UNOFFICIAL - See Our 30k+ Reviews At Reviews.io Reviews 

495
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I have bought a few things from here. I naver had a problem until last week. Two items were missing from mr order and they sent me an additional item that I didn't order. I contacted them over... See more

Rated 4 out of 5 stars

Great service from UNOFFICIAL - See Our 25k+ Reviews At Reviews.co.uk. Ordering was easy, and delivery was impressively fast. The products were of excellent quality, though there were some items out o... See more

Rated 5 out of 5 stars

I received an unexpected email from the ICE Headship team. To be honest I thought it was a scam. The website looked to professional to be an illiterate scammer so I made a test purchase. Items arr... See more

Rated 5 out of 5 stars

I have placed several orders with this company. I have found nothing but easy payment, easy delivery and easy ordering. They made it even better when I made a mistake and contacted them straight away... See more

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Trustpilot is not our native reviews platform, Therefore it naturally doesn't represent a true picture of collected reviews which is very unfortunate...... We use Reviews.io, View over 30,000 positive 'company' & 'product reviews' from our review invited customers since 2012...... 0


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4.4

Excellent

TrustScore 4.5 out of 5

495 reviews

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No recent history of asking for reviews

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Replied to 75% of negative reviews

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4.4

All reviews

(495)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

One stop shop for cannabis/C.B.D.nicotine

1,Allways 24h/next day delivery, 2, 10% of your last order. can be used on your next order, or it can be saved & used whenever you want on all items.3 free seed with every 3seeds you buy. 4 can get multiple things from one shop, ie nicotine pouches, vapes, seeds, CBD, & kits for all sorts of cannabis related products.5, fast response to requests from customer service. 6, there's always a 20/25/30% off offer sometimes even as good as 50% off all items, iv been shopping here for nearly 1 year & have bought a few different items & only had a couple of issues with a couple dead seeds but 3 out of 42 ant bad , & I got 1 can of nico pouches that was split open & ice sent me a replacement, I'm so happy I found this shop it really does cater to all my needs

6 March 2025
Unprompted review
Rated 4 out of 5 stars

Products are great

Products are great, and a good selection.

Order came missing 1 item, but it was resolved instantly and was posted out next working day. Customer service was great.

Only comment I'd make is alot of the stuff on the website is out of stock, making it hard to navigate.

3 February 2025
Unprompted review
Rated 5 out of 5 stars

The customer service and ease of…

The customer service and ease of contacting this company is unmatched.
I have used over 6 different companies, however the level of customer service and prompt replies via the live chat is excellent.
I spoke with an agent named jess who guided me through the process with ease.
I will leave another review in relation to the products, if you are wondering where to browse I would most certainly one hundred percent recommend
This place cannot be beaten on customer service and online help almost instant replies, I forgot to add a product to my cart but through the chat this was resolved very quickly and politely. Well mannered attitude toward customers and extremely helpful.
Thank you ice head shop. Can't wait to order again. Brilliant service.

7 January 2025
Unprompted review
Rated 5 out of 5 stars

10/10 company

This company is amazing. Great products. I have ordered from the company twice now and havent been disappointed. Next day delivery. When you can't get what you are normally used to this is the place you need to be. My vape didn't work and without any hesitation they replied very quickly and sent out a replacement. The cookies are one of my favorites aswell.

4 January 2025
Unprompted review
Rated 5 out of 5 stars

Great service from this firm

Great service from this firm, staff are very helpful & on the case, quick to reply with any queries, I have made mistakes on ordering before now, this has never been a problem for them to deal with the issue & sling an order out to me, all the while very friendly, pleasant people indeed.
The products I usually have is Gravity & Nectar, both products I find pleasant & have been very happy to continue using for sometime now, I love the little freebies aswell absolute bonus! And allows one to try something else, of their products.
I wouldn't use any other company, these products are spot on. With such friendly, helpful people, quick to process your order...why go anywhere else!
Five stars all the way for sure.

16 December 2024
Unprompted review
Rated 5 out of 5 stars

Great products , great service and so much more

WELL IF YOU EVER EVER LOOKING FOR CBD PRODUCTS AND WITH ANY OTHER ITEMS LIKE GRINDERS .
And with so so much other products like weed type products. With a massive respect if you ever need a help with your on line order . The customer service next to amazing 6 stars out of 5 stars and plus

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service, Exceptional Products

I accidentality found ICE HEAD SHOP on google and thought I would give them a try as other products and Companies I have used in the past were below par to say the least. I have been buying their products for about 6 months now and am truly amazed at the quality, speedy delivery and especially the customer support. Jess was exceptional in helping me with an issue with my order that was actually my fault. My message enquiry was dealt with promptly, efficiently and diligently. I will not be going to any other websites for my products. I highly recommend ICE HEAD SHOP for all your CBD Products, you will not be disappointed. The products really do help with a variety of issues such as pain, anxiety, stress etc. and they always run special offers. Give them a try, you will not be disappointed. Thanks again Jess for your help and support today.

9 December 2024
Unprompted review

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