THE WORSE customer service, quality of cars are BELOW average & very much just want the sale & profit
Company replied
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See what reviewers are saying
This is an update to my recent review. Even though iDeal had checked the car, and I had my own mechanic check the car, neither spotted a timing chain issue. In fact, it was only spotted when iDe... See more
We purchased a car which was better than described, almost unmarked so really pleased with the car. The team gave us some good advice on getting the best price for selling our car instead of trading i... See more
Visited the car center yesterday was greated by a lovely young man..believe his name was Leon he listened my needs and was able to show me some vehicles within my price bracket he had a great kn... See more
Company details
Information provided by various external sources
Ideal Car Centre is a used car dealer in Little Hulton stocking a wide range of second hand cars at great prices. Visit us today for affordable used cars in Manchester.
Contact info
M38 9ST, Little Hulton, United Kingdom
- www.idealcarcentre.co.uk
4.0
Great
120 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I got a really good deal at ideal car…
I got a really good deal at ideal car centre. The staff were polite and we'll mannered
4 March 2019
Unprompted review
Hats off to the team at iDeal
Hats off to the team at iDeal, Excellent service, excellent prices, excellent cars
4 March 2019
Unprompted review
Very Good customer service
Very Good customer service Andy explained the car in great detail including all the functions and controls . Cant fault, Very happy with everything
4 March 2019
Unprompted review
Not at all helpful once they are paid…
Not at all helpful once they are paid they don’t want to know and make all the excuses possible eg the customer wouldn’t comply to what they wanted you to do this is rubbish, trading standards needs to give them a visit
3 March 2019
Unprompted review
Reply from IDeal Car Centre
We are sorry to hear that you are unhappy, however we sold a car to your son who confirmed he WAS happy with our customer service and his dealings with us, we did NOT sell a car to you. As you are fully aware your son's car developed a minor fault with a fuse which caused the fan not to come on leading to the engine potentially overheating. Your son was advised not to drive the car until it was repaired for free under warranty, but he continued to drive it anyway. He acknowledged this and acknowledged it invalidated his warranty and that he was liable for any further damage to the car caused by this. Despite this we still repaired his car for free. You even complained to the finance company who had an independent report commissioned on the car and found your complaint was groundless and that as a dealer we had done everything we could or should. Whilst we make every effort to keep all our customers happy, in this instance I am afraid we did everything we could have done and could not do anything more. Your son who actually purchased the car and is our actual customer did indeed confirm to us that he was more than happy with the service received.
Great dealership!
Very helpful staff. Been to some dealerships with filthy cars so it’s lovely to see these cars in immaculate conditions. Pricing on cars are great, such a shame they didn’t have to car I was looking for.
28 February 2019
Unprompted review
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