IceboxAuto Liverpool Reviews 146

I bought an Android head unit for my car from these guys. Having no previous experience I set about fitting it myself (how hard could it be!). I called them several times during the installation, each time they made the time to listen and advise what was going wrong and how to resolve it.

This is a first class company with excellent after sales service. I will be recommending them and using them again.

Ordered an android unit with dab,and apple car play. I was very pleased with the communication from them and tracking of shipping. When the unit arrived and I needed assistance they were just at the end of the phone and happy to assist. I will be ordering from them again 👍🏾

I bought a nice CCC Android Navigationsradio at the shop for my BMW e61 lci ...
I had a little problem at the first install, but I got a perfect support and everything got well at the end!

I‘m very thankful! Perfect product, perfect support !!!

Excellent seller fast and punctual, and also very available to give any answer that the customer needs information for him thanks.

Received the in car dash cam for BMW and item is working perfectly with the android screen, also bought from Iceboxauto. It was very easy to install and the picture is very clear. I am very happy with the happy with the item and would recommend Iceboxauto UK to anybody. A great service, thank you.

Great company very very helpful and great stereo iv recommend them to friends to and they are looking at stereos 10/10 for me keep it up 👍🏼 Nathan Abrehart

Everything went well. It's just a shame that no installation instructions or operating instructions are included. Luckily I got the Android radio to work properly through Youtube. Now everything works as it should. Device can be recommended.

There service is one of the best i have seen help me all the way thank you

Great item, quick delivery, well pleased, really friendly staff and very helpful.

I can highly recommend this company to anyone who is looking to upgrade their car radio/stereo ,
I had few small problems with my radio but they fixed it for me in no time ! All their products are coming with 2 years warranty so if anything goes wrong their got great customer service based in UK which will always help resolve the issue ,
Don't be fooled and order from aliexpress to save some money because if anything goes wrong you will twice as much !!!
I have ordered my 2 radio from them with confidence , meant to wait over a week and 3 days later radio is with me already :)

Bought a unit for my Japanese import landcruiser amazing bit of kit everything worked like from the factory

The best service good merchants excellent customer service fast delivery thanks

This review will be deleted for shure because they have a lot of problems and bad experience must be hide from public. This owner Rob is not only rude, but he is tempter too. He nice from start sent you pleasant mails (bare with me,wait I will sort out, I will be withyou shortly.....) but in reality he only wan't to spend this 28 days for return to past away. Attention you don't want to be imposed upon from him and take a big care because, you wan't to try what you get it' over - this then now USED goods and if don't suit to your expectation, you wouldn't be allowed to return what you get. Everybody from Ebay and PayPal onwards are revolted by this handling, Me disgust because this practice should be convicted as cheater on sell deliberately. I sugest all stay out from this seller extra ROB. Their tehnical service is from personal opinion also unprofessional. Not to explain you that my story still last almost 4 months and on the end I must fight for returning my money back. ATTENTION ! ATTENTION! ATTENTION ! FRAUD IN PROGRESS
::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::::.Yes you need only two hours to answer with lies and foreseeing in which condition is unit you deliver and it is stil by me at home.
I wait for my answers almost 4 months, but you where capable only with mail "Now our legal team will deal with this now. Returns policy timeframe has passed(28 days from reciving item ??? WHAT ABOUT CORONA VIRUS - YOU DIDN'T ANSWER for weeks BECAUSE OFFICE WAS CLOSED ???To a refund will be refused by our legal team. I hear from this crap already for 2 months now. You didn't think about time frame before NO you misled me that I should wait on technical team advice and ... You to forget to mentioned that I ask you for return in March. And from March till June you advice me what to try with set on unit Once again you talk about was install but the very truth is, unit is only connected to verify working. Where do you see marks and breaches on unit at my home -and you will must prove your statement to inform me not to connect unit -why should then want to return?Once again
RIDICULOSNESS TO ENFINITY. Now I'm idiot which fail to adhere consumer rights and legislation and I will find fault by seller. OK - just once again WOULD BE NICE FOR YOU IF DON'T EXIST CONSUMER PROTECTION THANKS GOD BY SUCH SELLERS.
WILL SEE ROB WILL SEE.06.06.2020
16.6.2020 "If you had returned the unit and not opened Paypal dispute then it would of been resolved with a refund" O THIS IS YOUR ANSWER GREAT EVERY HONOUR - only questions are so that this belive only you - I don't.
21.9.2020 - I CAN HAPPY SAY YES i HAVE RIGTH. I GET FULL REFURND THANKS TO PAY PAL SO TO ALL THEY BUY SOMETHING RISKY OR BY SUCH BUYERS AS ICEBOX AND SIMILAR THINK ABOUT YOUR GUARANTEE. THANK GOOD THERE IS SOME WHO BRING JUSTICE. IT WAS LONG BATTLE WITHOUT MONEY BUT WHO WAITS !!!!
GREETINGS ROB 👊 ╭∩╮（︶_︶）╭∩╮

Rude company owner called Rob. Phone number on eBay is a dud. Claims i am aggressive, yet no evidence to show so. I am a customer, their customer service is beyond a joke. aVOID!