Iceland Car Rental Reviews 

256
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful and efficient, ensuring that the vehicle collection and drop-off processes remain completely straightforward and stress-free. People note that the online booking platform is very easy to navigate, making the entire reservation journey simple, fast, and reliable. However, some customers also noted occasional issues with vehicle condition, mentioning visible body damages, worn-out parts, or unexpected mechanical problems upon arrival. A few people also experienced equipment troubles such as missing charging cables, malfunctioning features, or minor faults during their road trips.

What people talk about most

Service

Consumers find service to be positive, highlighting quick, easy, and seamless pick-up and drop-off... See more

Product

People report ambiguous experiences with product. Many reviewers highlight that their vehicles were brand... See more

User experience

Reviewers mention positive feedback about user experience, highlighting seamless booking, check-in, and... See more

Quality

Customers consistently note ambiguous experiences with quality. Many consumers report that vehicles are... See more

Staff

Customers had positive experiences with staff, consistently highlighting their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We rented a Dacia Bigster for 11 days in august, the car was new and worked really well, even in the F-roads. Unfortunately a piece of gravel hit the windshield and opened a little crack, but with... See more

Rated 5 out of 5 stars

We rented a car here for the first time, and everything went smoothly. The car was clean, the reservation process was clear, and a big plus was that full insurance was included — no additional fees.... See more

Rated 5 out of 5 stars

Rented a car at Iceland Car Rental (Blue). The proces is simple and they’re very transparant about prices. They don’t have a lot of additional costs that add up to the price like some of other compa... See more

Rated 5 out of 5 stars

I booked a Suzuki Vitara but was given a Nissan SUV instead, and it turned out to be a lovely upgrade. The car was automatic with four‑wheel drive, which came in very handy as it snowed a few time... See more


Company details

  1. Car rental company

Written by the company

Explore Iceland at your own pace with Iceland Car Rental, your trusted partner for affordable, hassle-free self-drive adventures. We offer a wide selection of vehicles, including both manual and automatic options, from the world’s most reliable car brands—all designed to make your journey as smooth as the breathtaking Icelandic landscapes. Choose from our fleet of new car models, perfect for city cruising or exploring rugged terrains, with no deposits, no hidden fees, and prices that include everything you need—like CDW insurance for peace of mind. Start your journey from Keflavik and enjoy the freedom of inclusive pricing, convenient pickup options, and no surprises along the way.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

256 reviews

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4.7

All reviews

(256)

124 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience with Iceland Car…

Great experience with Iceland Car Rental! Perfect! Excellent! Very quick cars kyes pickup (5 min) and and easy car drop off (2 min). Very friendly staff. Car (KIA Ceed) in excellent condition. Rent a car parking is 6 min walk from arrival terminal. It is no need shuttle bus. Much better price than the competition. Thanks.

1 June 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Pick-up and return were very uncomplicated. The type of car we originally booked was not available, so we got a free upgrade. The car was new and very clean. Preexisting (minor) damages were appropriately documented. During our trip, we received weather updates from Blue Car Rental. Fortunately, we did not require any assistance or repairs during the rental period (1 week), so no additional communication was necessary.

7 June 2025
Unprompted review
Rated 4 out of 5 stars

Overall, good experience (minus shuttle bus)

Vehicle was clean and worked great for us. Pick up and drop off easy. Timely response to my email during the trip asking if I got an automated speeding ticket. Only negative was the bus ride from the terminal to the rental office. It was a 20 minute wait, and was packed. People were loaded down with luggage and there was nowhere to store the luggage. People were trying to crawl over luggage to get off at the car rental stops. We got smarter on the way back. One of us got dropped off at the terminal with the bags and the other returned the car and walked back to the terminal.

23 May 2025
Unprompted review
Rated 4 out of 5 stars

It’s our first car rental in Iceland

It’s our first car rental in Iceland. We would have been better collecting the car at Airport instead of in Reykjavik itself. Staff at depot were quite helpful but didn’t take us to the car instead effectively just handed me the keys. The car was very well used,quite a bit of damage to try and note and compare to what the record shows. I’d also purchased Sat Nav in advance but the vehicle didn’t have it and when I asked about it was told .. use your phone! And use the wifi booster we give you. So initially a little annoyed as that wasn’t as convenient, however it worked! Car was comfortable. But again should have gone for something a little larger perhaps. Drop off was easy and staff polite.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with the car…

I had a great experience with the car rental company. The booking process was quick and easy, and the staff were professional, friendly, and helpful throughout. The Jeep Renegade I rented was clean, in excellent condition, and ready on time.

What I especially appreciated was the transparency—no hidden fees, clear rental terms, and fast check-in and return process. The team was always available to answer questions and made the whole experience stress-free.

I highly recommend this company to anyone looking for reliable car rental service. I will definitely use their services again in the future!

15 May 2025
Unprompted review
Rated 4 out of 5 stars

Easy pick up

Easy pick up, good prices for the car itself. Pretty much need to get the premium insurance option and that’s quite expensive

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Car Rent at Keflavik Airport

Helpful staff, great email communications prior to picking the car up, and an easy location at the Keflavik airport which you can walk to or be dropped off by a shuttle.

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Exactly what we needed!

The rental process was smooth - both pickup and drop off. The staff was super helpful and the car was in great condition!

13 April 2025
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Once we found our rental provider, they were very helpful and provided good local guidance. The GPS was a must-have, although the naming conventions were challenging.

12 April 2025
Unprompted review
Rated 5 out of 5 stars

I will rent from this company again

I had a great experience with Iceland Car Rental. The car was in excellent condition, and I was able to upgrade to a larger vehicle for just €30 extra for 9 days, which was well worth it. Both the pick-up and return process were very smooth and hassle-free.

One major advantage of renting with Iceland Car Rental is that I was allowed to pay in cash upon arrival, unlike most other rental companies that charge your credit card in advance.

I definitely plan to return to Iceland, and without a doubt, I will rent from this company again. Highly recommended!

22 April 2025
Unprompted review

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