Ignite Connections Reviews 

189
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 157 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the professional and knowledgeable staff members who handle communications and schedule appointments effectively. Many consumers appreciate the clear expectations set from the beginning, noting that the lead generation process yields great opportunities for growing their business. Some reviewers were not happy with the refund process and unfulfilled financial guarantees. Several consumers experienced poor communication after signing up, stating that promised results and appointments were never delivered by the team. People also mentioned aggressive sales tactics and serious difficulties when trying to resolve ongoing service issues. Others felt that the provided leads were entirely unqualified or lacked any genuine interest.

What people talk about most

Service

People report ambiguous experiences with service, as some reviewers express great satisfaction with... See more

Staff

Reviewers mention positive feedback about staff, highlighting that callers and sales representatives are... See more

Customer service

Consumers find customer service to be deeply divided, with reviewers expressing mixed experiences regarding... See more

Marketing

Customers consistently note ambiguous experiences with marketing, as experiences widely vary across different... See more

Refund

Clients share negative opinions on refund, highlighting widespread frustration after their money-back... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a company that has integrity and is always respinsive. Having been in this industry nearly 40 years recognize the importance of keeping ones word. I believe its an awesome program, it didnt wo... See more

Rated 5 out of 5 stars

I am extremely impressed with Ignite Connections and the process they use to gain seller leads for me. Victoria, who calls on my behalf is professional, knowledgeable and is able to ask great questio... See more

Company replied

Rated 5 out of 5 stars

The introduction to the program was very informative and I felt as though my needs were being considered every step of the way as I was introduced to the many opportunities offered. The service as de... See more

Company replied

Rated 5 out of 5 stars

I cannot over emphasize the professionalism we have seen with Ignite. They are easy to reach and work extremely well with us. The quality of their Inside Sales Agents is unmatched with native English... See more


Company details

  1. Marketing agency

Written by the company

81% of homeowners list their home with the FIRST agent they connect with. Ignite lives and breathes this figure and prioritizes putting their clients inside their local properties first. Ignite-Connections isn't just another lead generation service for Real Estate; it's a strategy that prioritizes the realities of the market. Be First.


Contact info

3.5

Average

TrustScore 3.5 out of 5

189 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 43% of negative reviews

Typically replies within 1 week

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3.5

All reviews

(189)

157 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ignite Connections is so passionate!

In a world flooded with automated messages and AI-generated spam, Ignite Connections offers the opposite: relevance and genuine human connection. It's clear they are truly focused on making meaningful connections with their clients, creating value in every interaction, and care about connecting the dots. Andrew is very hands-on and involved every step of the way, driven to secure results! He's a thoughtful leader.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

The CEO cares!

The CEO cares about employee development and is passionate about growing the business and the careers of his staff. He is very responsive and a pleasure to work with! I would highly recommend partnering with Ignite Connections!

1 March 2026
Unprompted review
Rated 5 out of 5 stars

I have been contracted with Ignite…

I have been contracted with Ignite Connections for about a year and a half, and they have been a game changer in my business.
I have allocated funds for marketing and I have reduced my spending with all other companies to ensure I continue with my Ignite contract! Worth every penny x10!

9 March 2026
Unprompted review
Rated 1 out of 5 stars

I spent $7,000 for 6 months with a…

I spent $7,000 for 6 months with a promise of 10,000 calls they made less than 7,500 with 0 appointments set.
They said they cant give me a refund me since they didnt connect with at least 15% of the contacts

Also promised 6 appointments and I had 0
DO NOT USE THEM

1 October 2025
Unprompted review
Rated 5 out of 5 stars

I remember right where I was when I got…

I remember right where I was when I got the call from Andrew… in my new office in Philadelphia, doing computer. Usually an unknown call is one of two things: good or annoying. Here he was, another cold caller trying to get me to buy something. I wanted to hang up… but I couldn’t. He was too damn good at keeping me on. I thought to myself, “he’s got a talent. I wonder what it *does* look like to hire him?”. Fast forward 6 years, his services have more than paid for themselves. And we are at it again, growing our group and business with the help of Andrew and his team. But the one thing we deeply enjoy is his energy. When that aligns, you never forget.

3 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not be fooled by this company!

Do not be fooled by this company!! They take your money and give nothing for leads! They called someone looking to maybe sell in 3 years a lead😤. They stole $3500 from me and I received nothing in return! Buyer Beware!!!!!

2 March 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Hi Melissa,

Thank you for your review of our service. We're always looking for ways to improve our delivery to our valuable clients, yourself included.

From our back end, it looks like over the course of 60 days, we delivered an appointment, two nurtures, and an opportunity. Below are what we consider an appointment & nurture:

(i) The homeowner must express a motivation to sell their home,(ii) The homeowner must express an intent to sell their home,(iii) The homeowner must express an interest in selling their property within 12 months and no longer than 24 months,(iv) The homeowner must express that they are not committed to another agent.

Perhaps you can help us understand how our delivery did not meet these standards. That would be greatly appreciated!

Rated 1 out of 5 stars

Overpromised and horribly underdelivered

What was promised or sold to me was not what was delivered. Nothing ever materialized. I could have purchased a dialer to give me 3000 unanswered calls that they left voicemails for and saved $3000

2 January 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Hi Brandi,

Hi Melissa,

Thank you for your review of our service. We're always looking for ways to improve our delivery to our valuable clients, yourself included.

Looking at the high level details, it looks like you signed up for our lowest package which doesn't guarantee any level of results. That being said, I'd expect that we would deliver you something in the way of results over a three-month term. Could you do me a favour and email support@ignite-connections.com so we can discuss a remedy? We don't believe in keeping your money if we didn't earn it!


Perhaps you can help us understand how our delivery did not meet these standards. That would be greatly appreciated!

Rated 1 out of 5 stars

No leads $8000 spent

So far a lot of the same that I am hearing from others who reviewed here. We began in December, we are now at March with 0 leads = I have paid $8000. This is the worst return on investment I have made thusfar in our business. Can someone at the company please deliver the promised 8 appointments or my money back?

2 March 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Hey Teresa! Thanks for your message. We are committed to delivering the highest possible return for our clients so thank you for bringing this to our attention.

We are cold calling for you, putting you in front of people BEFORE they bring their property to market; we are getting you there before Zillow & Realtor.com even have a chance to capture this person as a potential lead. The agents who succeed with our program are those who understand the long-term value of filling your pipeline.

We ask only for your patience as we continue to work on your behalf. This program doesn't guarantee instant results or immediate returns. What we DO guarantee is long-term business growth with a deep-seated partner in Ignite Connections. Thank you for your continued patience as we strive to deliver you the results you expect! And hey - to your point - we're only half way through the term ;)

Rated 5 out of 5 stars

Exceptional Experience

I’ve been using them for a few months now and have already seen some great opportunities come through the nurtures — I’m confident a few will convert this year.

From the start the team has been amazing and very transparent, even when I had my initial skepticism. I also like being able to listen to the appointment recordings — you can tell the callers are well trained and genuinely personable, nothing sounds forced.

Really happy with the experience so far and excited to see how it continues.

1 November 2025
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thank you Brianna!! Working with you has been incredible!

Rated 5 out of 5 stars

Surprisingly Effective!

Honestly I’ve worked with a few prospecting companies before and been burned before (typical story I know), but the folks at Ignite Connections stand out. They were transparent, consistent, and MOST IMPORTANTLY actually produced listing appointments — not just activity. They fulfilled their commitments and helped me maintain a healthy, AND predictable pipeline. For the investment I made I would absolutely recommend based on the results I received and I will be reinvesting when my contract expires.

5 February 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thank you Jack! It's been a pleasure getting to work with you and are looking forward to continuing this partnership long into the future.

Rated 1 out of 5 stars

TOTAL SCAM.

TOTAL SCAM.

Avoid at all costs. They promised me 10 leads and delivered none. They wouldn't honor the refund guarantee because not enough people answered the phone. I would give 0 if I could.

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Do you like lighting money on fire?

Ignite Connections, I get angry just thinking about how dumb I was for falling for your dishonest sales tricks.
During the sales process, I was told their average connect rate was above 30%, and their money-back guarantee is anchored to a 15% connect rate threshold. That sounds reasonable, until you see the actual performance.
In nearly 3,000 calls placed during my campaign, only 4 people answered. That’s roughly a 0.1% connect rate, nowhere close to what was verbally represented.
The guarantee, which is structured around hitting a 15% connect rate, felt meaningless given how far below that threshold the campaign actually performed. But they know this, and this is why NOBODY gets their money back (just read the other reviews). When I raised concerns about the discrepancy between expectations and results, there was little accountability or meaningful resolution.
What you’re effectively paying for is thousands of calls run through a spam-flagged dialer with almost no one picking up. From an ROI perspective, it simply didn’t make sense.
If they put half the effort into their actual product performance as they clearly do into their Instagram ads and sales team, this would be a great company.

***Edit: Ignite tried to delete my review stating “defamatory” content. And as evidence, and they modified the calls answered in my portal to 33. Fortunately, I have time stamped photos with the 4 calls answered, with the SAME amount of calls made. I submitted these images to trustpilot and they ruled in my favor. I am truly appalled by the unethical nature that this company continues to operate at. They’d rather fight dirty, than serve their customers and do what’s right. There needs to be a serious investigation on this company.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Definitely a result driven company that…

Definitely a result driven company that delivered exactly what they promised. Amazing results.

7 February 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thank you Eleni!! Your kind words propel our purpose forward!

Rated 5 out of 5 stars

Earned my trust

I'm not very trusting most of the time, but this felt different - and I was right. Ignite delivered on commitments and promises made!

28 January 2026
Unprompted review
Ignite Connections logo

Reply from Ignite Connections

Thanks Michael - we pride ourselves on breaking the mold of typical real estate marketing and the stereotype of ineffectiveness. Welcome :)

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