication, great customer service and after sales service. This seller is by far the best eBay seller in my 17yrs doing business on eBay, Quick to respond to queries and will do everything to ensure your satisfaction.SIMPLY THE BEST.

8 February 2021
Unprompted review
IceboxAuto Liverpool logo

Reply from IceboxAuto Liverpool

Top comments. Thanks so much.

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