I've used iFastNet for at least 10 years now. This is probably the only service I've used where everything has always worked smoothly. This is especially so thanks to their customer support. If you... See more
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Company details
Written by the company
Shared hosting, VPS servers, Dedicated servers and much more at iFastNet!
Contact info
Bulman House, Regent Centre, Gosforth, Newcastle upon Tyne, NE3 3LS, Newcastle Upon Tyne, United Kingdom
- sales@ifastnet.com
- www.ifastnet.com
Replied to 66% of negative reviews
Typically replies within 2 weeks
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You can't go wrong. iFastNet LTD
IFastNet LTD, 5 stars because there weren't more stars. I have been with them since 2008. I started out with a Premium account, and then moved to a VPS. I had no idea about a VPS or how to get started. The support has been phenomenal. Never talked down to, or made to feel inadequate. Support was quick and always professional. If you're just starting out with self-hosting, and looking for a service that won't look down on you for any question, this will be your place. I had a catastrophic failure on my site this month December 1, and needed a backup. I sent a support ticket and when I got up the next morning, they already had it restored. Then contacted them around 8 am for more assistance and got a response in 30 min. Whatever you do, don't miss out on this fine service from iFastNet. I've had a Blog, Forum, and two personal websites with them all this time.
Thanks for the service!!
Top notch
Top notch. It's simple and support is amazingly fast and efficient. I really love it.
I have used IFastnet for over 10 years+…
I have used IFastnet for over 10 years+ and never had a problem.
Experimented with other hosting companies but none were a patch on IFastnet, and so I will continue to use them.
My last problem was sorted in less than 5 minutes, I mean how they did it in that time no idea.
Definite 5 Stars
Their customer support is super fast…
Their customer support is super fast and helpful
Best Support team Ever!
They have just refunded me the whole redemption fees amount, what an amazing support team.
very good i use it its professional
Amazing customer support
Amazing customer support. Very supportive team
Greater Hosting Service and their team is helpfully Service and their team…
Greater Hosting Service and their team is helpfully. I have several issues. They fixed it within short period.
Village Cooking Tea- Sri Lanka.
The best service I ever got from a…
The best service I ever got from a hosting company. I found them via an advert from a random influencer online and I'd want to hug them right now. 100% uptime and almost immediate support.
I'm subscribing for life.
I had an issue with my website showing…
I had an issue with my website showing a 404 error after changing the Python version, and the site stopped working. The support team at Ifasnet was incredibly professional, quick, and efficient. They guided me through the restoration process, and thanks to their help, my website is now fully operational.
I highly recommend Ifasnet for their excellent customer service and technical expertise. They really go the extra mile to make sure your site works perfectly.
They are the best service ever had
They are the best service i hacve ever use!! they beated hostgator, hostinger and all that expensive and slow crxp, servers are really fast and they are always willing to help you even the bug is your fault!!
Fantastic Support Service when Transferring to iFast!
My Website has been 17 YEARS with old Host but they grew complacent & expensive. Just so terrified to move Hosts but plucked up courage to try iFastNet.
A couple of little transfer problems bringing my WordPress site over - obviously *my* fault - iFastNet support fixed them QUICKLY and got my site running.
Really quite amazing service!
Now, I have only just joined, and I can't comment on service in a few years time, but if its anything like this it will be the most excellent host.
As for now, congrats to the support team. You are doing your company proud! 😊😄😊
Quick response & effective solutions
Their quick response to our tickets and effective solutions.
I Highly Recommend iFastNet not only is…
I Highly Recommend iFastNet not only is there service top-notch but also support is fantastic, always there to help there customers and response is super fast. Keep up the great service iFastNet.
I have been with this company for over…
I have been with this company for over 14 years. they have decent response times for me. I am in America and they are in the Uk. so its like a 6 hr. time difference.
they always know how to handle my crazy situations.
They cancel your service completely if…
They cancel your service completely if you’re DDOSED instead of trying to help out with the issue. Do not recommend, slow support as well.
Always attentive
I've always received positive and timely responses from each IFASNET server. Thank you for always being responsive to each request and resolving them so quickly.

Reply from iFastNet LTD
Amazing service
Amazing service! Absolutely the best customer support! They will help you with anything, and will deliver easy to follow step by step solutions if you have to do something on your part! 100% Recommended! 8 years with ifastnet.com and counting!
I had a major problem with whole site…
I had a major problem with whole site and even lost all of my folders and files and data, which probably had not much to do with iFastnet itself but because of third party issues or me making a mess of it myself. Support was fast, no waiting at all and they gave good suggestions and in the end helped out with restoring an older backup. This support really deserved a toprated review, it made my day bright again - Thanks, Johnny
Outstanding Hosting Service – Fast, Reliable, and Excellent Support!
iFastnet has been the best hosting experience I’ve had so far. I’ve used several providers in the past including A2Hosting, GoDaddy, and Ultahost — but none of them matched the speed, stability, and value that iFastnet offers. Their customer support is fast, friendly, and incredibly helpful. The hosting performance is top-notch, and the pricing is very fair for the quality provided.
Highly recommended!
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