Booked and paid for a honeymoon holiday for our son to sandals Saint Lucia…2 wks before, tried to get boarding passes NOTHING on our paperwork matched up (we had no contact numbers)so after contactin... See more
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See what reviewers are saying
I can't believe I didn't know about Ice Lolly sooner! I've been looking for a summer 2024 holiday for weeks and by using icelolly.com first rather than going direct, I've managed to find an absolute b... See more
Started off ok with the call handler. She was a bit abrupt. She said she'd call me back as I needed to consult with my other half. I called her back as we'd found another holiday package a little chea... See more
Company replied
Icelolly fantastic prices great service and loads of regular bargains sent by email. Why bother going elsewhere to look for fantastic bargain breaks when icelolly leads the way .From start to fini... See more
Company replied
Company details
Written by the company
At icelolly.com, we help you compare between millions of cheap package holidays to all the top destinations. Comparing prices between the top travel brands, we'll find you a deal that you'll love.
Contact info
Park Row House, 19-21 Park Row, LS1 5JF, Leeds, United Kingdom
- 0113 323 0379
- compliance@icelolly.com
- www.icelolly.com
3.1
Average
9k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
An honest opinion,,!!
Although I haven't used Icelolly yet I have heard good reports from friends & if I win I would gladly give an honest review whether it be good or bad!!
16 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Mrs Hardy,
Thank you for your review. I do hope that you consider using icelolly.com when planning any future holidays.
Kind regards,
Rachel
Simply the best
Icelolly fantastic prices great service and loads of regular bargains sent by email.
Why bother going elsewhere to look for fantastic bargain breaks when icelolly leads the way .From start to finish it's so easy to search and finalize all your bookings. Straightforward with hundreds of holiday breaks to choose from. Spoilt for choice .
Easy safe and secure site for all your holiday choices. Cant fault then . Cheers icelolly
Mike & Carol Edwards.
15 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Mike and Carol,
Thank you for your kind feedback. It's lovely to know that you like the variety of fantastic value holiday deals that are available on the site! I'm also glad that you received a great service when arranging your holiday.
We look forward to welcoming you back to icelolly.com again in the future.
Kind regards,
Rachel
Reply from icelolly.com
Good Morning Hugh,
Thank you for your feedback. I'm glad that you like the variety of great value holiday deals that are advertised on our comparison website.
We look forward to welcoming you back to icelolly.com again in the future.
Kind regards,
Rachel
Great website
Straight forward. Quick & easy to search for low cost holidays.
15 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Katie,
Thank you for your comments. It's wonderful to know that you find the site straight forward and easy to use when searching for a holiday.
I hope that you continue to use icelolly.com when planning any holidays in the future.
Kind regards,
Rachel
Always been great for holidays that are…
Always been great for holidays that are reasonably priced
15 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Alexandra,
Thank you for your review. It's lovely to know that the holidays which you have arranged via our comparison website have always been great.
I hope that you continue to use the site when planning any in the future!
Kind regards,
Rachel
Great site
Great site, very easy to use, very reasonable prices. Would recommend.
15 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Scarlett,
Thank you for your review and for recommending icelolly.com to others. I'm glad to know that you find the site great and easy to use when searching for a holiday.
I hope that you continue to use icelolly.com when planning any future trips.
Kind regards,
Rachel
Reply from icelolly.com
Good Morning William,
Thank you for your review. I'm glad that you like the variety of great value holidays that are available on our comparison website.
We look forward to welcoming you back to icelolly.com again in the future.
Kind regards,
Rachel
site is really easy to use and search…
site is really easy to use and search for your holiday needs with brilliant prices, I'd highly recommend icelolly.com 😊👍
15 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Sarah,
Thank you for your comments. I'm pleased to hear that you find the site easy to use when searching for a holiday.
We appreciate you recommending icelolly.com to others and hope that you visit the site again soon!
Kind regards,
Rachel
Good value
Good value company to book with ,hopefully they can get through this period ok.Good luck.
15 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Kevin,
Thank you for your feedback. It's lovely to know that you like the range of good value holidays that are available on icelolly.com.
I hope that you visit icelolly.com again in the future.
Kind regards,
Rachel
Easy to use website
Easy to use website. Friendly staff. Great deals on all your holiday needs.
Thanks
15 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Susan,
Thank you for your feedback. I'm glad that you find the site easy to use when searching for a holiday that meets your requirements. It's also wonderful to know that you received a friendly service when arranging your holiday.
We look forward to welcoming you back to icelolly.com again in the future!
Kind regards,
Rachel
I have used icelolly.com a few times…
I have used icelolly.com a few times over the years with family and friends and the are very reliable very honest very open and very transparent what more do you want
15 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Paul,
Thank you for your kind review. I hope that you continue to use icelolly.com when planning any holidays in the future.
Kind regards,
Rachel
A travel agent you can trust
Best place to book your holiday. Great deals on fabulous destinations. Reputable and trustworthy company. Can’t wait for my next holiday with Ice Lolly.
15 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Samantha,
Thank you for your feedback. It's wonderful to know that you find the site trustworthy and like the range of great value holidays that are available.
We look forward to welcoming you back to icelolly.com again in the future.
Kind regards,
Rachel
Overall I've not used icelolly but I've…
Overall I've not used icelolly but I've heard that they are the most helpful company possible... Honestly I'd advise everyone to show some love and use this company!!
14 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Jack,
Thank you for your review. I do hope that you consider using icelolly.com in the future!
Kind regards,
Rachel
Have used icelolly a Cople of times…all round great service
Have used icelolly a Cople of times great company very helpful always been lowest price and good value for money reps been great will defo be using again
14 March 2020
Unprompted review
Reply from icelolly.com
Good Morning,
Thank you for your review. It's lovely to know that you received a helpful service when arranging your holiday via icelolly.com and that you like the range of good value holiday deals!
I hope that you continue to use the site when planning any future holidays.
Kind regards,
Rachel
Great company for holiday booking
14 March 2020
Unprompted review
Reply from icelolly.com
Good Morning,
Thank you for your review. I do hope that you continue to use icelolly.com when planning any future holidays.
Kind regards,
Rachel
I DO RECOMEND THIS SITE.
I DO RECOMEND THIS SITE.
GREAT HOLIDAY DESTINATIONS AT AFFORDABLE PRICES.
WELL DONE ICELOLLY.
14 March 2020
Unprompted review
Reply from icelolly.com
Good Morning David,
Thank you for your feedback and for recommending icelolly.com to others. I'm pleased to hear that you like the range of holiday destinations that are available on icelolly.com.
We look forward to welcoming you back to the site again in the future.
Kind regards,
Rachel
Easy to use with a good choice.
14 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Mrs Warner,
Thank you for your review. I'm pleased to hear that you find the site easy to use when comparing holiday deals.
I hope that you continue to use icelolly.com when planning any future holidays.
Kind regards,
Rachel
Easy to use and extremely useful
10 March 2020
Unprompted review
Reply from icelolly.com
Good Afternoon Steven,
Thank you for your review. I'm pleased to hear that you find our comparison site easy to use and useful when searching for a holiday.
We look forward to welcoming you back to icelolly.com again in the future.
Kind regards,
Rachel
Was recommended by a friend
Was recommended by a friend- so glad she did as have managed to save money rather then going to travel agents
8 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Shelly,
Thank you for your review. It's amazing to know that you have managed to save money on your holiday when booking via our comparison website.
I hope that you continue to use icelolly.com when planning any future holidays!
Kind regards,
Rachel
Good... could be fantastic
The website is good, but... when looking for a half term holiday for a family group it would be FANTASTIC if I could enter a date and a rough time of our required flights eg evening/morning and the website would show me all of the available destinations, so we could then filter on what’s available for our small window of time.
Apart from that, the site is good and gives a good view of prices available from different operators.
8 March 2020
Unprompted review
Reply from icelolly.com
Good Morning Kat,
Thank you for your comments. I'm glad that you find our comparison website good when searching for a holiday that meets your requirements.
When doing a search on the site, you are able to enter the exact date that you wish to travel on in order to compare holiday deals however, there isn't a feature available currently which allows you to select an estimated time of departure. We are very grateful for your feedback and I will put this idea forward for potential future development.
I hope that you visit the site again soon!
Kind regards,
Rachel
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