I can't really fault them to be honest, when you choose a design and select some basic options it gives you a straight up quote on the website without any fuss. The wristbands arrive on time for our a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered 200 wristbands for our Church youth work on the 12th of September, and by the Evening of 19th they were being handed out to the kids and teenagers. From start to finish these guys have be... See more
Company replied
The lanyards we ordered came out beautifully and everyone at our event loved them! When a crazy shipping SNAFU happened, the customer service team was immediately on top of it, shipping a reprint of o... See more
Company replied
We ordered lanyard tags, and every other site I looked at cost so much more and didn't look as nice. These were so easy to create, were a great price, and were delivered quickly. Not kidding-everyone... See more
Company replied
Company details
- #51 of 59 best companies in Digital printing service
- #10 of 17 best companies in Event technology service
- #56 of 67 best companies in Prints and signs store
- #42 of 49 best companies in Promotional items
Written by the company
As a leading supplier of wristbands, lanyards, badges, and key cards, we’re all about delivering high-quality, tamper-proof products that combine speed, security, and customization. Whether you’re organizing a festival, conference, or corporate event, we make sure you get fast, reliable solutions that exceed expectations.
More ID&C Info
Written by the company
- Free Delivery
- USA Customers - Free Ground Shipping on all online orders. UK Customers - FREE UK delivery on all online orders over £100. Immediate dispatch products for next day delivery available
- Fast Production
- We offer custom wristbands & lanyards faster than any other UK or USA supplier. We also provide laminate passes, vehicle passes and event guides along with a comprehensive range of RFID solutions across all our products.
Our promise
Quality Wristbands Guaranteed
You won't find a wider range of wristbands with a more comprehensive choice of security features anywhere. What's more, we guarantee the best quality materials and print.
Contact info
United Kingdom, United States
- 0845 450 7085 (UK) or + 1 941 739 6935 (USA)
- sales@idcband.com (UK) or contact@idcband.com (USA)
- www.idcband.com
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The best in the business
The best in the business - always perfect, great prices and swift service. Love them!
13 February 2025
Arrived on time and as described.
Arrived on time and as described.
This is a fifth order and price and quality are consistent.
5 February 2025
Excellent service
Super quick turnaround, high quality product and great customer service to ensure our design worked. Lots of compliments from our delegates on the quality of the lanyards.
17 January 2025
good quality and price.
good quality and price.
quick shipment time.
easy to complete even custom wristbands.
16 January 2025
Reply from ID&C Wristbands
Hi Jeremy, thank you for taking the time to leave a review on your recent order with us. We are happy to hear that your experience was a great one!
The bracelets came out absolutely…
The bracelets came out absolutely beautiful but no one can get them off.
5 January 2025
Reply from ID&C Wristbands
Hi Stephanie, thank you for taking the time to leave us a review on your recent order of custom fabric wristbands. I can see that you ordered our secure lock option which is meant to be secured on the users wrist, and cut off when done being used. For future orders where you may want a reusable option, we suggest ordering our adjustable lock (which is at no additional cost), so that your users can remove once the event is over.
The wristbands are amazing!
The wristbands are amazing! They came out even better than I imagined. IDC answered questions that I had. My order shipped exactly when quoted and came on time. I will be using them again in the future.
31 December 2024
Reply from ID&C Wristbands
Hi Jasmine, thank you so much for taking the time to leave us a positive review on your order experience! We look forward to helping you with orders in the future!
Poor customer service and poor communication
I recently tried to make an order for large print of badges. I am so disappointed as it all stated of so well. I spoke to a helpful customer service agent who advised although the time was tight they would b able to complete my order. I made sure I called before I make any order to make sure it was possible. However it quickly went down hill when my first email took over 24 for a reply and I had to call to chased. EVEN THOUGH THEY WERE AWARE OF THE TIME SCALE. They then wanted to charge me and additional fee due to there lack of communication and response time. I chased 5 times for payment details and to complete and after all this was asked for the basic information I sent in my first email again!!! All my trust was gone and therefore cancelled my order as if they can't find the details I have already sent the chances of them delivery my order on time was very little. One of the worst customer service and service i have used. Do not use not trustworthy.
24 January 2025
Unprompted review
Very professional team
Very professional team, went above and beyond to help us get our event just right.
Reply to emails straight away, giving us advise and support for our next event.
8 December 2024
Easy to deal
Easy to deal with. Clear information given. Good quality product. I'm happy.
7 November 2024
Excellent comms and speed from company
Fantastic communication and speed from the company. Only knocked down one star as the fabric wristbands we ordered we a little course.
25 October 2024
Fast processing and delivery
Fast processing and delivery. Have had lots of compliments on our All Access stage credentials you guys did for us. Would not hesitate to order from you again.
21 October 2024
Reply from ID&C Wristbands
Thank you for the kind review on your recent order with us. We are thrilled to hear of the positive feedback and look forward to helping you with future orders.
They delivered on what they promised
Ordering was easy. Shipping was fast. What more could you ask for? The end product was what I expected. Quality is good. Production steps were not super clearly communicated but they delivered a good product when they said they would at a quality level that is on par for the price paid. Would use again.
20 October 2024
Reply from ID&C Wristbands
Thank you for your review on your recent order experience with us. We are happy to hear that your order was as you desired it to be.
My entire order came wrong with no QR…
My entire order came wrong with no QR code and I called a few times customer service and left messages and I didn’t get a response
The entire order was put into trash
My order needs to get fully refunded
I am a longtime idc band customer I have had great experiences in the past but unfortunately my last experience was a bad one
2 October 2024
Reply from ID&C Wristbands
Hi Joseph, thank you for letting us know about your recent experience with your custom paper wristbands. Our customer experience team will be sending you an email so we can connect with you on this and inquire as to whare number you have reached out to since we do not have any messages from you. We will await your reply via email to help rectify this for you.
Great experience
Great experience, The order was easy to do and quick to get here. Quality is great
3 October 2024
Reply from ID&C Wristbands
Hi Jeff, thank you so much for taking the time to leave us a 5 star review on your recent order with us! We look forward to helping you with your next orders!
Smooth experience, lots of options
Website is easy to use with lots of options. Received correct item pretty quickly. Seamless experience.
3 October 2024
Reply from ID&C Wristbands
Hi Theresa, thank you for you for leaving us a 5 star review on your recent order with us!
Late and Cold Service
Orders arrived late and customer service was not friendly or helpful.
29 October 2024
Unprompted review
Reply from ID&C Wristbands
Hello, we are very sorry to hear about your recent experience with us. If you can share some more details about your order or the tracking number, we would be happy to look into this matter. Our CX team can be reached at contact@idcband.com
ID&C reprinted an order that had minor…
ID&C reprinted an order that had minor mistakes in a timely fashion AFTER the hurricanes. Thank you!
28 September 2024
Reply from ID&C Wristbands
Hi Chad, thank you for taking the time to leave a review on your recent order with us and for your understanding while we worked to get back online after the hurricanes to our area!
The customer service was easy to reach…
The customer service was easy to reach and very helpful. The product was high quality. Very happy with the results, service and price.
24 September 2024
Reply from ID&C Wristbands
Hi Adrian, we appreciate your kind words and are thankful to hear of your experience working with our team and the overall product quality!
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