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Iconic Auctioneers Reviews 

1,227
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 209 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, often noting individuals who went above and beyond. The service is frequently described as excellent, efficient, and smooth, with clear communication and guidance making the overall experience hassle-free. However, some reviewers noted issues with product descriptions, finding vehicles did not always match advertised conditions or had undisclosed problems like missing documentation. A few people also mentioned unexpected fees or feeling unsupported post-sale, with some finding achieved prices either too high or lower than desired.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, often highlighting excellent communication and... See more

Product

Customers had ambiguous experiences with the products, particularly cars and bikes, purchased through the... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers achieving their desired reserve price or... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as excellent, seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

thank you iconic auction what pleasure it was to deal with this company in allowing me to purchase my dream car the Little Renault 5 GT Turbo Raider I worked in a Renault Garage when I first lef... See more

Company replied

Rated 5 out of 5 stars

Guys where there on day of my purchase.gave me options on delivery and prices associated with each choice.kept updating me with the whereabouts my purchase was. Arrived as per eta estimate and pr... See more

Company replied

Rated 5 out of 5 stars

First time at Silverstone auction, to be honest I didn’t belong there financially!!! Whole experience was made very simple and easy, probably too easy!!! Only went to look at one car (‘59 DeSoto) just... See more

Company replied

Rated 5 out of 5 stars

We were recommended to Iconic by our friend. From the moment he picked up the phone, Lionel from Iconic Auctioneers was a absolute Gem to deal with. He truly bent over backwards to make sure our vehic... See more

Company replied


Company details

  1. #9 of 21 best companies in Auction house
  2. #1 of 9 best companies in Car Auction
  3. #50 of 92 best companies in Car dealer
  4. #83 of 138 best companies in Collectibles Shop
  5. #6 of 18 best companies in Online auction services
  6. #4 of 9 best companies in Second-hand Motorcycle Dealer

About Iconic Auctioneers

Written by the company

Iconic Auctioneers is a world-class, specialist auction house for the sale of classic, competition, modern and collectors’ cars, modern and historic motorcycles, as well as collections of automobilia.

Car Auctions
Motorcycle Auctions
Automobilia Auctions
Fortnightly Timed Online Auctions

Iconic Auctioneers make the process of buying and selling at auction simple and enjoyable with personal, professional customer service to guide you through the process.

We are proud to hold the exclusive automotive auction rights for a number of Europe’s largest motoring events, including the NEC Classic Motor Show, CarFest, Race Retro, and Supercar Fest to name just a few. These highly popular events attract thousands of visitors to our sales every year.

Seller's Guide
Buyer's Guide

Our team are the lifeblood of Iconic Auctioneers - as enthusiasts with years of experience they inherently understand the passion sellers have for their rare cars, motorcycles, and collectibles. And as buyers, they understand the motivations people have for purchasing their dream come true or prized investment. We seek out the rarest finds and take great pride in connecting them with our global database of buyers. The team has a proven track record of industry-leading accurate valuations and has achieved many record-breaking auction prices to date.

Notable Sales

Our in-house marketing team delivers global exposure of our events across our industry-leading social media channels as well as regular coverage in the most popular automotive magazines, online channels, regional, national, and international newspapers.

Experts in Exceptional

Written by the company

One of the UKs leading auction houses for Classic and Collectors' Cars, Modern and Historic Motorcycles and Automobilia
We aim to make your auction journey as smooth and as enjoyable as possible.

Contact info

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Iconic & Classic Cars, Motorcycles & Automobilia

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,227)

187 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good help and support especially…

Really good help and support especially from Gary Dunne. Will definitely use you again

9 November 2025
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Reply from Iconic Auctioneers

Thank you for your kind words! We're delighted Gary was able to provide great support, and we look forward to assisting you again.

Rated 5 out of 5 stars

Prompt and well dealt with by Stacey…

Prompt and well dealt with by Stacey and event so well organised.Good show all round.

26 November 2025
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Reply from Iconic Auctioneers

Thank you for the feedback! We're glad Stacey and the team provided prompt support and that you enjoyed a well-organised event.

Rated 1 out of 5 stars

Cars are not described as they were

Cars are not described as they were. Never I will buy a car from NEC

16 November 2025
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Reply from Iconic Auctioneers

Thank you for taking our call to discuss your experience with our team, we hope that now there is a greater understanding of the buying process. As an auction company specialising in classic vehicles, many of which are inherently subjective in condition and presentation, we make every effort to ensure buyers have a full opportunity to inspect a car before bidding. Viewings are available both in the run-up to the sale and at the event itself, and in many cases our vendors are happy to accommodate pre-sale tests or inspections when requested.
Where relevant, our catalogue descriptions also reference the specialist who consigned the vehicle, and they are typically open to direct enquiries regarding the car’s condition.
We hope that now you have a greater understanding of the buying process and now we have built up a deeper understanding of your preferences, we can perhaps accommodate future business.

Rated 5 out of 5 stars

Iconic made everything easy for me

Iconic made everything easy for me
Without me even being there I placed my bid and they did the rest keeping me informed at every step .
They also organised delivery of my motorcycle straight to my house .
Highly recommend Iconic

12 November 2025
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Reply from Iconic Auctioneers

Thank you for your wonderful feedback! We're thrilled you had a seamless experience and that we could take care of everything from bidding to delivery.

Rated 5 out of 5 stars

NEC Classic Car Show

I have used iconic auctions on 3 occasions, and every time the service has been spot on, the staff are always very helpful and friendly, thanks Martin 👍

9 November 2025
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Reply from Iconic Auctioneers

Thank you for your continued support! We're delighted to hear the team have consistently provided helpful and friendly service.

Rated 5 out of 5 stars

Mark was helpful and most importantly…

Mark was helpful and most importantly down to earth. Mark is the reason I decided to sell with your company.

9 November 2025
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Reply from Iconic Auctioneers

Thank you for your kind words! We're glad Mark made such a positive impression and that he helped you feel confident selling with us.

Rated 5 out of 5 stars

Easy

Easy, friendly and easy to use online system.

I was kept up to date with any changes or movement.

Planning on selling my personal collection through IONIC going forward as well as attending the next auction

9 November 2025
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Reply from Iconic Auctioneers

Thank you for your kind words! We're delighted you found the process easy and informative, and we look forward to helping you sell your collection and seeing you at the next auction.

Rated 1 out of 5 stars

A waste of a day!

After a nightmare journey to NEC they wanted to charge us £40 each to walk "through" a car show, to get to the auction door, where it would then cost us another £10 to get in to pay them 18% commission on purchases. When you take into account the £18.50 it costs to park the van there, I think they're taking the proverbial. We decided to try and bid online, so we went to the national motorcycle museum for a coffee and to register online. With Bonham's or H&H thats a simple thing to do, but not with these clowns (Iconic auctioneers).... After phoning them twice, to get help registering on their useless website we gave up and went home. During one of the calls, the lady said "it does tell you on our website that you have to buy tickets for the car show" ... Actually what I read (and I have double checked it) is "a ticket to the auction does not allow you to enter the car show"! That's fine because I'm not interested in entering the car show. I never saw it say"you have to buy a ticket for the car show (@£40 each) to then pay another £10 to enter the auction

Believe me, I've left a lot out of how bad these auctioneers were!
I've been attending classic motorcycle & classic car auctions on a regular basis for over 25 years and never had an experience like the one today.
I did have issues with them once before. They used to be called "Silverstone auctions" a few years ago. I went to one their auctions in London. I was after a BSA they had. First, after driving all the way from Derby with my trailer, they told me any purchases wouldn't be released until the following day 😳, as it happened I didn't buy anything anyway. But what really rattled my cage was, certain lots advertised as "No Reserve" didn't sell after reaching what I would say was decent prices! The following day I emailed them for an explanation. Their reply was unbelievable! They said the auctioneer didn't receive any bids and he was making them up to try and get interest 😳 Now I know that happens but I would have thought it was illegal. No reserve should mean no reserve!
Today was the first time I've been to one of their auctions since. I'll definitely be the last.

9 November 2025
Unprompted review
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Reply from Iconic Auctioneers

Dear Mr Dickens. It appears you had a very frustrating experience!

I have looked in our system and you did successfully manage to set up an online bidding account, but I am sorry if you found the set up difficult. It is not that dissimilar to other auction houses.

With regards to entry fees, it does clearly explain on our website that " If you plan to visit the show or bid in person at the event you will need a show ticket" and that "Entry to the auction saleroom is by catalogue only, available to purchase on the day for £20 (admits two people) £10 on Sunday." This is the case with all our event based auctions.

The NEC parking charges are out of our control, they are operated and managed by the venue, not us or the Show Organisers. It did say on our website that if you pre-pay for parking online you can save up to £5 off the price.

Rated 5 out of 5 stars

Harry and his team did a great job

Harry and his team did a great job. Honest dealing throughout the process. Accurate estimate and advice. Great photography and exposure in the Iconic catalogue, etc. A much better experience than having potential tyre-kickers come to my house.

24 August 2025
Rated 4 out of 5 stars

Rover P5B Sale

Lots of accurate information.
The process was seamless with things happening on time when Stacey said they would.
The auction team rang when my car was about to go through. Very exciting !!
Guide price achieved.

24 August 2025
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Reply from Iconic Auctioneers

Thank you for the positive review. We are pleased you found the process seamless.

Rated 5 out of 5 stars

A great experience from start to finish

A 5 star experience from start to finish. A very simple and clear way to auction cars

24 August 2025
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Reply from Iconic Auctioneers

Thanks for the 5 stars! We're glad you found the process simple and clear — that's exactly what we aim for. Hope to see you again soon!

Rated 5 out of 5 stars

"A straight forward process".

It was a straight forward process and the prepared comprehensive brochure well documented the lots.
Delivery of my lot after settlement was efficient and prompt.

4 August 2025
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Reply from Iconic Auctioneers

Thanks for your great feedback! We’re glad you found the process smooth and the brochure helpful. Delighted to hear the delivery was prompt — we appreciate your support!

Rated 5 out of 5 stars

We enjoyed the experience

We enjoyed the experience, seeing the cars, and being at the Silvertsone circuit. Staff were helpful and friendly.

24 August 2025
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Reply from Iconic Auctioneers

Thanks for the lovely feedback! We're so glad you enjoyed the experience at Silverstone and found the team helpful. Hope to see you again soon!

Rated 5 out of 5 stars

Very good service

Very good service. from start to finish. very friendly and helpful staff. i would use the company again.

25 August 2025
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Reply from Iconic Auctioneers

Thank you! We're glad you had a great experience and found our team friendly and helpful. We'd love to work with you again!

Rated 3 out of 5 stars

Car not as described.

Car not as described,and was told it drove beutifully.That is just fairystories. Big delays in trying to contact office and person dealing with my car,but was helpfull when I finally got in touch.This madetransportation of the car abroad more complicated than it needed to be.

23 August 2025
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Reply from Iconic Auctioneers

Very sorry to see this review Roy. This is the first we are aware that you are unhappy with the Lotus. As a previous owner of the car, you said you knew it better than anyone. The car had been very well maintained at huge expense by the vendor, and it was driving very well in his opinion. Do free to contact Rob should you wish to discuss this issue further, as ever he will be delighted to assist.

Rated 5 out of 5 stars

It was a pleasure dealing with both…

It was a pleasure dealing with both Richard and the rest of the team, the whole process was well managed

24 August 2025
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Reply from Iconic Auctioneers

Thank you! We're delighted to hear you had a great experience with Richard and the team. Glad the process felt smooth and well managed!

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