Ideal4Finance Reviews 

We believed that using this company would help us obtain more sales. In 4 months we have only obtained 2 sales through this. The set up is not as good as previous systems we have used. You are not told immediately if applications are accepted or not and if anyone applies over the weekend you don't find out until the Monday morning. Most applications are declined and no customers have advised us of any follow up actions to offer alternative options. The staff are all helpful and friendly but having to work with an inadequate system.

Very easy to set up and the customer advisor I spoke to throughout and in final call to release funds was professional and very friendly

Some may look at this review and think why 4*? The final star will soon be ticked once we have received our first client to continue through a finance option.

From the initial enquiry, to Steven sitting in our offices with us to the completion of being set up.. one extremely stress free, interesting and learning experience. Every question we had have been answered. Always someone on the end of the phone to talk to for assistance also.

We have had a couple of customers interested in the finance option, however both have accepted quotes with just paying the invoice on completion in full rather than a monthly fee. We are hoping using IDEAL4FINANCE will help grow our business in a new way. Only time will tell.

We have been with Ideal4Finance for 8 years and have just agreed to continue with them , at first we found the setting up on our website a little difficult (probably because we were used to pen and paper not internet) but after they helped us we got used to things and now find it easy and stright forward to use as do our customers. We have had several customers use the finance that otherwise would not of had their kitchen from us ! All in all the people have helped us along the way have been great and easy to deal with. Thank you.

Updated Review
Good response following my complaint - with a lot of detail sent over. I appreciate the effort taken to resolve

Original Review
Very disappointing company to work with from a customer perspective. There was no ability to answer questions from us on our finance agreement - everything was referred to the ultimate lender (without any help from Ideal4Finance). It’s hard to understand what value they brought to the transaction from a lendee point of view

The service was excellent

Easy application, and a follow up call to double check that there were no problems. Would recommend.

As a kitchen retailer we wouldn't use this company again, haven't had 1 single enquiry. They granted a loan to a person who never even purchased from us... Seems like Ideal4finance have only benefitted from our membership - total waste of money.

Smooth process getting/activating loan.
Friendly, courteous and professional follow up calls and contact.

Application was easy to complete, response was quick and positive. The staff have been friendly and efficient.

I was happy with customer service very helpful and polite

Really great communication from start to finish. Fantastic customer service from friendly, knowledgeable and professional staff. Lovely, hassle-free experience.

Very pleased with service

The team where accommodating when I had questions that needed to be answered 😃

Very happy with the service from Ideal4Finance. I didn't find it the easiest thing to set up and had a couple of glitches when coming to confirm it but they were very prompt in replying and fixing it. They also checked after my installation to make sure I was happy with my purchase which was reassuring.

Really friendly customer service

Achieving the loan was a bit tricky to begin with, all the evidence required. Once this was completed everything else was great. Also the people that work there are very helpful and friendly.

You handling of this and my contract termination has been well below par, from day one there been little to no support, no communication when i did send in my cancellation notice, no communication until you request money. Unfortunately i know that my review that ill be leaving will do little to effect your business but i do hope you treat others better than you have me.