Vicky was very efficient at providing me with the options available, followed up by a clear quote by email. I booked the following day but unfortunately she was not in, so another staff member offered... See more
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Review summary
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Just booked our very first cruise and our Iglu agent Molly May was absolutely magnificent in helping us go all through all the details etc. We really needed the help in getting everything organised an... See more
Great service from Seb. I rang Iglu to enquire about two cruises departing in September 2026 and available flight times. Seb was friendly, polite, helpful and very efficient. He rang me back within... See more
I am approaching 75 years of age and a little deaf I spoke with Clare Leonard who went above and beyond to help me. She had to repeat herself on several occasions and was so thoughtful and gave me al... See more
Company details
- #19 of 38 best companies in Cruise agency
About Iglu Cruise
Written by the company
Established in 1998, Iglu Cruise is the UK's largest independent cruise agent. With over 400 dedicated in-house experts between our offices in Wimbledon and Portsmouth, and homeworkers, offering specialist cruise holidays and deals to over 3000 ports in 30 destinations from over 20 cruise lines. This gives us the best variety of cruises anywhere!
Iglu Cruise is financially secure and is ABTA and ATOL protected.
Providing excellent customer service is at the heart of everything we do.
We value our customers’ feedback and we would like to hear from you. If you wish to leave pre-departure feedback or raise a complaint please complete this feedback form.
If you have recently returned from your holiday we would like to hear your post-departure feedback here
If you have an existing booking and wish to amend it or discuss please speak to one of our live webchat agents
You can also view your booking in My Booking and find answers to many questions on our online Help Centre.
Contact info
United Kingdom
- 0208 544 6620
- cruise.editorial@iglu.com
- www.iglucruise.com
4.8
Excellent
84k reviews
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Last minute cruise search
Was looking to book a last minute cruise & Iglu had some great options that were easy to navigate & choose on their website.
18 July 2026
Efficient Service
Quick, efficient, helpful advice, polite, smooth booking & knowledgeable.
Thank you
X
19 July 2026
7th Cruise Booked With Iglu
This is the seventh cruise we have booked with Iglu and the staff are always very helpful providing information about the cruise details and sourcing the flights required.
18 July 2026
Bespoke package
David was extremely helpful and made every effort to accommodate our requirements.
18 July 2026
Amazing Grace 😁
Grace found a great cruise for me as a solo traveler. Gave great personal reviews of the ship I'm on & was very friendly. Even offered to help with paperwork for my insurance.
Great service!!!!
19 July 2026
Listened to our requirements and guided…
Listened to our requirements and guided use through the process of booking our first cruise.
9 July 2026
Maddy was amazing
Maddy was amazing , found us an even better deal than I had originally enquired about and was so helpful and patient, thank you Maddy will definitely book with you again
18 July 2026
Friendliness
Friendliness, helpfulness, professionalism and attitude of Gary was great. The whole process of booking the cruise for two different families was made simple for us.
18 July 2026
Ryhs is a true gentleman
Ryhs is a true gentleman, refreshingly decent chap to deal with and very professional. I must say that I've never been disappointed by Iglu staff over many years of cruising.
18 July 2026
All very good and professional.
11 July 2026
Kash was professional and listen to all…
Kash was professional and listen to all my disability needs
11 July 2026
Excellent customer service
David O’Donnell is a fab customer service agent. He is thorough and explains all options carefully.
18 July 2026
Kash helped up buy our chosen cruise
Kash helped up buy our chosen cruise. Efficient helpful and caring.
18 July 2026
Exceptional friendly and informative…
Exceptional friendly and informative professional service .
Could not recommend highly enough .
Many thanks for your assistance.
18 July 2026
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