Ideal4Finance Reviews 

756
•
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Not a bad word to say about the whole process of joining Ideal4Finance, you get instructed what to do and when to do it every step of the way, the communication is top notch, and our handler Will has... See more

Rated 5 out of 5 stars

Friendly staff in store, was able to ask questions and take our time looking around without being pestered. easy to apply on line for product which we order and 3 seater and 2 seater sofa set. Co... See more

Rated 4 out of 5 stars

Some may look at this review and think why 4*? The final star will soon be ticked once we have received our first client to continue through a finance option. From the initial enquiry, to Steven... See more

Company replied

Rated 5 out of 5 stars

These guy are amazing.for tool finance Especially mark at ideal for finance. The application was so straight forward he advise me step by step how to do it money was in my account within the hour a... See more

Company details

  1. Non-bank financial service
  2. also in
  3. Alternative Financial Services
  4. Finance broker

Information provided by various external sources

We recognise that sometimes customers need help in spreading the cost of purchases. This can be done by breaking the cost down into smaller, equal monthly installments. Spread the cost of any purchase over a period of time, making it possible for you to finance the important things in life.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

756 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(756)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer satisfaction

Great service received today..after a chat with Luke he made the process easy and explained everything clear and made the application simple. Pleasure dealing with this company and I will recommend to friends and family ..

3 February 2025
Ideal4Finance logo

Reply from Ideal4Finance

It's great to hear you had such a positive experience, John. Thank you so much for your review, we really appreciate it 😊

Rated 5 out of 5 stars

The Dedication

The communication, the efforts and the trust made up our mind to pursue with the same, and it's showing... Thank you so much for your support and dedication.

31 January 2025
Ideal4Finance logo

Reply from Ideal4Finance

Thank you very much for your positive review, it was a pleasure to help you 😊

Rated 4 out of 5 stars

Fast paced simple

I honestly had no issues it was very quick, I haven't had a loan for a very long time and always pays things off early. This might be different for others though.

31 January 2025
Ideal4Finance logo

Reply from Ideal4Finance

Thank you Sophie, we are glad we could help you.

Rated 5 out of 5 stars

Easy to use

Easy to use, staff very friendly. Would recommend

30 January 2025
Ideal4Finance logo

Reply from Ideal4Finance

Thank you for your review Vicky, it's very much appreciated.

Rated 5 out of 5 stars

Friendly service

Friendly service, polite call handler, fuss free.

28 January 2025
Ideal4Finance logo

Reply from Ideal4Finance

Thanks for your review Andrew, we are glad you had a positive experience 😊

Rated 5 out of 5 stars

Very Helpful

Very Helpful!
Spoke with Davina Heyes - Commercial Business Development Manager who was fantastic. Great to work with a company that has a holistic and human approach to finance.

11 December 2024
Unprompted review
Ideal4Finance logo

Reply from Ideal4Finance

Thank you for your review Rob, we really appreciate it.

Rated 5 out of 5 stars

Spoke with Davina who was very helpful…

Spoke with Davina who was very helpful and guided me through the process. She made the entire journey easy so I am very appreciative an dlook forward to working with your Company.

10 December 2024
Ideal4Finance logo

Reply from Ideal4Finance

Thank you for your review, Graham. It's great to hear you had such a positive experience with Davina. We shall pass on your comments and we look forward to working with you too.

Rated 5 out of 5 stars

Above and Beyond

I just got off the phone with Neil, a broker, who went above and beyond to teach me about Ideal4Finances interest free financing services for businesses to offer to their customers. I had spoken to several other companies and not one had taken the time to explain the realities of how it would work, and Neil did so knowledgeably and patiently, with a consideration of how it would work with my business, and with regards to best ethical practice. I was hugely impressed, and very much value his help.

3 October 2024
Unprompted review
Ideal4Finance logo

Reply from Ideal4Finance

That's really good to hear, Grace, thank you for sharing. We will pass on your comments to Neil who clearly took time to explain everything clearly. Thank you again.

Rated 1 out of 5 stars

Unreasonable borrowing rates

On the surface, everything looks and works as you would expect in a good company.

Each person I spoke to from Sales, to account manager to help-desk was professional, reliable and courteous. The website is easy to use and they will provide everything you need to be up and running very quickly.

The problem with the service is the unreasonable loan terms offered to our students. As a private education provider we have up to 60 students at any one time paying annual training fees. We had many enquiries about finance over the years and ideal4finance looked like a good option. Not cheap, but fair, given our expectation that many of our students could benefit from the service.

However, in over two years, not one of our students completed on a loan offer. Each time a student received a quote, they contacted us to protest and were frequently very upset about the terms and the APR they had been offered. Most of them went on to train but were able to obtain fair better loan rates from their banks, credit card providers or other loan companies.

I'm not sure what percentage Ideal4finance makes from completed loans but they make very good money just from setting up and charging the business owner for their services. They have a successful business model regardless of the loans that are offered to your customers.

Some of the applicants revealed to me the APR they had been offered and I can only say they were the equivalent to the absolute worst credit card rates or payday loan companies.

I have discontinued the service as I did not feel it was ethical to expose our students to this kind of debt.

Taking up this services counts as one of my biggest and most costly (in terms of ROI) business mistakes in 18 years of running the business.

If you sell large ticket items and consider yourself to be an ethical business, stay away!

4 December 2024
Unprompted review
Ideal4Finance logo

Reply from Ideal4Finance

Dear Mike. Thank you for providing such detailed feedback. We appreciate your positive comments regarding our team’s professionalism, but we are very sorry to hear that the loan terms offered to your students did not meet your expectations.

At Ideal4Finance, we work with a panel of lenders to offer financial solutions tailored to individual circumstances. While APRs can vary based on factors like credit profile and lender policies, we always aim to provide fair and competitive options.

We understand your commitment to offering ethical solutions for your students and are disappointed that we could not meet your expectations in this instance. To clarify, our business model is focused on facilitating successful loans and creating value for our partners and their clients, not solely on setup fees.

Our customer service team has been trying to contact you and will continue to do so. We would welcome the opportunity to discuss this matter further with you and, in the meantime, we’d like to thank you for bringing this to our attention and wish you continued success in supporting your students.

Rated 5 out of 5 stars

Stephen Fairhurst was knowledgeable

Stephen Fairhurst was knowledgeable, personable transparent, and efficient a credit to Ideal For Finance. Keep up the great work.

29 November 2024
Unprompted review
Ideal4Finance logo

Reply from Ideal4Finance

Thank you for your feedback, Jaspal. We will pass on your comments to Stephen 😀

Rated 5 out of 5 stars

Stephen Fairhurst

We contacted the sales team about us offering finance options to our customers, they were very friendly and gave us a good explanation of what they can offer, we then arranged a meeting with Stephen Fairhurst within a couple of days of our enquiry. Stephen was amazing he is super knowledgeable, so enthusiastic and patient and explained everything to us in an easy to understand manor. We are confident through talking with Stephen that our business will continue to grow with the help of offering great finance packages through Ideal4finance and we look forward to working with him and the sales team in the coming months and years.

28 November 2024
Unprompted review
Ideal4Finance logo

Reply from Ideal4Finance

Thank you so much for your review. It's good to hear that Stephen looked after you so well and we look forward to working with you too.

Rated 5 out of 5 stars

A huge thank you to Andrew Howse

A huge thank you to Andrew Howse, for helping us get started! From the initial meeting to anytime we needed help and guidance - he has responded promptly. Always great to have a chat too!

21 November 2024
Unprompted review
Ideal4Finance logo

Reply from Ideal4Finance

Thank you for your review. We are so pleased you enjoyed your experience with us and we will pass on your comments to Andrew 😊

Rated 5 out of 5 stars

Fast and Reliable Service

Excellent service from Ideal4Finance! Fast approval, easy to reach, and great customer service. No issues at all—highly recommend!

6 November 2024
Ideal4Finance logo

Reply from Ideal4Finance

Thank you for your review. We really appreciate it and we are glad we could help.

Rated 5 out of 5 stars

Applying for finance to help fund the installation of solar panels at my home.…

Applying for finance to help fund the installation of solar panels at my home was a simple and straight forward exercise. Having been awarded the finance I could activate the agreement at the required time. Several telephone calls from a very friendly and supportive team member, ensured that the installation had been completed to my satisfaction, that all documentation was in place and that I was happy!

5 November 2024
Ideal4Finance logo

Reply from Ideal4Finance

That's excellent feedback, Raymond, thank you. We are glad everything went so well for you and really appreciate your review 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look