Easy to find what I was looking for. Easy to order. Amazingly fast delivery, considering the size of the garden trellis I ordered. Love the trellis. Really elegant design that fits the space we ne... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was really pleased with the service I received from Idyll Homes. My pots came within a few days of ordering. One of them unfortunately arrived broken but Claire at Idyll arranged for a replacement,... See more
Idyll Home is great for exclusive items you won't find anywhere else. I am a very satisfied repeat customer. Idyll Home offered me a personal service and it was so nice to deal with one real person... See more
A very friendly super efficient lady helped with my somewhat slightly bespoke request order and it has already been dispatched within 24 hours . I have bought a similar product from them before and th... See more
Company details
- #130 of 395 best companies in Home Furniture Shop
- #67 of 214 best companies in Decoration and Interior Design Store
- #28 of 122 best companies in Garden Furniture Shop
- #41 of 99 best companies in Lighting Shop
- #18 of 78 best companies in Outdoor furniture shop
- #14 of 30 best companies in Rug Shop
Written by the company
Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.
Contact info
Gus Logistics, Unit 1 Link Park Way, Cheshire Green Industrial Park, CW5 6RX, Nantwich, United Kingdom
- 01270812717
- enquiries@idyllhome.co.uk
- www.idyllhome.co.uk
4.8
Excellent
210 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good quality slippers
I’m working from home so I really needed a good quality slippers, very happy with my purchase, the slippers are well made, the insole is of the right shape, aka orthopaedic one, not a flat one, very comfortable to wear.
16 November 2021
Good website
Good website, service and delivery. Would use again. Thank you. A Christmas present so unable to review product at present but just what I wanted.
13 November 2021
Slow delivery and items not as described
Package was slow to arrive; some of the christmas decorations ordered were missing ribbons and the ribbons which were included were not as described (patterned cotton rather than velvet).
12 November 2021
Reply from Idyll Home
We have been experiencing delays with Royal Mail recently due to staff illness combined with the busy Christmas period approaching which has affected some orders but we do apologise for their delay. We have sent you an email to replace the missing ribbons as we hand't heard about that issue until we saw the review.
Many thanks Idyll Home
There was an issue with delivery Idyll…
There was an issue with delivery Idyll were quick to re-send at no extra cost.
Would recommend
15 October 2021
Excellent email correspondence…
Excellent email correspondence regarding product and quick refund when unfortunately it didn’t fit.
14 October 2021
Beautiful heart
Beautiful heart. Lights are brilliant white. Love it. Would highly recommend
11 October 2021
Reply from Idyll Home
Thank you!
Reply from Idyll Home
Thank you!
Reply from Idyll Home
Thank you!
Great customer service and product
Great customer service from Claire. Very pleased with our new pots!
23 August 2021
Reply from Idyll Home
Thank you!
Great company with lovely products and…
Great company with lovely products and prompt delivery.
20 August 2021
Reply from Idyll Home
Thank you!
Hi beautiful lights...but they are…
Hi beautiful lights...but they are faulty keep flickering I threw the box away and not wanting hassle of sending them back...so I wasted £33...plus 4.95 pp
19 August 2021
Reply from Idyll Home
Hi Melanie, I wish you had let us know and we would have replaced these for you. If you would still like a replacement set do let us know.
Idyll Home
Two terracotta hanging pots
The two hanging pots were delivered promptly and were packed very well. Quick efficient service, thank you. They look perfect filled with lavender and mint plants hanging by my seating area in the garden.
14 August 2021
Great product and quick to sort out my issue.
I ordered a decorative heart, they originally sent me the wrong size. I emailed and explained, they asked me to arrange a courier return of the wrong unit and they would send me the correct unit out and refund the courier charges.
Next I knew was when I received an email to say new unit would be with me the following day. It arrived as promised, correct this time.
Had to chase once for the courier credit but once acknowledged I received it back very promptly.
I would order from them again.
11 August 2021
Arrived in perfect condition & exactly…
Arrived in perfect condition & exactly what I wanted. Brought as a present, but will probably order another for myself.
28 July 2021
Great website
Great website. It popped up on Facebook so I was a bit dubious at first but it's great. Lovely products at good prices. Delivery was super fast and everything was really well packaged. Cannot fault it. Thank you!
27 July 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.