iCREDIT  Reviews 

325
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and knowledgeable staff for going above and beyond to provide exceptional guidance during loan applications. Consumers emphasize that team members are always polite, professional, and genuinely dedicated to making financial interactions pleasant and straightforward. Some reviewers were happy with the fast response times and clear communication maintained throughout the entire procedure. People also noted that the overall journey is remarkably quick, smooth, and entirely hassle-free from initial pre-approval to final settlement. Reviewers appreciate the seamless support provided every step of the way without experiencing any unnecessary delays or frustration.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting exceptional, friendly, and efficient service... See more

Service

Reviewers mention positive feedback about service, highlighting outstanding professionalism, friendly advice,... See more

User experience

People report positive experiences with user experience, highlighting an overall great and stress-free... See more

Customer service

Customers had positive experiences with customer service, consistently praising the easy and stress-free... See more

Response time

Reviewers highlight positive aspects of response_time, frequently praising the fast and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Julie from Icare has looked after me for many years. Icare have helped me grow my business with safe and trusted methods for financing my business growth. Julie's personal touch and the efficiency t... See more

Company replied

Rated 5 out of 5 stars

Michelle was incredible from the very beginning. She was honest and full of excitement as we spoke about life’s experiences, its rewards, and how happiness can sometimes arrive in the form of a brand... See more

Company replied

Rated 5 out of 5 stars

I personally work in finance and have done for the past 25 years. I have VERY high standards on what I expect from a finance company and ICREDIT surpassed that. Very easy process and QUICK!! settlemen... See more

Company replied

Rated 5 out of 5 stars

I was recommended 2 loan companies, I choice was Michelle at (I Credit) With this being my first loan, Michelle went over & above in my eyes making sure we did it right the first time. What ever I qu... See more

Company replied


Company details

  1. Car finance and loan company
  2. Alternative Financial Services
  3. Car and Motor Insurance Agency
  4. Finance broker
  5. Loan agency
  6. Non-bank financial service

Written by the company

At iCREDIT, we specialise in helping everyday Australians explore and compare a wide range of finance options tailored to their needs. With access to a broad network of national lenders, we’re able to secure competitive loan approvals—often better than the banks—for your next purchase. From cars and boats to motorbikes, caravans, trucks, horse floats, equipment, and personal loans, we've supported thousands of customers across Australia in securing the right finance for their goals. Our experienced team takes the stress out of the finance process by handling the complexities on your behalf. We’re here to guide you every step of the way, making your loan journey smooth, straightforward, and easy to understand.


Contact info

4.9

Excellent

TrustScore 5 out of 5

325 reviews

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4.9

All reviews

(325)

91 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Emily was fantastic and helped me to get a loan for my horse float and car loan! The process was easy and very quick!

29 January 2024
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Reply from iCREDIT

Thank you Nicole.
I really appreciate the feedback on my service. I hope you enjoy the new car and I look forward to helping you again in the future.
Regards
Emily

Rated 5 out of 5 stars

Excellent service

Excellent service , any questions answered what more can you ask for. Thanks Scott and your team Paul and Tracy

11 December 2023
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Reply from iCREDIT

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our service excellent and that all your questions were answered to your satisfaction.

Your positive feedback is truly appreciated, and it motivates us to continue delivering exceptional service to all our valued customers.

Rated 5 out of 5 stars

Very reliable & helpful

Scott was amazing to deal with, got me the best finance very quickly, and he was also very helpful! Would definitely recommend, & will continue to go through him for other loans.

16 October 2023
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Reply from iCREDIT

Thanks so much Paige for the great review. I really appreciate you taking the time to leave some feedback on my service. Enjoy the new car and I look forward to helping you again in the future.
Regards
Scott

Rated 5 out of 5 stars

They were great to deal with

They were good to deal with and everything was done with out hassle

3 September 2023
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Reply from iCREDIT

Thank you for your positive feedback!

I'm delighted to hear that your experience with us was hassle-free and enjoyable. Providing excellent service and a seamless process is our top priority.
We value your business and look forward to serving you again in the future.
Enjoy your new caravan and thankyou for choosing us.
Kim Shelverton

Rated 5 out of 5 stars

Fast and professionally handled

Fast and professionally handled, from start to finish

25 August 2023
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Reply from iCREDIT

Thankyou so much Daniel for the review. Your comments mean alot to us and highlights our commitment to our customers in achieving quick and suitable results for their financing needs.

Rated 2 out of 5 stars
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Reply from iCREDIT

Hi Cody, Thankyou for taking the time to leave comments.
We take feedback from our customers very importantly and have tried contacting you to discuss your concerns.

I would like to make note of your comments on the review.
Firstly, we do not set the interest rate. This is somehting that is provided by the lender / bank and is determined upon a number of factors including overall profile of the applicant, the loan amount and the age of the asset being purchased.
We provided loan comparisons to you prior to the submission of any loan application to provide you an understanding of where you were qualifying with lenders (especially with the asset being over 15 years of age)
We recapped with you at approval stage of the repayments and interest rate being offered by the bank.
The interest rate achieved for you was after our negotiations with that particular lender to have your 'approved rate' reduced, of which resulted slightly higher than what would have been offered on a new trailer.
The loan documents were emailed through to you to view, read and discuss prior to any signature or acceptance of the loan.

Once again, thank you for taking the time to leave a review for us, however we feel the result achieved for you was a suitable result based on parameters provided.
Kind Regards
iCREDIT

Rated 5 out of 5 stars

Highly recommended!

Highly recommended!! 😊

24 June 2023
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Reply from iCREDIT

Thankyou so much for the recommendation Phoebe. We really appreciate your review of our services. Thankyou for choosing iCREDIT for your horse float loan.
Kind Regards
iCREDIT

Rated 5 out of 5 stars

Very professional

Very professional
Easy transaction

13 June 2023
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Reply from iCREDIT

Hi David. I just wanted to say thankyou for leaving a 5 star review of my services. I hope you enjoy your new motorbike. All the best and thankyou again.
Matt Lynch
iCREDIT

Rated 5 out of 5 stars

Very easy to deal with

Very easy to deal with, great communication and very grateful for my finance. Thank you

6 June 2023
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Reply from iCREDIT

Thankyou Sarah for taking the time to leave your 5 star review of our services. We're glad we were able to help you with the car loan.
All the best and we look forward to helping again.
Kind Regards
Scott Collins

Rated 5 out of 5 stars

Wayne the legend always does top job…

Wayne the legend always does top job for me and my family from horse floats to car trailers to my new pride and joy landcruiser

30 March 2023
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Reply from iCREDIT

Thanks Jaydan, it is always a pleasure to assist you and your family.
I really appreciate you taking the time to write such a kind review and looking forward to assisting you again in future.
Kind Regards,
Wayne

Rated 5 out of 5 stars

Icredit you guys are awesome …

Scott helped me to get a loan and get on a motorcycle. Super professional and goes above and beyond

30 March 2023
Unprompted review
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Reply from iCREDIT

Thanks so much for the great review Ky. I'm glad we were able to help with your new ride. Enjoy the motorbike and thanks for choosing iCREDIT.
All the best,
Scott Collins

Rated 5 out of 5 stars

Definitely Recommend

Emily made the process so simple and helpful! Would definitely recommend

4 April 2023
Unprompted review
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Reply from iCREDIT

Thank you for your lovely review Cheyenne!
I’m so glad we could achieve a great outcome for you.
Hope you are enjoying your new float.

Rated 5 out of 5 stars

Scott went above and beyond to get the…

Scott went above and beyond to get the exchange done in a short amount of time. Excellent customer service and communication. Will definitely use again.

26 March 2023
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Reply from iCREDIT

Thanks so much Siobhan for the amazing review.
I'm so glad we were able to streamline the entire sales & loan process for you. Enjoy your Imperial horse float and thankyou for choosing iCREDIT.
Kind Regards
Scott Collins

Rated 5 out of 5 stars

Good communication and stayed on the…

Good communication and stayed on the ball with the provider

22 March 2023
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Reply from iCREDIT

Hi Sara,
Thank you so much for taking the time to leave a review. I really appreciate it and hope you and your family are enjoying your new horse float!
I look forward to assisting you again in the future.
Regards
Emily
iCREDIT

Rated 5 out of 5 stars

Prompt with communication and…

Prompt with communication and documentation, process made easier.

15 February 2023
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Reply from iCREDIT

Thankyou very much leaving a review of our services. We're glad your loan process was easy and streamlined. Kind Regards. iCREDIT

Rated 5 out of 5 stars

Great to deal with

Great to deal with, nothing was a problem, quick responce and finished off with a good rate

10 November 2022
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Reply from iCREDIT

Thanks so much Damian. We really appreciate you taking the time to leave a review of our services. All the best and thankyou for choosing iCREDIT

Rated 5 out of 5 stars

Thoroughly Recommend

So quick and easy to deal with. Scott made the experience painless and streamlined. Highly recommend Icredit.

19 January 2023
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Reply from iCREDIT

Thankyou so much Jessica for your review. We're so glad your car loan process was streamlined and easy. Enjoy your new car and we look forward to helping you again.
Kind Regards
iCREDIT

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