Not a bad word to say about the whole process of joining Ideal4Finance, you get instructed what to do and when to do it every step of the way, the communication is top notch, and our handler Will has... See more
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Friendly staff in store, was able to ask questions and take our time looking around without being pestered. easy to apply on line for product which we order and 3 seater and 2 seater sofa set. Co... See more
Some may look at this review and think why 4*? The final star will soon be ticked once we have received our first client to continue through a finance option. From the initial enquiry, to Steven... See more
Company replied
These guy are amazing.for tool finance Especially mark at ideal for finance. The application was so straight forward he advise me step by step how to do it money was in my account within the hour a... See more
Company details
Information provided by various external sources
We recognise that sometimes customers need help in spreading the cost of purchases. This can be done by breaking the cost down into smaller, equal monthly installments. Spread the cost of any purchase over a period of time, making it possible for you to finance the important things in life.
Contact info
United Kingdom
- 020 3841 2820
- info@ideal4finance.com
- www.ideal4finance.com
4.6
Excellent
756 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Andrew Howse came out to see us has…
Andrew Howse came out to see us has been and has been very helpful supportive and friendly he could not have done more thank you so much Andrew
25 October 2024
Unprompted review
Reply from Ideal4Finance
Thank you for your positive feedback, Paul. We'll pass on your comments to Andrew.
Reply from Ideal4Finance
That's great to hear, Josh. Thank you for your review.
They were very friendly and easily…
They were very friendly and easily approachable
9 October 2024
Unprompted review
Reply from Ideal4Finance
Thank you for your review Riya, that's excellent feedback. Have a good day 😊
Exceptional service and experience
I just want to take this opportunity and thank ideal4finance and specifically Xara, for an exceptional service from start to finish.
Xara was extremely friendly but above all professional in every aspect of the application and service.
I would highly recommend ideal4finance
And I will definitely use their services again in the near future.
7 October 2024
Reply from Ideal4Finance
Thank you so much for such a wonderful review, John, and for the recommendation. We will pass on your comments to Xara and we look forward to helping you agan in the future.
Great service…
Very simple to setup and get accepted for a zero % loan for my loft boarding and hatch.
3 October 2024
Reply from Ideal4Finance
Thank you, Simon, we are so glad we were able to help you 😊
The staff r very helpful went above and…
The staff r very helpful went above and beyond zara was amazing and happy to help and sort my problem out
1 October 2024
Reply from Ideal4Finance
Hi Amy, thank you for your review. We are delighted you had such a good experience with us and that we were able to help you. We will pass on your comments to Xara 😊
Reply from Ideal4Finance
Thank you for your review. We are glad we could help 😊
Very friendly and helpful
27 September 2024
Reply from Ideal4Finance
Thank you, Sarah, for such lovely feedback 😊
Great customer service and care
Great customer service and care. Very easy to set up and complete
23 September 2024
Reply from Ideal4Finance
Thank you Ben, for leaving such a positive review. We're so pleased that everything went well for you.
Reply from Ideal4Finance
That's good to hear, Neil, thank you so much.
Smooth process
Needed finance to have our conservatory roof insulated so used the 12 months interest free option. The whole process was really easy. Had a satisfaction survey phone call from a lovely lady who was professional and friendly.
20 September 2024
Reply from Ideal4Finance
Thank you so much for leaving such a positive review, Janice, it's much appreciated.
Reply from Ideal4Finance
Thank you for your review Emma, it's always good to hear from a happy customer 😊
Reply from Ideal4Finance
Thanks Emelye, that's good to hear 😊
Application process was a bit clunky…
Application process was a bit clunky and had to be followed by a call but the people I have spoken to cannot be faulted and offer an excellent service
13 August 2024
Reply from Ideal4Finance
Thanks for your review, we're glad we could help.
Customer service is fantastic
Customer service is fantastic. Every member of staff I spoke to when I rang up were super friendly, very helpful and always went above and beyond to answer all my questions.
24 July 2024
Reply from Ideal4Finance
That's so good to hear, thank you for sharing. We're glad we could help 😊
Reply from Ideal4Finance
Thank you, we are glad we could help.
Where to start?? Never answer after they got your money!
Where to start? That’s the thing. Don’t bother with this company.
Update: Tried contacting these lot again! Multiple times and still no answer!! Do any you work or answer. Constantly badger you at the start to get your monie!! and then read what sounds like a robotic script multiple times. Then when you have a prob, they don’t pick up the phone. No help whatsoever.
10 July 2024
Unprompted review
Reply from Ideal4Finance
Dear JA Jeffries, we were surprised to receive this update as the review was posted last week under a different name. We are very sorry that you were unable to contact us as we try to answer all calls promptly. We tried several times last week to contact the original reviewer by telephone and subsequently by email. We have been trying to contact him for over two years as we have still not been sent all the documents required to set up his facility. We would like to discuss the issues you have, but receive no answer on either of the numbers we have for this account. Perhaps you could email us at cs@ideal4finance.com and provide an alternative number where we can contact you.
Shocking customer service
I’ve used these guys for years, to provide finance to my students for training courses. Today I received an email to state they are terminating my contract with zero explanation. I responded to ask why, and they said my contract ended earlier this month and I should contact the sales team if I want to discuss renewing. This is the first time I’ve heard from them, they never contacted me to ask if I’d like to renew, before completely terminating my contract. This has left me in a difficult position and a loss of business & income. Terribly managed and shocking customer service.
20 June 2024
Unprompted review
Reply from Ideal4Finance
Dear Danni. We have acknowledged that we sent you an email in error, for which we have apologised. Our customer service manager has already contacted you outlining how we would like to rectify this situation and is awaiting your response. We are hoping we can resolve this issue as quickly as possible, as we would like to keep working with you. Customer service is extremely important to us, so thank you for your feedback which will help us to improve our processes.
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