iCREDIT  Reviews 

325
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and knowledgeable staff for going above and beyond to provide exceptional guidance during loan applications. Consumers emphasize that team members are always polite, professional, and genuinely dedicated to making financial interactions pleasant and straightforward. Some reviewers were happy with the fast response times and clear communication maintained throughout the entire procedure. People also noted that the overall journey is remarkably quick, smooth, and entirely hassle-free from initial pre-approval to final settlement. Reviewers appreciate the seamless support provided every step of the way without experiencing any unnecessary delays or frustration.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional, friendly, and efficient service... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding professionalism, friendly advice,... See more

User experience

People report positive experiences with user experience, highlighting an overall great and stress-free... See more

Customer service

Customers had positive experiences with customer service, consistently praising the easy and stress-free... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the fast and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie from Icare has looked after me for many years. Icare have helped me grow my business with safe and trusted methods for financing my business growth. Julie's personal touch and the efficiency t... See more

Company replied

Rated 5 out of 5 stars

Michelle was incredible from the very beginning. She was honest and full of excitement as we spoke about life’s experiences, its rewards, and how happiness can sometimes arrive in the form of a brand... See more

Company replied

Rated 5 out of 5 stars

I personally work in finance and have done for the past 25 years. I have VERY high standards on what I expect from a finance company and ICREDIT surpassed that. Very easy process and QUICK!! settlemen... See more

Company replied

Rated 5 out of 5 stars

I was recommended 2 loan companies, I choice was Michelle at (I Credit) With this being my first loan, Michelle went over & above in my eyes making sure we did it right the first time. What ever I qu... See more

Company replied


Company details

  1. Car finance and loan company
  2. Alternative Financial Services
  3. Car and Motor Insurance Agency
  4. Finance broker
  5. Loan agency
  6. Non-bank financial service

Written by the company

At iCREDIT, we specialise in helping everyday Australians explore and compare a wide range of finance options tailored to their needs. With access to a broad network of national lenders, we’re able to secure competitive loan approvals—often better than the banks—for your next purchase. From cars and boats to motorbikes, caravans, trucks, horse floats, equipment, and personal loans, we've supported thousands of customers across Australia in securing the right finance for their goals. Our experienced team takes the stress out of the finance process by handling the complexities on your behalf. We’re here to guide you every step of the way, making your loan journey smooth, straightforward, and easy to understand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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4.9

All reviews

(325)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and very helpful and…

Excellent service and very helpful and understanding,would highly recommended them

9 December 2024
iCREDIT  logo

Reply from iCREDIT

Thank you so much for your kind words Patricia.
We're delighted to hear that you had an excellent experience with our service and that you found our team helpful and understanding.
Your recommendation means the world to us!
If there's anything else we can assist you with in the future, please don’t hesitate to reach out. Enjoy your new horse float! 🐴😊

Rated 5 out of 5 stars

The icredit team were very helpful and…

The icredit team were very helpful and responsive. Made it easy to get finance sorted for my new float.

9 November 2024
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Reply from iCREDIT

Thankyou Katherine for the review.
I'm pleased you found our horse float loan process was easy.
Enjoy the new float and we look forward to helping you in the future.
Regards.
Matt Lynch

Rated 5 out of 5 stars

Wayne was fantastic and kept me…

Wayne was fantastic and kept me informed every step of the way. He was focused on getting us the best loan for our needs. We appreciate Wayne’s professionalism and efforts.

30 October 2024
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Reply from iCREDIT

Thankyou Nicole for the great review.

Rated 5 out of 5 stars

Excellent communication at every step…

Excellent communication at every step of the process.

25 October 2024
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Reply from iCREDIT

Thank you so much for your review!
We're delighted to hear that you found our communication helpful throughout the loan process. Keeping our customers informed every step of the way is one of our top priorities.
If there’s anything more we can do for you, please don’t hesitate to reach out!
Thanks again.
iCREDIT

Rated 5 out of 5 stars

Amazing service

Amazing service, very helpful

27 September 2024
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Reply from iCREDIT

Thankyou so much for the review.

Rated 5 out of 5 stars

I had one of the best customer service…

I had one of the best customer service experiences for a very long time. Scott's diligence notified me that there was a security on the item I was purchasing, which could have caused unknown trouble in the future. He went over and above for the best solution for me. So I then used zziCredit to help me buy a new car. Its the best feeling knowing you dony have to haggle with car sales. Highly recommend.

2 October 2024
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Reply from iCREDIT

Thankyou so much Jasmine for the amazing review. I'm so glad I we were able to achieve the right loan results for you on both loans. Thankyou for choosing iCREDIT and I look forward to being able to help you in the future.
All the best.
Scott Collins

Rated 5 out of 5 stars

I’m so grateful all the staff are so…

I’m so grateful all the staff are so helpful and very nice

31 August 2024
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Reply from iCREDIT

Thank you so much for your kind words Clarita. We're thrilled to hear that you had a positive experience with our team. Providing excellent service and making sure our customers feel valued is what we strive for every day.

Rated 5 out of 5 stars

Ease of on line application and…

Sought finance to assist with purchase of a new Gooseneck Horse Float. Ease of on line application and excellent customer service.

23 August 2024
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Reply from iCREDIT

Thank you for your wonderful review! We're so glad to hear that the online application process was easy and that our team provided excellent service. Congratulations on your new Gooseneck Horse Float! If you need anything else or have any questions in the future, don't hesitate to reach out. Safe travels!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with , very prompt, great communication...thankyou

23 August 2024
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Reply from iCREDIT

Clear and consistent communication is key, and we’re glad it contributed to a smooth experience for you. Thankyou for considering iCREDIT

Rated 5 out of 5 stars

The service that I received from Scott…

The service that I received from Scott and Emily was exceptional I would reply with questions and they were always able to help. They are a credit to the Business.
Neil Sealey

19 August 2024
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Reply from iCREDIT

Hi Neil. Thankyou for taking the time to leave such a great review. We really appreciate your comments on our service.

Rated 5 out of 5 stars

Quick easy stress free process kept us…

Quick easy stress free process kept us updated the whole way highly recommend.

3 August 2024
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Reply from iCREDIT

Thank you so much for your wonderful feedback!
We're thrilled to hear that Scott and Emily provided you with exceptional service and were able to assist with all your questions. They truly are valuable members of our team, and we’ll be sure to pass along your kind words.
If you ever need further assistance, don't hesitate to reach out. Regards. iCREDIT

Rated 5 out of 5 stars

very easy to talk to and listened to what i needed

easy to contact
Scott great to talk to
made feel at ease
supportive
kept very well in formed
quick

22 June 2024
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Reply from iCREDIT

Thank you so much for your wonderful review!
We're thrilled to hear that you found our team, especially Scott, easy to talk to and supportive. Keeping customers well-informed and making you feel at ease is our top priority. We're glad we could meet your needs and provide a quick and efficient service.
Thanks again for choosing iCREDIT!

Rated 5 out of 5 stars

OUTSTANDING.

The customer service, amazing attitude, easy to talk to , very helpful.

1 June 2024
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Reply from iCREDIT

Thankyou so much for the review Lara. All the best.

Rated 5 out of 5 stars

A huge thank you!

A huge thank you to Emily at iCredit who has been outstanding to work with. She has been very responsive, quick and easy to communicate with and I always knew what I needed to do and what the next steps were from there. When we had to change to another supplier, it didn't feel like a big deal at all (though I suspected she did a lot of hard work behind the scenes to make that happen and make it seem easy for me), and everything was underway again quickly once we had a new supplier. 

Working with Emily has made the process of finance procurement super easy for someone like me who is always stressed and busy juggling multiple things. Having worked with other finance companies before that were recommended to me, if I had to choose again I would choose working with Emily and iCredit.
Next time I need finance for a car I will definitely be reaching out to Emily and iCredit.

15 March 2024
Unprompted review
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Reply from iCREDIT

Thank you so much for your fantastic review!
We’re thrilled to hear about your positive experience with Emily. Her dedication to making the process smooth and stress-free is truly commendable, and it’s wonderful to know she could assist you so effectively, even when switching suppliers.

Your kind words confirm our commitment to providing outstanding service and support to our clients. We’re delighted to hear that you would choose us again for your finance needs. Looking forward to assisting you in the future!

🌟 Thank you for choosing iCREDIT! 🌟

#CustomerFeedback #iCREDIT #GreatService #ThankYou

Rated 5 out of 5 stars

Michelle from iCredit was Amazing

Michelle from iCredit was amazing. Our finance request was not straight forward and she worked tirelessly to get a result for us. Couldn't be happier and would recommend Michelle and iCredit to anyone looking for finance.

23 February 2024
Unprompted review
iCREDIT  logo

Reply from iCREDIT

Thankyou Andrew for taking the time to leave such an amazing review. I’m pleased I was able to help you with your business financing option.
One thing we’re good at is finding suitable loan products for our customers and understand that nothing is straight forward.
Thankyou once again for the review and I look forward to assisting you again in the future.
Kind Regards
Michelle Connell

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